Windows Live Mail 2011 won't send receive

thehoboslayer

New member
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I updated from Windows Live Mail 2010 to 2011 and i can no longer connect to my hotmail account. I keep getting error message 0x80048820. i have tried reseting my password and deleting the account multiple times. I also changed to the POP server and it downloaded my inbox but would not sync with the rest of the account. my g-mail account is working fine. Any suggestion?
 

My Computer My Computer

Computer Manufacturer/Model Number
acer
OS
windows 7 starter
Make sure that your incoming mail server is pophm.sympatico.ca and your outgoing mail server is smtphm.sympatico.ca and you've got a checkmark in the box that your mail server requires authentication. Plus it should be POP3 server. Hope this helps.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5532
OS
Windows 7 Home Premium 64 bit SP1
CPU
AMD Athlon 64 processor TF-20 1.6 GHz. 1 Core
Motherboard
MB.PGY02.001/MBPGY02001
Memory
3 GB (2.75 available)
Graphics Card(s)
ATI Radion HD 3200
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP 15.6"
Screen Resolution
1366 x 768
Hard Drives
250 GB HDD (220 available)
PSU
?
Case
?
Cooling
Single cycling fan, on cooling stand
Keyboard
PNP Device ID ACPI\PNP0303\4&12734F14&0
Mouse
Microsoft Laser 7000
Internet Speed
Ultra high speed download 2500 kb/s upload 720 kb/s
Other Info
Norton Internet Security 2011
Sorry but this is the best I could do.
I used the tutorial for finding the missing info but still could not find it. Special Thanks to PooMan UK and DocBrown for their help in filling out these specs.
No it did not work. It wont even connect to the inbox with these settings. I also want it to be able to download my folders to windows live. Is that possible with pop servers?
 

My Computer My Computer

Computer Manufacturer/Model Number
acer
OS
windows 7 starter
OK. Keep those settings and go back to Accounts and then Properties. Under General be sure your email address is in and a check mark in "include this account......etc. Next, go to the Advanced tab, make sure there are check marks in both the "this server requires a secure.......". Now make sure the values in the port boxes are incoming 995 and outgoing 25 and click apply. I'm afraid I don't know any way to download folders. If all else fails, contact your ISP and they'll guide you through it. Let me know how you did. :)
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5532
OS
Windows 7 Home Premium 64 bit SP1
CPU
AMD Athlon 64 processor TF-20 1.6 GHz. 1 Core
Motherboard
MB.PGY02.001/MBPGY02001
Memory
3 GB (2.75 available)
Graphics Card(s)
ATI Radion HD 3200
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP 15.6"
Screen Resolution
1366 x 768
Hard Drives
250 GB HDD (220 available)
PSU
?
Case
?
Cooling
Single cycling fan, on cooling stand
Keyboard
PNP Device ID ACPI\PNP0303\4&12734F14&0
Mouse
Microsoft Laser 7000
Internet Speed
Ultra high speed download 2500 kb/s upload 720 kb/s
Other Info
Norton Internet Security 2011
Sorry but this is the best I could do.
I used the tutorial for finding the missing info but still could not find it. Special Thanks to PooMan UK and DocBrown for their help in filling out these specs.
If your hotmail account is not dl'inng mail, you have to have Outlook connector installed for it to work, it can be dl'd at Windows Live Essentials
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 730
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core 2 quad Extreme Q9770 @ 3.2 GHz
Memory
4x2 GB Muskin 1600 MHz ram
Graphics Card(s)
NVidia GTX 250
Sound Card
Soundblaster X-Fi Fatality Champion
Monitor(s) Displays
2 Dell 2007WFP Ultrascans
Screen Resolution
3360 x 1050
Hard Drives
WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external
PSU
1000 Watt
Cooling
air
Keyboard
MS Natrual Keyboard Pro
Mouse
Logitech Wireless Trackball
Internet Speed
DSL Elite
...I keep getting error message 0x80048820...

A few suggestions based on google search for error number:

Close WLM;
Ensure pc date and time are correct;
Delete all live, hotmail, and msn.com cookies;
If present disable third party firewall, enable Windows Firewall.

Open WLM;
Remove the account in WLM;
Recreate new with your full username and domain(e.g. [email protected]). If your account is a live.com or msn.com use that domain instead of hotmail.com), ensure the correct password is entered and the box checked to remember the pw.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
OQO 2+
OS
Windows 8 Pro w/MC 32-bit
CPU
Intel Atom 1.86 GHz
Motherboard
OQO 2+
Memory
2 GB
Graphics Card(s)
Intel GMA 500
Sound Card
IDT
Monitor(s) Displays
LCD
Screen Resolution
800 x 480 (portable) 1280 x 1024 (docked)
Hard Drives
64 GB SSD
PSU
9 Ah Battery (portable) or OQO Brick (docked)
Case
Shirt Pocket Sized
Cooling
Tiny Fan
Keyboard
Slide out (portable) DiNovo Edge (docked)
Mouse
Eraser head (portable) Logitech Bluetooth (docked)
Internet Speed
WWAN or 802.11G (portable) T1 (docked)
Browser
IE 10
Other Info
DVD-RW OQO Docking Station
Hi
I have been having the same trouble as everyone regarding conection to windows live. after trying all the below suggestions i found a page that makes life so simple even for a novice like me.

Change your MTU under Vista or Windows 7 richard-slater.co.uk

the instructions are simple the only thing to remember is once you have found your new MTU setting reboot the computer.

i hope this helps everyone it did me.

liz;)
 

My Computer My Computer

Computer Manufacturer/Model Number
asus n61jq notebook
OS
windows 7 home premium 64 bit
CPU
intel core i7
Graphics Card(s)
1g
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