Windows has recovering from an unexpected shutdown; help please.

Markypoo4eva

New member
Local time
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6
This is the log I got from it

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004FB2668
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\083114-22152-01.dmp
C:\Users\Mark\AppData\Local\Temp\WER-227215-0.sysdata.xml
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitAMD Phenom (tm) II X4 965 Processor 3.40 GHz4096 MB RAMAMd Radeon (0x683F)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64-bit
CPU
AMD Phenom (tm) II X4 965 Processor 3.40 GHz
Motherboard
MSI
Memory
4096 MB RAM
Graphics Card(s)
AMd Radeon (0x683F)
Antivirus
Security Essentials
Browser
Chrome
Hello, Welcome to sevenforums.

Please can you follow the instructions provided below, and i would be more then happy to help you.

   Information
:info: Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Here it is
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitAMD Phenom (tm) II X4 965 Processor 3.40 GHz4096 MB RAMAMd Radeon (0x683F)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64-bit
CPU
AMD Phenom (tm) II X4 965 Processor 3.40 GHz
Motherboard
MSI
Memory
4096 MB RAM
Graphics Card(s)
AMd Radeon (0x683F)
Antivirus
Security Essentials
Browser
Chrome
BugCheck 124, {0, fffffa80056808f8, 0, 0}

Probably caused by : hardware


Leta take a closer look at your DMP.

Code:
===============================================================================
Common Platform Error Record @ fffffa8004f7a038
-------------------------------------------------------------------------------
Record Id     : 01cfc514275ff6a6
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/31/2014 12:07:46 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004f7a0b8
Section       @ fffffa8004f7a190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR="red"]BUS error[/COLOR]
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004f7a100
Section       @ fffffa8004f7a250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8004f7a250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004f7a148
Section       @ fffffa8004f7a2d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR="red"]BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)[/COLOR]
  Status      : 0xfa00000000070f0f

Okay so lets break this down:

We have a BUS Error:
Code:
Error Type    : [COLOR="red"]BUS error[/COLOR]

The most likely cause of this BSOD Is your graphics card.

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures


:info: please make sure you have the latest driver installed. Download Drivers
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Okay well I ran it for 5 hours as I didn't pick up on where you said run it for 30 minutes, what do I do now it hasn't seemed to give me a log or anything?
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitAMD Phenom (tm) II X4 965 Processor 3.40 GHz4096 MB RAMAMd Radeon (0x683F)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64-bit
CPU
AMD Phenom (tm) II X4 965 Processor 3.40 GHz
Motherboard
MSI
Memory
4096 MB RAM
Graphics Card(s)
AMd Radeon (0x683F)
Antivirus
Security Essentials
Browser
Chrome
Did you click LOG Temp?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Yes in the settings right? It is ticked.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitAMD Phenom (tm) II X4 965 Processor 3.40 GHz4096 MB RAMAMd Radeon (0x683F)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64-bit
CPU
AMD Phenom (tm) II X4 965 Processor 3.40 GHz
Motherboard
MSI
Memory
4096 MB RAM
Graphics Card(s)
AMd Radeon (0x683F)
Antivirus
Security Essentials
Browser
Chrome
Have you checked everywhere for the log? Desktop, Documents?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Yeah I have and there doesn't seem to be any files it's made? :(
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitAMD Phenom (tm) II X4 965 Processor 3.40 GHz4096 MB RAMAMd Radeon (0x683F)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64-bit
CPU
AMD Phenom (tm) II X4 965 Processor 3.40 GHz
Motherboard
MSI
Memory
4096 MB RAM
Graphics Card(s)
AMd Radeon (0x683F)
Antivirus
Security Essentials
Browser
Chrome
Okay try it again, and double check the settings.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Yep I've done it all again and still it won't give me a log :(
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitAMD Phenom (tm) II X4 965 Processor 3.40 GHz4096 MB RAMAMd Radeon (0x683F)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional 64-bit
CPU
AMD Phenom (tm) II X4 965 Processor 3.40 GHz
Motherboard
MSI
Memory
4096 MB RAM
Graphics Card(s)
AMd Radeon (0x683F)
Antivirus
Security Essentials
Browser
Chrome
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