Windows Live Mail suddenly downloading mail very slowly

[CeeBee]

I have used the same email programme on this computer for 2 years with no problems. For the last week or so my emails have taken forever to download, half and hour or more.

There is plenty of capacity on my webmail account which is where messages are downloaded from, and according to the little information box WLW is 'aware' of the messages to be downloaded, and list 'downloading 17 messages' or whatever number; no error message appears, it just takes a-g-e-s. Any suggestions on how to fix it?

Please no suggestions to download some other better mail programme - I'm happy with this one when it is working!

Many thanks

 

[matts6887]

I would first try the simple thing of resetting(power cycle) your network equipment. Unplug the power cord(s) to both the modem and router or just the one cord if its a combo modem/router and wait about a minute or so; then plug the modem back in first and let that boot; then plug the router back in and let that boot. Try this out and see what happens. If it doesnt resolve the issue post back and we can take it from there.

 

[CeeBee]

Hi there, I've tried your suggestion, but sadly mail is still uselessly slow.

All other internet usage is working fine - and we use it a lot for streaming movies and tv etc. My daughters are out at the moment, so nothing they could be doing would be slowing down my mail!

Any other suggestions please?