Solved "Windows Explorer has stopped working" repeatedly

Duke7

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4:15 PM
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About every 10 minutes I get a popup box telling me Windows Explorer has stopped working, it pauses about 5 seconds and then starts working again. Any suggestions to fix this?
(running Win7 ultimate from online anytime upgrade)
 

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My Computer My Computer

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windows 7 ultimate 32 bit2GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS EeePC 1018P
OS
windows 7 ultimate 32 bit
Memory
2GB
Hiyya Duke and welcome Mate > Start > type cmd > right click on the black / white window > run as admin > at the prompt type sfc /scannow (there is a space between sfc and the /scannow Let it run and it will check the file system.
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
If the above sfc suggested by ICit2lol doesn't resolve the issue, could you run Autoruns and then click on File> Save.. Save the file in .arn format and upload here. Will have a look
 

My Computer My Computer

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Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
I have run the windows scan and it did not find a problem.
Centaur - after I open Autoruns, which file is it that you want me to save?
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bit2GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS EeePC 1018P
OS
windows 7 ultimate 32 bit
Memory
2GB
I have run the windows scan and it did not find a problem.
Centaur - after I open Autoruns, which file is it that you want me to save?
Duke I stand to be corrected but I have just done the autorun saved it to a Word document and then uploaded it via Manage attachments.

It then opens the whole thing as the autorun readout. Burt I do stand to be corrected.
 

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My Computer My Computer

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Follow below

autoruns1.png

autoruns2.png

Save and then post the files.
 

My Computer My Computer

At a glance

Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK

My Computer My Computer

At a glance

Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
Please help me!
I recently downloaded Ultimate Windows 7 customizer. But while customizing the navigation pane, there was a serious error in editing the registry. Some the explorer has stopped showing any folders...

This is odd as it says that the c:\ drive is empty.
:confused:rr.png

dr.png
 

My Computer My Computer

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Windows 7 Home Basic x64 service pack 1Intel core i3-2370M CPU @ 2.40 GHz2.00 system memory1.00 gb Radeon graphics
Computer Manufacturer/Model Number
Hewlett-Packard Pavilion g6 Notebook pc
OS
Windows 7 Home Basic x64 service pack 1
CPU
Intel core i3-2370M CPU @ 2.40 GHz
Memory
2.00 system memory
Graphics Card(s)
1.00 gb Radeon graphics
Hard Drives
500 gb
Please help me!
I recently downloaded Ultimate Windows 7 customizer. But while customizing the navigation pane, there was a serious error in editing the registry. Some the explorer has stopped showing any folders...

This is odd as it says that the c:\ drive is empty.
:confused:View attachment 249054

View attachment 249055

Subhadeep
Please start a separate thread.. We will help ...
 

My Computer My Computer

At a glance

Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
OK guys, here is the autoruns list - I do see a few missing files, but not sure how to diagnose the Windows explorer problem. Please let me know if something looks obvious.
 

Attachments

My Computer My Computer

At a glance

windows 7 ultimate 32 bit2GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS EeePC 1018P
OS
windows 7 ultimate 32 bit
Memory
2GB
Hey Duke sorry mate I lead you down the wrong path re posting the autoruns attachment see Centaurs reply to me re this - post #6:o
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
autoruns file

I saved the autoruns file to my hard drive but when I attempted to upload it to this forum, the file format was not acceptable, so I opened a MS Word document and pasted the file into it. Then the .doc file was able to be uploaded, but now I don't know if you can open the autoruns file. If not, please let me know how to upload the file. Thanks
 

My Computer My Computer

At a glance

windows 7 ultimate 32 bit2GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS EeePC 1018P
OS
windows 7 ultimate 32 bit
Memory
2GB
Welll i need the .arn file... zip it and upload here....

If that doesn't work... put it dropbox or skydrive or any other cloud service and post a link here
 

My Computer My Computer

At a glance

Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
Welll i need the .arn file... zip it and upload here....

If that doesn't work... put it dropbox or skydrive or any other cloud service and post a link here
Hum Centaur I was thinking too that perhaps failing all else Duke could do a snip or two or three of the opened out run and save those to desktop and then post as attachments, or did you need the files themselves to delve into?
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Welll i need the .arn file... zip it and upload here....

If that doesn't work... put it dropbox or skydrive or any other cloud service and post a link here
Hum Centaur I was thinking too that perhaps failing all else Duke could do a snip or two or three of the opened out run and save those to desktop and then post as attachments, or did you need the files themselves to delve into?

Well john that would have been fine if the list was small... There are almost 18 tabs.. and lets assume you take 2 snips for each tab... thats almost 36 snips .... :shock: ...

let wait for his comments on my last post... if that doesn't work... i will ask Duke to take the snips only for Explorer and Logon
 

My Computer My Computer

At a glance

Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
zipped autoruns file

The document I uploaded is a word document, but after opening the document you will see the arn file and when you double click on the arn file it opens the autoruns file.

But I went ahead and zipped the file, so here is the arn file in zip format.
 

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Last edited:

My Computer My Computer

At a glance

windows 7 ultimate 32 bit2GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS EeePC 1018P
OS
windows 7 ultimate 32 bit
Memory
2GB
ok

With the autorun still running..

Go to "Logon" tab and uncheck the below
  1. ASUSWebStorage
  2. BCSSync
  3. CapsHook
  4. Eee Docking
  5. ETDCtrl
  6. GfxServiceInstall
  7. HotkeyMon
  8. HotkeyService
  9. IgfxTray
  10. iSeriesCharge
  11. LiveUpdate
  12. Persistence
  13. SunJavaUpdateSched
  14. SuperHybridEngine
  15. VAWinAgent
  16. Install LastPass FF RunOnce.lnk
  17. Install LastPass IE RunOnce.lnk
  18. OneNote 2010 Screen Clipper and Launcher.lnk

Go to "Explorer" tab and uncheck the below
  1. Groove GFS Stub Execution Hook
  2. WinCDEmu
  3. XXX Groove GFS Context Menu Handler XXX
  4. XXX Groove GFS Context Menu Handler XXX
  5. XXX Groove GFS Context Menu Handler XXX
  6. Gadgets
  7. igfxcui
  8. XXX Groove GFS Context Menu Handler XXX
  9. XXX Groove GFS Context Menu Handler XXX
  10. AsusWSShellExt_B
  11. AsusWSShellExt_O
  12. Groove Explorer Icon Overlay 1 (GFS Unread Stub)
  13. Groove Explorer Icon Overlay 2 (GFS Stub)
  14. Groove Explorer Icon Overlay 2.5 (GFS Unread Folder)
  15. Groove Explorer Icon Overlay 3 (GFS Folder)
  16. Groove Explorer Icon Overlay 4 (GFS Unread Mark)

Go to "Scheduled Tasks" tab and uncheck the below
  1. \GlaryInitialize
  2. \GoogleUpdateTaskUserS-1-5-21-4243019776-1159800514-672063538-1000Core
  3. \GoogleUpdateTaskUserS-1-5-21-4243019776-1159800514-672063538-1000UA
  4. \Microsoft\Windows Live\SOXE\Extractor Definitions Update Task
  5. \Microsoft\Windows\Windows Media Sharing\UpdateLibrary

Go to "Sidebar Gadgets" tab and uncheck the only one available there

Once finished restart the system and check and let me know
 

My Computer My Computer

At a glance

Windows 7 ultimate x64
Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
Welll i need the .arn file... zip it and upload here....

If that doesn't work... put it dropbox or skydrive or any other cloud service and post a link here
Hum Centaur I was thinking too that perhaps failing all else Duke could do a snip or two or three of the opened out run and save those to desktop and then post as attachments, or did you need the files themselves to delve into?

Well john that would have been fine if the list was small... There are almost 18 tabs.. and lets assume you take 2 snips for each tab... thats almost 36 snips .... :shock: ...

let wait for his comments on my last post... if that doesn't work... i will ask Duke to take the snips only for Explorer and Logon
Yes Mate I was just seeing my own autorun and well isn't that big :o
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Same issue after reinstall of Windows 7

Hi,

First time posting.

After reinstalling windows 7 I have had the same issue. I have reformatted my drive & reinstalled a 2nd time after following the suggestions on microsoft web site.

With the 2nd reinstall I tried using my computer without reintalling other programs. All was ok. Then I reinstalled programs & tested them over a few days and all seemed ok. But after a few days I am getting the same error message. I uninstall my video drivers the problem goes away. Tried reinstalling drivers & problem returned.

I reintalled from a back up all was ok for a few days. I again installed one program at a time & all seemed ok. But again after a few days I get the same error.

I have attached Autoruns report.

Any help would be much appreciated.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo E8400 3.00GHz4.00GBNvidia GeForce GTX 560 Ti
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo E8400 3.00GHz
Motherboard
Gigabyte GA-EP41-UD3L
Memory
4.00GB
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Monitor(s) Displays
Samsung Syncmaster 245b
Hard Drives
SAMSUNG DH501LJ
WDC WD1200BB-00CAA1
WDC WD5002AALX-00J37AO
PSU
Corsair 620HX
Case
Coolmaster Centurion
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