Windows Explorer has stopped working frequently

hahahaman22

New member
Local time
9:23 AM
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1
As per this thread I have created and attached explorer.exe's dump file.

It happens frequently and randomly and I want it to stop.

Just ask if any additional information is reqired.

Thanks!

Note: The file was aparently too big to be attached according to the key so it can be found at this link
 

My Computer My Computer

OS
Windows 7 Home Premium x64
Never analyzed one of these explorer related .dmp files before... I will do my best.
Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\hahahaman22\explorer (2).DMP]
User Mini Dump File with Full Memory: Only application data is available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Sun Apr 22 14:17:44.000 2012 (UTC - 6:00)
System Uptime: 0 days 0:09:27.470
Process Uptime: 0 days 0:08:18.000
................................................................
................................................................
.......................................................
Loading unloaded module list
..............................
user32!ZwUserWaitMessage+0xa:
00000000`773c933a c3              ret
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for DesktopDock64.dll - 
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1

FAULTING_IP: 
+d014d30
00000000`00000000 ??              ???

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0000000000000000
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD:  0000000000000ea4

DEFAULT_BUCKET_ID:  STATUS_BREAKPOINT

PROCESS_NAME:  explorer.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid

MOD_LIST: <ANALYSIS/>

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

PRIMARY_PROBLEM_CLASS:  STATUS_BREAKPOINT

BUGCHECK_STR:  APPLICATION_FAULT_STATUS_BREAKPOINT

LAST_CONTROL_TRANSFER:  from 000007fefe4666b2 to 00000000773c933a

STACK_TEXT:  
00000000`0027f1a8 000007fe`fe4666b2 : 00000000`04a8f040 00000000`049e5030 00000000`00000000 00000000`00000001 : user32!ZwUserWaitMessage+0xa
00000000`0027f1b0 000007fe`fe3c77d5 : 00000000`049e5030 00000000`049e5030 00000000`00000000 00000000`00000000 : shell32!CDesktopBrowser::_MessageLoop+0x51
00000000`0027f1f0 00000000`ff590ac1 : 000007fe`f33a2e60 80000000`04010000 00000000`00000000 00000000`049e5030 : shell32!SHDesktopMessageLoop+0x7e
00000000`0027f230 00000000`ff59b8d5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : explorer!wWinMain+0xb1e
00000000`0027f8e0 00000000`772a652d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : explorer!DelayLoadFailureHook+0x208
00000000`0027f9a0 00000000`7778c521 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`0027f9d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d


FOLLOWUP_IP: 
shell32!CDesktopBrowser::_MessageLoop+51
000007fe`fe4666b2 ebe8            jmp     shell32!CDesktopBrowser::_MessageLoop+0x1c (000007fe`fe46669c)

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  shell32!CDesktopBrowser::_MessageLoop+51

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: shell32

IMAGE_NAME:  shell32.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4f042c80

STACK_COMMAND:  dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb

FAILURE_BUCKET_ID:  STATUS_BREAKPOINT_80000003_shell32.dll!CDesktopBrowser::_MessageLoop

BUCKET_ID:  X64_APPLICATION_FAULT_STATUS_BREAKPOINT_shell32!CDesktopBrowser::_MessageLoop+51

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1

Followup: MachineOwner
---------


The crash indicates system related problems. Possibly data corruption or application/service conflicts.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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