Windows has recovered from an unexpected shutdown

bigabu23

New member
Local time
10:04 AM
Messages
2
Hello, I got "Windows has recovered from an unexpected shutdown" today. So, I would need your help to find out how it cause and solve. Thank you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88000E96F0F
BCP3: FFFFF8800B9D2398
BCP4: FFFFF8800B9D1BF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112713-20467-01.dmp
C:\Users\Donna\AppData\Local\Temp\WER-159869-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit Service Pack 11.90 GHz8GBAMD A8-4500M APU (AMD Radeon HD 7640G)
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7 Notebook PC
OS
Windows 7 Home Premium 64-bit Service Pack 1
CPU
1.90 GHz
Memory
8GB
Graphics Card(s)
AMD A8-4500M APU (AMD Radeon HD 7640G)
Hard Drives
Hitachi HTS547575A9E384 SATA Disk Devicew (678 GB)
Antivirus
avast free
Browser
google chrome
Code:
BCCode: 1000007e

Start with the following:

1. Click Start
orb.png

2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run. Take note of any messages, and post them back here.

More detail: http://www.sevenforums.com/tutorials/433-disk-check.html
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
I did perform that. I show you picture. In the end, it said volume is clean.
Now what?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit Service Pack 11.90 GHz8GBAMD A8-4500M APU (AMD Radeon HD 7640G)
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7 Notebook PC
OS
Windows 7 Home Premium 64-bit Service Pack 1
CPU
1.90 GHz
Memory
8GB
Graphics Card(s)
AMD A8-4500M APU (AMD Radeon HD 7640G)
Hard Drives
Hitachi HTS547575A9E384 SATA Disk Devicew (678 GB)
Antivirus
avast free
Browser
google chrome
Back
Top