Windows Installation Disc - where?

sunch

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Hi, everyone!
My laptop says "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. ..."

But the problem is that i haven't an installation disc and, moreover, never had (I purchased the computer with Windows 7 already installed). I tried to contact my "computer manufacturer", but found out that free support is not available for me, because my system is not in warranty.
Could you help me? How can I fix my computer?
 

My Computer

OS
Windows 7 Home premium 64bit
Windows 7 has a procedure to create a repair disc (what is needed). In addition most PC vendors have a procedure to create a set of backup discs, which apparently was not done.

Here is a link to a site that shows you how to do it without a disc and also has a download for a repair disc. I know nothing about this site other than I found it doing a google search.
Windows 7 Recovery Disk | Boot from CD
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
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RealTek
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27" Dell S2719dgf
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2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
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BeQuiet Silent Base 600
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Deepcool Captain 120EX
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Microsoft Defender and Malwarebytes
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Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now:) Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!
 

My Computer

OS
Windows 7 Home premium 64bit
Why did it happen? Did you have power failure.. messed around with software?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now:) Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try http://www.sevenforums.com/tutorials/681-startup-repair.html
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a win7 install dvd x64, or win7 system repair disk x64 and boot from it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
To be honest, it's a long story... One day i ran an antivirus program - it detected some bags ang i hit "fix it". Then computer went mad and every time i tried to start it i was told that it couldn't... I had an important challenge next day so i went mad too, and it seems that i somehow decided to restore the system. All went okay until appeared "Windows is starting services", which it was starting for centuries. At some point i went crazy again, found Device Manager, disabled something... And here i am.
 

My Computer

OS
Windows 7 Home premium 64bit
To be honest, it's a long story... One day i ran an antivirus program - it detected some bags ang i hit "fix it". Then computer went mad and every time i tried to start it i was told that it couldn't... I had an important challenge next day so i went mad too, and it seems that i somehow decided to restore the system. All went okay until appeared "Windows is starting services", which it was starting for centuries. At some point i went crazy again, found Device Manager, disabled something... And here i am.
What anti4us did you run??? Did it run automatically while surfing the internet? If so... it was a fake virus scanner that told you you have multiple virusses. All fake!! It installed virusses instead. Why trust things you didn't ask for?

How did you restore system?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now:) Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try http://www.sevenforums.com/tutorials/681-startup-repair.html
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a win7 install dvd x64, or win7 system repair disk x64 and boot from it.

About startup repair: apparently, i've got no options here: every time i press "enter" or restart, i face
the same screen.
 

My Computer

OS
Windows 7 Home premium 64bit
"windows is starting services" was at the end of restore proces I suppose. It took centuries to finish... but did it finish without problems???? How can you start device manager if it's still "starting sevices" (i think you mean configuring services[?]) And what did you disable? Without proper info ... helping you is very difficult
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now:) Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try http://www.sevenforums.com/tutorials/681-startup-repair.html
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a win7 install dvd x64, or win7 system repair disk x64 and boot from it.

About startup repair: apparently, i've got no options here: every time i press "enter" or restart, i face
the same screen.
duhh.... Because you don't boot from DVD. The win7 install DVD or system repair disc (x64)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
To be honest, it's a long story... One day i ran an antivirus program - it detected some bags ang i hit "fix it". Then computer went mad and every time i tried to start it i was told that it couldn't... I had an important challenge next day so i went mad too, and it seems that i somehow decided to restore the system. All went okay until appeared "Windows is starting services", which it was starting for centuries. At some point i went crazy again, found Device Manager, disabled something... And here i am.
What anti4us did you run??? Did it run automatically while surfing the internet? If so... it was a fake virus scanner that told you you have multiple virusses. All fake!! It installed virusses instead. Why trust things you didn't ask for?

How did you restore system?

No, it wasn't fake. I downloaded and ran it deliberately and i did it before and all was fine! I'm not a complete idiot. I hope.:)
There was a window with "Startup repair", "System restore", "Command Prompt" etc. I chose "System Restore" and then just followed instructions.
 

My Computer

OS
Windows 7 Home premium 64bit
Kaktussoft, here is full version:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer".
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc000014c
Info: An error occured while attempting to read the boot configaration data."
Unfortunately, i have only one x64 Windows 7 machine, and it's not working now:) Thank you for link very much! I think that's exactly what i need. But I'll be very grateful for any further help!

File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try http://www.sevenforums.com/tutorials/681-startup-repair.html
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a win7 install dvd x64, or win7 system repair disk x64 and boot from it.

About startup repair: apparently, i've got no options here: every time i press "enter" or restart, i face
the same screen.

Could you possibly boot from the OEM partion, if there is one? F8 ( I think ) rapidly after restart/power on BEFORE getting past OEM boot screen. May see F8 and F12 at bottom of OEM boot screen. F8 before getting past this, and see if there is an option for repair/reinstall/repair in place, etc.

Just a thought.............
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560
OS
Windows 7 Ultimate x64
CPU
dual core @3.20ghz
Memory
4GB
Sound Card
Realtek hd & intel hdmi
Monitor(s) Displays
Dell 21.5"
Screen Resolution
1920x1080 (running 1600x900)
Hard Drives
internal 500GB
ext buffalo hd-pntu3 1TB
Keyboard
Dell wireless
Mouse
Dell wireless
Internet Speed
50/25
Antivirus
MSE & SAS
Browser
Chrome
Other Info
Canon Pixma MX410 Printer
Altec Speakers l-center boom-r
"windows is starting services" was at the end of restore proces I suppose. It took centuries to finish... but did it finish without problems???? How can you start device manager if it's still "starting sevices" (i think you mean configuring services[?]) And what did you disable? Without proper info ... helping you is very difficult

Didn't I mention? I didn't manage to finish restoring - i just sort of interrupted it.
So, in any case i need an installation disc, right? I think i'll try to follow insructions on screen again.
 

My Computer

OS
Windows 7 Home premium 64bit
File \Boot\BCD on your ACTIVE partition is corrupt. Maybe more but that we'll see later.
Try http://www.sevenforums.com/tutorials/681-startup-repair.html
Or if not working (still EXACTLY same problem).... delete the file and run "startup repair" again.

You need a win7 install dvd x64, or win7 system repair disk x64 and boot from it.

About startup repair: apparently, i've got no options here: every time i press "enter" or restart, i face
the same screen.

Could you possibly boot from the OEM partion, if there is one? F8 ( I think ) rapidly after restart/power on BEFORE getting past OEM boot screen. May see F8 and F12 at bottom of OEM boot screen. F8 before getting past this, and see if there is an option for repair/reinstall/repair in place, etc.

Just a thought.............
F8 and F12 don't work - all i can access is what i think to be BIOS or something.
 

My Computer

OS
Windows 7 Home premium 64bit
About startup repair: apparently, i've got no options here: every time i press "enter" or restart, i face
the same screen.

Could you possibly boot from the OEM partion, if there is one? F8 ( I think ) rapidly after restart/power on BEFORE getting past OEM boot screen. May see F8 and F12 at bottom of OEM boot screen. F8 before getting past this, and see if there is an option for repair/reinstall/repair in place, etc.

Just a thought.............
F8 and F12 don't work - all i can access is what i think to be BIOS or something.

BIOS stuff is from F2. After restart/power on you need to RAPIDLY keep tapping the F8 key till it gets past the EOM boot screen.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560
OS
Windows 7 Ultimate x64
CPU
dual core @3.20ghz
Memory
4GB
Sound Card
Realtek hd & intel hdmi
Monitor(s) Displays
Dell 21.5"
Screen Resolution
1920x1080 (running 1600x900)
Hard Drives
internal 500GB
ext buffalo hd-pntu3 1TB
Keyboard
Dell wireless
Mouse
Dell wireless
Internet Speed
50/25
Antivirus
MSE & SAS
Browser
Chrome
Other Info
Canon Pixma MX410 Printer
Altec Speakers l-center boom-r
There was a window with "Startup repair", "System restore", "Command Prompt" etc. I chose "System Restore" and then just followed instructions.
That's same as win7 repair disc. You did system restore and that failed/was interrupted. There's no thing as half a system restore..... it fails or succeeds. If it fails or is interrupted is rolls back and is in state as it was before trying system restore

Try startup repair there.. does it find something? Click "view diagnostics results" afterwards. Which test doesn't have status code 0x0?

Enter "command prompt" and do:
Code:
diskpart
sel  disk  0
detail disk
exit

Which volume has "system" displayed under field info?
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Could you possibly boot from the OEM partion, if there is one? F8 ( I think ) rapidly after restart/power on BEFORE getting past OEM boot screen. May see F8 and F12 at bottom of OEM boot screen. F8 before getting past this, and see if there is an option for repair/reinstall/repair in place, etc.

Just a thought.............
F8 and F12 don't work - all i can access is what i think to be BIOS or something.

BIOS stuff is from F2. After restart/power on you need to RAPIDLY keep tapping the F8 key till it gets past the EOM boot screen.
@f14tomcat.... F8 trick doesn't work. His BCD file (boot menu) is corrupt.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
F8 and F12 don't work - all i can access is what i think to be BIOS or something.

BIOS stuff is from F2. After restart/power on you need to RAPIDLY keep tapping the F8 key till it gets past the EOM boot screen.
@f14tomcat.... F8 trick doesn't work. His BCD file (boot menu) is corrupt.

ok..... this may sound like a long way around, but......

Obviously Kaktussoft is on some working PC, he's on this forum.

how about:

1. use working PC, go to Digital Life and get the ISO

2. get 7-zip and install it

3. run it to unpack the ISO

4. get free MS software to burn to DVD

5. boot from DVD on busted machine (F2 first to change 1st boot device)

6. fresh, clean install win 7 (hope he has license key)

7. make repair disc, etc.

8. reinstall users apps

There are tutorials for these steps, can't remember where they are.

If I missed steps (I'm sure I did), please fill in.

seems like a lot, but without a starting point, he will never start.

Any chance this might work?

f14tomcat... :D
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 560
OS
Windows 7 Ultimate x64
CPU
dual core @3.20ghz
Memory
4GB
Sound Card
Realtek hd & intel hdmi
Monitor(s) Displays
Dell 21.5"
Screen Resolution
1920x1080 (running 1600x900)
Hard Drives
internal 500GB
ext buffalo hd-pntu3 1TB
Keyboard
Dell wireless
Mouse
Dell wireless
Internet Speed
50/25
Antivirus
MSE & SAS
Browser
Chrome
Other Info
Canon Pixma MX410 Printer
Altec Speakers l-center boom-r
If you can restrain yourself from complete random recklessness in the future, then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

You will get and keep a perfect install to the exact same degree as you stick with the tools and methods given.

The installer is provided as well as tools to rescue your files. I would delete all partitions during the booted install, after you study the steps thoroughly and ask back any questions.

If you want to try to save your current install work though these steps for Troubleshooting Windows 7 Failure to Start
 
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