Solved Windows Installer - can't install ANY msi package

my error was slightly different but the solution was the same.

while installing office enterprise 2007 i received "microsoft setup bootstrapper has stopped working"

it's still just an msi behind the fancy installer graphics but just so people who google that error might find the solution.
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkPad T400
OS
7 x64
CPU
P8600 2.4Ghz Core 2 Duo
Memory
4096
Graphics Card(s)
3470HD Hybrid
Monitor(s) Displays
14.4"
Screen Resolution
1440 x 900
Hard Drives
60GB OCZ Vertex Turbo + 160GB 5400
Internet Speed
15Mbps
start regedit
navigate to HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions
rename MachineThrottling to _MachineThrottling
It worked for me, finally java...
 

My Computer My Computer

OS
Windows 7 Build 7000 x86
CPU
AMD Athlon 64 2.0 GHz
Motherboard
Asus A8V
Memory
1,25 GB DDR
Graphics Card(s)
XFX GeForce 6200 512MB AGP 8X DDR2
Sound Card
Realtek AC'97 / VIA Audio Controller
Monitor(s) Displays
LG Flatron ez T910B 19" CRT broken
Hard Drives
2 SATA Seagate Barracuda 80GB
PSU
450W Fan Hug
Keyboard
Multilaser Multimedia Keyboard
Mouse
Microsoft Notebook Optical Mouse
hello everyone

this is more a permanent solution...

Many users have started experiencing random crashing of explorer and msiexec.exe when trying to start Windows Update or install anything that uses an MSI based installer. This issue is bad enough that some people have even formatted because of it, only to have it come back again.
Rafael has discovered that the fault lies with the SQM Client which is part of the Customer Experience Improvement Program. It seems that ANY process that calls WinSqmStartSession in ntdll.dll will start crashing when MachineThrottling is enabled in the registry, which seems to happen as a result of CEIP running.
There are two workarounds for this issue. One may only be temporary, while the other should be permanent. I will list the permanent method here so everyone can cure the issue once and for all.

1. Delete the string values (Except for (Default)) in HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions
2. Start gpedit.msc
3. Expand Computer Configuration, expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings.
4. In the details pane, double-click Turn off Windows Customer Experience Improvement Program, and then click Enabled.

Yes, doing the above WILL disable the anonymous usage data (CEIP), but until Microsoft fixes the issue and issues a hotfix or a new build I don’t see any other options to ensure the issue does not occur again.
SQM Client Causing Crashing in Windows 7 at Chris123NT’s Blog
 

My Computer My Computer

Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
I believe this happens when you change Windows Features.
EDIT: I didn't read everything, nevermind :P
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUS / Custom build.
OS
Windows 7 64bit Ultimate
CPU
AMD Phenom X2 920 2.60Ghz (3.08Ghz OC)
Motherboard
ASUS M3N72-D
Memory
8GB DDR2 800Mhz
Graphics Card(s)
8800GTX OC (by default)
Sound Card
Stock mobo
Monitor(s) Displays
19"
Screen Resolution
1440x900
Hard Drives
#1 500GB / 160GB #2
PSU
650W
Case
Cooler master
Cooling
Stock
Keyboard
Saitek Eclipse III
Mouse
Razer Copperhead
Internet Speed
30mbit down, 6mbit up
haha glad i posted in this thread so it got active again, MANY THANKS FOR THE SOLUTION!!!!! funny thing microsoft cannot even put that tiny underscore in the registry. :D thnx a lot really, save myself from reinstalling 7 over again. many thnx!!!! ^_^


Still a long way to perfection.
 

My Computer My Computer

OS
Windows 7 Beta
Fix confirmed working :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Equium L40
OS
Vista 32-bit / Windows 7 32-bit (Dual-Boot)
CPU
Intel T2080 Dual Core
Memory
2Gb
Screen Resolution
1280x800
Internet Speed
PlusNet Unlimited Broadband
Does this need to be renamed and made into a sticky after 3000 views in 3 days?
 

My Computer My Computer

OS
Windows 7 64bit beta
this problem is just on x86. I'm with x64 now and i'm not having this problem. I had it on x86.
 

My Computer My Computer

OS
Windows 7 Build 7000 x86
CPU
AMD Athlon 64 2.0 GHz
Motherboard
Asus A8V
Memory
1,25 GB DDR
Graphics Card(s)
XFX GeForce 6200 512MB AGP 8X DDR2
Sound Card
Realtek AC'97 / VIA Audio Controller
Monitor(s) Displays
LG Flatron ez T910B 19" CRT broken
Hard Drives
2 SATA Seagate Barracuda 80GB
PSU
450W Fan Hug
Keyboard
Multilaser Multimedia Keyboard
Mouse
Microsoft Notebook Optical Mouse
Not just on x86. I had on x64 as well. I can verify that the fix works.

@DarkAssassin thanks for posting that.
 

My Computer My Computer

OS
Windows 7, Vista, OSX
Well, I didn't had this problem on x64, just on x86.
 

My Computer My Computer

OS
Windows 7 Build 7000 x86
CPU
AMD Athlon 64 2.0 GHz
Motherboard
Asus A8V
Memory
1,25 GB DDR
Graphics Card(s)
XFX GeForce 6200 512MB AGP 8X DDR2
Sound Card
Realtek AC'97 / VIA Audio Controller
Monitor(s) Displays
LG Flatron ez T910B 19" CRT broken
Hard Drives
2 SATA Seagate Barracuda 80GB
PSU
450W Fan Hug
Keyboard
Multilaser Multimedia Keyboard
Mouse
Microsoft Notebook Optical Mouse
I had this problem on X64 after trying to install Java (failed) and that fix worked. Thanks, rep+
 

My Computer My Computer

Computer Manufacturer/Model Number
Me.
OS
7 Pro X64
CPU
Core 2 Duo E8400 @ 4.3GHz
Motherboard
Gigabyte P35-DS3L
Memory
4GB OCZ Fatal1ty DDR2-800mhz
Graphics Card(s)
XFX Core Edition GTX260 c216
Monitor(s) Displays
Samsung 2233SW
Screen Resolution
1080p
Hard Drives
500GB WD AAKS (Windows)
250GB WD KS (Sometimes Linux, sometimes OSX, and sometimes Windows
PSU
Corsair HX520
Case
Cooler Master CM690
Cooling
TRUE120
Keyboard
Logitech G15 rev 2.0
Mouse
Logitech G9
Internet Speed
5MB/S
I had the same issue, but I tried the registry fix and it seemed to help. I can now install .MSI packages again.
 

My Computer My Computer

OS
Windows 7 x32
CPU
AMD Athlon X2 3800+
Motherboard
Gigabyte
Memory
1534MB
Graphics Card(s)
Nvidia GeForce 6800
Screen Resolution
1280 x 1024
Confirmed this problem also occurs with x64 which im also running.

Thanks for the fix
 

My Computer My Computer

OS
windows 7
i had this happening since the longest when i acquired the beta....
(when it was leaked both x86 and x64...)

for some reason i never thought of this before since the first thing i did is disable the CEIP after the second reinstall (for another reason to see if it disabled the WMP CEIP (? is that how its called) and so far so good it was gone.... at that time....) ( i thought it was those ramdom time when you get errors that are fixed with a reinstall....)

so i tried a install of the beta (from MS servers) and lo and behold and there it was again....

never thought it was that though...lol
 

My Computer My Computer

Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
Hey guys, I had the same problem also and had to reinstall windows 7 to solve. What happened is I was trying to install fallout 3, the installer started to try to install windows live and i think some other .net stuff and it crashed. After that I couldnt get the installer to work at all, I downloaded the games for windows-live 2.0 because I couldnt even start fallout 3 without it and the installer would stop working. Id try windows update and explorer crashed with the same error.

So I reinstalled a fresh copy of windows7 and the first thing i did was install windowslive2.0 and it installed fine after that I installed fallout3 and everything went smooth. I have a feeling something in the fallout 3 installer corupted some files or something. I know it tries to install .net maybe that was the problem.

I'm having the SAME indentical problem.
I will try to use the solution posted before resisntalling.
 

My Computer My Computer

OS
Vista x64 Windows7 x64
CPU
i7 920@4k
Memory
12gb
Ok I jsut tested the up mentioned fix fixed everything with no need to reinstall! amazing thanks!
 

My Computer My Computer

OS
Vista x64 Windows7 x64
CPU
i7 920@4k
Memory
12gb
my error was slightly different but the solution was the same.

while installing office enterprise 2007 i received "microsoft setup bootstrapper has stopped working"

it's still just an msi behind the fancy installer graphics but just so people who google that error might find the solution.

I have the same problem !!!
 

My Computer My Computer

OS
Windows 7 x64 (Build 7000)
Back
Top