My problem is similar to others that hve been posted in this forum.
"Windows is not genuine" message, extremely slow in normal mode (task times went from seconds to minutes).
History
Java had not been updated. Did that and then started getting the above message.
Ran virus scans and removed some virus files from java folders using MS Security Essentials, Kasperky, Malware Bytes. I had to run these in Safe Mode because it was going so slow.
Working in Safe Mode now.
Windows is the what was installed when we got the computer in 2009.
Diagnostic report below.
"Windows is not genuine" message, extremely slow in normal mode (task times went from seconds to minutes).
History
Java had not been updated. Did that and then started getting the above message.
Ran virus scans and removed some virus files from java folders using MS Security Essentials, Kasperky, Malware Bytes. I had to run these in Safe Mode because it was going so slow.
Working in Safe Mode now.
Windows is the what was installed when we got the computer in 2009.
Diagnostic report below.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {60337CC1-B317-4362-B245-B2826914F340}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{60337CC1-B317-4362-B245-B2826914F340}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-841563246-45375535-3870370657</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>P50IJ </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>201 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>B9993507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:8:2014 18:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAAAAAAAAwABAAEA6GE8sWyA0jPgfoaJlAlgj1z5xJdGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 082609 APIC1056
FACP 082609 FACP1056
DBGP 082609 DBGP1056
HPET 082609 OEMHPET
BOOT 082609 BOOT1056
MCFG 082609 OEMMCFG
SLIC _ASUS_ Notebook
ECDT 082609 OEMECDT
OEMB 082609 OEMB1056
GSCI 082609 GMCHSCI
SSDT PmRef CpuPm
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My Computer
At a glance
Windows 7 Home Premium 64 bitPentium Dual-Core T4300 2.1GHZ
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- ASUS
- OS
- Windows 7 Home Premium 64 bit
- CPU
- Pentium Dual-Core T4300 2.1GHZ
