Windows no audio device installed

[demonsniper916]

Alright so a friend of mine gave me his dell xps 600 and there are no sound drivers installed and i tried to install realtek sound driver i also tried to update the driver and i got access denied and i am the only account and admin on this computer .... what do ineed to do

 

[demonsniper916]

Also i do have teamviewer if that helps

 

[7info]

Download driver and try "run as Administrator".

 

[oscer1]

Get driver from Dell support site. Just notice no driver at dell. So post the hardware id ven#### and dev#### right click on device in device manager properties detail. Then choose hardware id copy and paste it here

 

[demonsniper916]

So i couldn't find it .... does anyone just want to team view and look at it

 

[7info]

Open up device manager by right clicking on Computer (or My Computer pre-Win7) and go down to “Manage”.

• Click on “Device Manager” through the Computer Management Window.

1. In Windows 7, if you right click on Computer and go to properties, the Device Manager link is on the left hand side of the menu.
   
2. In the Device Manager menu, whichever way you got to it, find the driver that is missing (yellow question mark).
   
3. Right click on that driver and go to “Properties”
   
4. In the properties menu, click on the “Details” tab.
   
5. In the details tab, click the dropdown and select “Device Id’s”.

Take a screenshot and post it here.

 

[oscer1]

hi you might need to go to view tab and put a check by hidden devices might want to post a screen shot of device manager so we can see whats missing. all help has to be done on the forum so can not do team veiw.