Windows Installer

[DOhannesian]

I am not able to solve the problem listed in the attached file.

Thank you

 

[Snick]

Hi DOhannesian,

What installer package?

 

[DOhannesian]

I have no idea science there is no additional information...

Thank you

 

[Ranger4]

It seems that something is trying to install Word. Word is usually part of a Microsoft Office application & requires the installation of MS Office 2016 or MS Office 365.

Do you have MS Office installed on your computer?. If not just delete that installer message.

 

[DOhannesian]

Word is installed on my computer.
I delete the message, but I get it each and every time I restart the computer....

Thank you

 

[Ranger4]

What version of MS Office are you using. Is this a legal version of Office & is it activated. In order for us to help you we do need more info from you.

In the meantime you could try an Office Repair. To do that open Control Panel, select Programs & Features, scroll down to Microsoft Office, Right Click on it & select Change this will open a couple of Repair Options you can try.

 

[DOhannesian]

I have Microsoft Office Home and Student2010.
I used the original Microsoft disk to perform repair option; when I restarted the computer, I got the same message.
Thank you for your help...

 

[Ranger4]

When you say you used the original Microsoft disc to perform the repair, what disc are you referring to?. If you used the Windows 7 installation disc for the repair, it will not repair MS Office. You should try the suggestion mentioned in my Post #6.