Windows Diagnostic Service Policy is not running

dominoes

New member
Local time
5:32 AM
Messages
5
Hi as the title above says I am having trouble with the windows diagnostic service policy not running. When trying to fix it using troubleshooting it does not do anything. I have set all 3 diagnostics to automatic as some threads have suggested however when I try to enable the diagnostic service policy specifically all I am getting is error 5 unable to turn it back on. I have no clue what is going on halp please.
 

My Computer My Computer

At a glance

windows 7 home premium 64 bitintel i5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64 bit
CPU
intel i5

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
I have already tried what hhgeise suggested to no avail.

as for the instructions posted by rajithr i have tried the first step and it does not allow me to turn it back on stating error 5 and that I do not have permission. should i proceed to steps 2 and 3?
 

My Computer My Computer

At a glance

windows 7 home premium 64 bitintel i5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64 bit
CPU
intel i5
Yes, try method 2 and then if that doesn't work, run an SFC scan as suggested in Method 3. If you have to run an SFC scan, please post results here, instructions below.

SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
step 2 did not do anything to fix the problem
proceeding with step 3 i have no internet however to post the logs from the computer itself
 

My Computer My Computer

At a glance

windows 7 home premium 64 bitintel i5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64 bit
CPU
intel i5
step 2 did not do anything to fix the problem
proceeding with step 3 i have no internet however to post the logs from the computer itself

Do you have a USB that you can use to transfer the file over and then post it here?
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
step 3 said that i have no integrity violations
 

My Computer My Computer

At a glance

windows 7 home premium 64 bitintel i5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64 bit
CPU
intel i5
The backstory to what happened was that my old graphics card burned out and in trying to see if it was truly my graphics card i had windows restored my computer to a previous checkpoint from these two phases i somehow lost internet and the windows diagnostic policy. fastforward to today i installed the new graphics card but i still have this problem not sure if this helps at all in determining the problem or mistake i made
 

My Computer My Computer

At a glance

windows 7 home premium 64 bitintel i5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 home premium 64 bit
CPU
intel i5
I'm having the same problem where the Diagnostic Service Policy just doesn't want to start.

I've tried all of the possible solutions from Windows's Fix It application up until Forums advice.

I ran sfc /scannow and received the following
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.log windir\Logs\CBS\CBS.log.
For example C:\Windows\Logs\CBS\CBS.log

I have no idea in how to find the corrupt file in the CBS.log
...and if it is found, is there a way in replacing the corrupt file?

I've attached the log file to the post.
 

My Computer My Computer

At a glance

Windows 7 64-bit UltimateIntel i5-2550KDDR3-1333 8192MBEVGA Nvidia GeForce GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64-bit Ultimate
CPU
Intel i5-2550K
Motherboard
Gigabyte H67MA-USB3-B3
Memory
DDR3-1333 8192MB
Graphics Card(s)
EVGA Nvidia GeForce GTX 770
Antivirus
AVG Internet Security 2011
Browser
Mozilla Firefox 37.0.1
Please don't add built-in service accounts into Administrators!

I have already tried what hhgeise suggested to no avail.

I know this is an old thread, but the advice given by hhgeise in the above link is just plain bad. If you've added localservice and/or networkservice into your Administrators group, I would highly recommend you remove them as soon as possible. These accounts were created to allow services to get the access they need without needing administrative rights. They were never designed to be added to the Administrators group and never should be!

I'm still looking for a real fix for this, but the one from hhgeise is not it :).
 

My Computer My Computer

At a glance

Windows 10 64-bit Pro & EnterpriseIntel I7 G432GBEVGA nVidia GeForce
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 64-bit Pro & Enterprise
CPU
Intel I7 G4
Motherboard
Asus DQ87 Pro
Memory
32GB
Graphics Card(s)
EVGA nVidia GeForce
Hard Drives
2 Intel SSDNow & a Seagate 1TB
Antivirus
Windows Defender
Browser
Mostly Firefox, but these days ya gotta use 'em all!
Back
Top