Solved windows explorer shows folders/files that do not exist

ldickens

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Windows explorer shows folders/files (example: C:\Windows.old) that I wish to delete.When I try to delete them, I get message: "Could not find this item. This is no longer located in C:\. Verify item's location and try again.

How do I get rid of them?:(
 

My Computer My Computer

OS
Windows 7 Home Premium
Hello Larry,

See if refreshing (F5) the window will remove it if it's just a ghost folder/file.

If not, then restart the computer to see if it's still there afterwards.

If still not, then see if you may be able to use the free program Unlocker to remove it.

Hope this helps, :)
Shawn
 

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64-bit Windows 11 Pro for Workstations
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Intel i7-8700K OC'd to 5 GHz
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Tried F5...restart...CCleaner...no good.

Downloaded "Unlocker" per suggestion - Brink

Worked beautifully! Great program...looks like it can solve several problems I have seen crop up.

Thank you Brink!
 

My Computer My Computer

OS
Windows 7 Home Premium
You're most welcome. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
CHROME blocks UNLOCKER as malicious and/or phishing software

This is for member Brink,

When I try to install UNBLOCKER, CHROME blocks it as malicious and/or phishing software. I've attached a screen print from CHROME pop-up.

Do you know why? Is there another freeware product that you know of to use? There are a few CHROME bookmarks folders in my IE favorites folder I cannot delete.

Thanks
 

Attachments

  • UNBLOCKER malicious software.PNG
    UNBLOCKER malicious software.PNG
    1.9 KB · Views: 13

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Computer type
Laptop
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HP Probook4530s
OS
Windows 7 Professional 64-bit SP1
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Intel CORE i5-2450M CPU @ 2.5 GHz (4 listed)
Motherboard
A7K07UT#ABA
Memory
4GB Memory - DDR3 1333
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Intel HD Graphics 3000
Hard Drives
Hitachi HTS727550A9E364 - 500GB HDD
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MS Security Essentials -or- Webroot Secure Anywhere COMPLETE
Browser
CHROME
Hello BJEvS,

It's a false positive. Unlocker is a safe program to use if downloaded from the source link I posted above. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks Brink,

That's the link I used. I'll take your word and select "dismiss". Maybe I'll contact my CHROME support friend in India, but it would be comforting to now why this false positive occurred. Any hints?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Probook4530s
OS
Windows 7 Professional 64-bit SP1
CPU
Intel CORE i5-2450M CPU @ 2.5 GHz (4 listed)
Motherboard
A7K07UT#ABA
Memory
4GB Memory - DDR3 1333
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
Hitachi HTS727550A9E364 - 500GB HDD
Antivirus
MS Security Essentials -or- Webroot Secure Anywhere COMPLETE
Browser
CHROME
Most likely it's because it's an .exe file that's not digitally signed. That usually get's flagged by default.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Well to get around it I have to remove the box checked in CHROME SETTINGS "Show advanced settings", under Privacy section "Enable phishing and malware protection". I thought I could just select "Dismiss". But UNLOCKER does not show installed in CP > Programs and Features.

This seems like ignoring a fail-safe function.

I'm sure you've used it without noticing any problems. And Norton's installed antivirus software, plus using their URL checker, neither found it as a threat.

Bugs me still though. That's why I'll contact CHROME. If I find out it is otherwise a problem and specifically blocked, I'll inform you and the forum here.

Carry on and thanks.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Probook4530s
OS
Windows 7 Professional 64-bit SP1
CPU
Intel CORE i5-2450M CPU @ 2.5 GHz (4 listed)
Motherboard
A7K07UT#ABA
Memory
4GB Memory - DDR3 1333
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
Hitachi HTS727550A9E364 - 500GB HDD
Antivirus
MS Security Essentials -or- Webroot Secure Anywhere COMPLETE
Browser
CHROME
I look forward to hearing what they say.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Chrome Malware Alert

It's not unusual to get false positive alerts when downloading files using Chrome.

Quote from SecurityXploded:

Recently Chrome has introduced new feature (also called 'Safe Browsing') to alert you on malicious internet downloads. However due to faulty implementation, this feature often mark good files as malicious and block you from downloading it. On top of that, this annoying feature is useless as most of us already have antivirus on our system to get rid of those malicious files.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Finished the install and set phishing and malware protection rechecked in CHROME SETTINGS.

I have a suspicion as to perhaps why CHROME may have blocked this software, if they specified it specifically (not sure if the have some database, etc. to do this type of block).

As with many of these so called "free" products, the install piggy-backs other software into the install. If you miss the "skip" option, you get it all. Who knows how safe the other stuff?

I get why this is done - pays the bills. But if you say it's free, then stop these surreptitious installs. Do free software as a community service, not as a backdoor to get funding. Many of these free products do this and it is wrong because some installers might miss this SKIP method to reject piggy-backed software. Or as some installs do, use a CUSTOM install to reject, but the "normal" install has "Recommended", like many are used to seeing with Windows, etc. Misleading as I see it.

Maybe its the residual 60's hippie that inspires me to comment.

FYI: It did its work with a few exceptions. Could not unlock/delete 2 folders. Have to see of a reboot clears them. They still show in Windows, but only if I do a "back arrow"; there is no Favorites Bar folder - gone from the main Favorites folder - don't get this issue?! However, IE shows the 2 folders in its browser Favorites Bar. Like these are still known by some part of Windows. Perhaps the author of UNLOCKER, Cedrick Collomb, et al, knows of this issue.

BJEvS

PS. I just noticed the comparison list of other products that also perform UNLOCKER's function(s).
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Probook4530s
OS
Windows 7 Professional 64-bit SP1
CPU
Intel CORE i5-2450M CPU @ 2.5 GHz (4 listed)
Motherboard
A7K07UT#ABA
Memory
4GB Memory - DDR3 1333
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
Hitachi HTS727550A9E364 - 500GB HDD
Antivirus
MS Security Essentials -or- Webroot Secure Anywhere COMPLETE
Browser
CHROME
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