Windows Live Mail slower response than usual

muymalestado

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Win7x64, all updates, 4GB, 300GB, 180GBfree, Intel i3

WLM was quick as one could want till two days ago. Don't know what happened but now changing from one folder to another takes 10 to 15 seconds. Where to start looking for the holdup?

Thank you.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5745DG
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer ZR7D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 425M
Sound Card
(1) High Definition Audio Device (2) NVIDIA High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 119 Hz
Hard Drives
WDC WD3200BEVT-22A23T0
3 partitions
S/N W -DXW167AM03248
Size 298.09 GB
Internet Speed
6690
Antivirus
Avast Pro
Browser
Firefox 28
Other Info
Sound:
Card 1 - Microsoft High Definition Audio Device
Card 2 - High Definition Audio Device
Card 3 - High Definition Audio Device
Card 4 - NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Card 5 - NVIDIA High Definition Audio
Card 6 - NVIDIA High Definition Audio
VideoController1 - NVIDIA GeForce GT 425M
Video Processor - GeForce GT 425M
Video Driver Version - 9.18.13.2723
Video Driv
Win7x64, all updates, 4GB, 300GB, 180GBfree, Intel i3

WLM was quick as one could want till two days ago. Don't know what happened but now changing from one folder to another takes 10 to 15 seconds. Where to start looking for the holdup?

Thank you.

Either system corruption, ISP slow down, ore malware.

I would start with a malwarebytes scan.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thank you zz

Full Avast AV, and Malwarebytes (full updates) shows no infected files. Yippee for that, but WLM is still painfully slow.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5745DG
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer ZR7D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 425M
Sound Card
(1) High Definition Audio Device (2) NVIDIA High Definitio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 119 Hz
Hard Drives
WDC WD3200BEVT-22A23T0
3 partitions
S/N W -DXW167AM03248
Size 298.09 GB
Internet Speed
6690
Antivirus
Avast Pro
Browser
Firefox 28
Other Info
Sound:
Card 1 - Microsoft High Definition Audio Device
Card 2 - High Definition Audio Device
Card 3 - High Definition Audio Device
Card 4 - NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Card 5 - NVIDIA High Definition Audio
Card 6 - NVIDIA High Definition Audio
VideoController1 - NVIDIA GeForce GT 425M
Video Processor - GeForce GT 425M
Video Driver Version - 9.18.13.2723
Video Driv
Thank you zz

Full Avast AV, and Malwarebytes (full updates) shows no infected files. Yippee for that, but WLM is still painfully slow.


Can you check event viewer for relevant entries?

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for errors that say app hang, app crash, or anything that relates to WLM

When you find them please note the event ID, and the source codes and tell us what they are.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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