Windows Error Recovery Loop, BSoD after Disable Automatic Restart

ylulu64

New member
Local time
2:06 PM
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Hi everyone,
Newbie here so hope I posted this in the right section.

I am not able to boot up my laptop at all so I cannot do the DM Log Collector, sorry!

I own an ASUS R500A laptop that seemed to have crashed for no reason yesterday. I was using it, went afk for a few hours, came back and saw it in Windows Error Recovery. I had 2 options - Start Windows Normally or Launch Startup Repair. Start Windows Normally loops back to Windows Error Recovery. Launch Startup Repair takes me to a blank screen with ASUS logo and a window X:\windows\system32\cmd.exe. I am unable to type anything in this box.

I cannot boot in Safe Mode (loops again). I get BsoD when i choose "Disable Automatic Restart Upon System Error". I did not install any new hardware or software recently. I also don't have a Windows 7 DVD or Recovery Disk to boot from. After a few more times trying to reboot, F8 on start up no longer takes me to the screen where I can choose to boot in Safe Mode. All I get is the Windows Error Recovery window.

Is this something I can fix on my own or should I bring it to a repair shop? I would appreciate any help you guys can provide! I'm heartbroken that I might have lost all my pictures of my beloved pets that have passed on, as well as my school work.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS R500A Series
OS
Windows 7 Premium
CPU
Core i7 - 3610 QM
Memory
8 GB

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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