Windows not genuine message plus Error message 0x8000247

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basils57

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Hi folks, I hope someone can help me with this problem:

I'm getting the 'Windows not genuine' message box show regularly. When I follow the link to investigate I get the Windows Activation Technologies box come up saying that the Update Installation Failed with Error Code 0x8000247.

A while ago I replaced a failing hard drive with a new one, cloned the hard drive and used that image to replace everything. After a while I started to get the not genuine message.

Here is the diagnostic report, and I would welcome any help:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TBM4X-GXTGC-GT8X9
Windows Product Key Hash: JCkgn/yX0uIXVvNpetump5h4B8c=
Windows Product ID: 00359-029-7031935-85483
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {3FFF282A-2C20-4B16-8478-BAD3A2C333FF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3FFF282A-2C20-4B16-8478-BAD3A2C333FF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GT8X9</PKey><PID>00359-029-7031935-85483</PID><PIDType>5</PIDType><SID>S-1-5-21-2527269737-3690377453-192863616</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080821000000.000000+000</Date></BIOS><HWID>A6E73207018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>13C1FB067C86C2</Val><Hash>enKAkZHwefbkVs5dWPcdY5CZh2A=</Hash><Pid>89409-865-2716865-65696</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-029-703193-01-2057-7601.0000-3482011
Installation ID: 007904124126253803147334821054500892410973830391523961
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: GT8X9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 15/12/2012 13:56:43

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:15:2012 12:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GGeyjYOQgMay85w2hweA2zfnb5MWA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name        OEMID Value     OEMTableID Value
  APIC                           MEDION            MEDIONAG
  FACP                          MEDION            MEDIONAG
  HPET                          MEDION            MEDIONAG
  MCFG                         MEDION            MEDIONAG
  SLIC                            MEDION            MEDIONAG
  SSDT                           PmRef              CpuPm
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks for this NoelDP, I've got the downloads, but am confused now as to what to do - if I'm honest I've just got lost and confused on the installation instructions. Could you please advise?
I ran the iata_enu.exe and got the message that 'the computer did not meet the minimum requirements for installing the software'?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Noel, here is the latest report following installation of the drivers:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TBM4X-GXTGC-GT8X9
Windows Product Key Hash: JCkgn/yX0uIXVvNpetump5h4B8c=
Windows Product ID: 00359-029-7031935-85483
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {3FFF282A-2C20-4B16-8478-BAD3A2C333FF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3FFF282A-2C20-4B16-8478-BAD3A2C333FF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GT8X9</PKey><PID>00359-029-7031935-85483</PID><PIDType>5</PIDType><SID>S-1-5-21-2527269737-3690377453-192863616</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080821000000.000000+000</Date></BIOS><HWID>A6E73207018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>13C1FB067C86C2</Val><Hash>enKAkZHwefbkVs5dWPcdY5CZh2A=</Hash><Pid>89409-865-2716865-65696</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-029-703193-01-2057-7601.0000-3482011
Installation ID: 016290187142796740805043330232011153168675580343435311
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: GT8X9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 16/12/2012 23:17:41

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:15:2012 12:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GGeyjYOQgMay9ocznAeA2zfnb5MWA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            MEDION        MEDIONAG
  FACP            MEDION        MEDIONAG
  HPET            MEDION        MEDIONAG
  MCFG            MEDION        MEDIONAG
  SLIC            MEDION        MEDIONAG
  SSDT            PmRef        CpuPm
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
No change :(
Usually, if that fails, then the solution is as follows.

Please run the following commands in an Elevated Command Prompt
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC
once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
Note that this will delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi again Noel, here's the report following the above in the elevated prompt:
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TBM4X-GXTGC-GT8X9
Windows Product Key Hash: JCkgn/yX0uIXVvNpetump5h4B8c=
Windows Product ID: 00359-029-7031935-85483
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {A7CCD18F-541D-4510-8020-61903DCBBA83}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A7CCD18F-541D-4510-8020-61903DCBBA83}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GT8X9</PKey><PID>00359-029-7031935-85483</PID><PIDType>5</PIDType><SID>S-1-5-21-2527269737-3690377453-192863616</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080821000000.000000+000</Date></BIOS><HWID>A6E73207018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>13C1FB067C86C2</Val><Hash>enKAkZHwefbkVs5dWPcdY5CZh2A=</Hash><Pid>89409-865-2716865-65696</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-029-703193-01-2057-7601.0000-3482011
Installation ID: 016290187142796740805043330232011153168675580343435311
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: GT8X9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 18/12/2012 14:37:59

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:15:2012 12:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GGeyjYOQgMay9ocznAeA2zfnb5MWA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            MEDION        MEDIONAG
  FACP            MEDION        MEDIONAG
  HPET            MEDION        MEDIONAG
  MCFG            MEDION        MEDIONAG
  SLIC            MEDION        MEDIONAG
  SSDT            PmRef        CpuPm
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Just a thought. You state that you've replaced the HDD, after which you got the not genuine and error messages. If I recall correctly, and I'm sure that Noel will put the record straight, activation involves hashing the product key together with information from various devices in your system, particularly the motherboard. One of these pieces of information could well be the serial number of the HDD. Since you've changed this, the serial number will obviously not match that of the original, and it could lead to the problems you are having.

Try the following (this will remove your product key, deactivate Windows and hopefully break the association between it and your old HDD and then rebuild it with the new one): http://www.sevenforums.com/tutorials/165472-product-key-number-uninstall-deactivate-windows.html and then http://www.sevenforums.com/tutorials/3408-activate-windows-7-online.html (although you might need to resort to http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html (if this doesn't succeed, try again but wait until an operator answers)).

If you wish to wait until Noel gets back to you, then by all means do.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Should I post it on this thread Noel?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
Yes, because that way it keeps everything that you've tried and everything that we've suggested together.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
[FONT=&quot]Thanks for all of this guys.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]OK, following the Windows Update Posting Instructions, firstly when trying to run SURT I got the Error message 'Installer encountered an error 0xc800247'.[/FONT]
[FONT=&quot]I've run the SFC scan and the log is attached[/FONT]
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
The CBS.log is fine.
The 0xc8000247 error means that there is a problem with one of the services - probably the TrustedInstaller service, I think.

Please open an Elevated Command Prompt, and run the following commands.

NET START TRUSTEDINSTALLER
SC QUERYEX TRUSTEDINSTALLER

Please also download and run the FarBar Service Scanner....

Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Run it, and tick all the options, then click on the Scan button - copy and paste the report to your response.

 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
FarBar Service Scanner report:

Code: 
Farbar Service Scanner Version: 10-12-2012
Ran by Barry (administrator) on 18-12-2012 at 17:13:24
Running from "C:\Users\Barry\Downloads"
Windows 7 Home Premium  (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy: 
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy: 
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2011-08-10 01:04] - [2011-06-21 05:39] - 1286016 ____A (Microsoft Corporation) C2DAAEB48F3A47C410B041A0D2382EE1

C:\Windows\system32\dnsrslvr.dll
[2011-04-14 20:01] - [2011-03-03 05:29] - 0132608 ____A (Microsoft Corporation) B15BE77A2BACF9C3177D27518AFE26A9

C:\Windows\system32\mpssvc.dll
[2009-07-13 23:53] - [2009-07-14 01:15] - 0565760 ____A (Microsoft Corporation) 5CD996CECF45CBC3E8D109C86B82D69E

C:\Windows\system32\bfe.dll
[2009-07-13 23:54] - [2009-07-14 01:14] - 0493568 ____A (Microsoft Corporation) 85AC71C045CEB054ED48A7841AAE0C11

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll
[2009-07-13 23:23] - [2009-07-14 01:16] - 0125952 ____A (Microsoft Corporation) 5FD90ABDBFAEE85986802622CBB03446

C:\Windows\system32\vssvc.exe
[2009-07-13 23:24] - [2009-07-14 01:14] - 1025536 ____A (Microsoft Corporation) 7EA2BCD94D9CFAF4C556F5CC94532A6C

C:\Windows\system32\wscsvc.dll
[2011-02-09 12:25] - [2010-12-21 05:38] - 0073728 ____A (Microsoft Corporation) A661A76333057B383A06E65F0073222F

C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll
[2009-07-14 00:15] - [2009-07-14 01:16] - 1912832 ____A (Microsoft Corporation) A33408CC036F9C08142B11BE5E93F0A1

C:\Windows\system32\qmgr.dll
[2009-07-13 23:30] - [2009-07-14 01:16] - 0589312 ____A (Microsoft Corporation) 53F476476F55A27F580661BDE09C4EC4

C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll
[2009-07-13 23:54] - [2009-07-14 01:15] - 0497152 ____A (Microsoft Corporation) 477397B432A256A50EE7E4339EB9EA14

C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
...and the results of the commands??
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Sorry Noel:-

C:\Windows\System32>
C:\Windows\System32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


C:\Windows\System32>SC QUERYEX TRUSTEDINSTALLER

SERVICE_NAME: TRUSTEDINSTALLER
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 3224
FLAGS :

C:\Windows\System32>
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
That's all normal.
Please open an Elevated Command Prompt, and run the following commands.... (I only need to know the number of files and folders found for each command, in the summary after running)


DIR C:\Windows /AR /S
DIR C:\Windows\System32 /AR /S
DIR C:\Windows\System32 /AH /S
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
DIR C:\Windows /AR /S:
[FONT=&quot]Total Files Listed:[/FONT]
[FONT=&quot] 2261 File(s) 4,544,717,215 bytes[/FONT]
[FONT=&quot] 174 Dir(s) 475,273,420,800 bytes free[/FONT]
[FONT=&quot]
[/FONT]
DIR C:\Windows\System32 /AR /S:
[FONT=&quot]Total Files Listed:[/FONT]
[FONT=&quot] 66 File(s) 43515784bytes[/FONT]
[FONT=&quot] 174 Dir(s) 475,275,943,936 bytes free[/FONT]


DIR C:\Windows\System32 /AH /S:
[FONT=&quot]Total Files Listed:[/FONT]
[FONT=&quot] 338 File(s) 238,541,625 bytes[/FONT]
[FONT=&quot] 40 Dir(s) 475,273,785,344 bytes free[/FONT]
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
There is something rather odd about the number of directories tagged as Read-Only in the System32 structure.

Please run the following command, and post the DIRS.log file that will appear on your desktop

DIR C:\Windows\System32 /AR /S >%userprofile%\desktop\DIRS.log
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here's the DIRS.log file:

Code: 
 Volume in drive C is BOOT
 Volume Serial Number is 70C0-1102

 Directory of C:\Windows\System32

27/09/2011  16:19                 8 275A8D252F.sys
27/11/2009  12:51                 8 924B3D9395.sys
22/02/2005  16:55            81,920 aac_parser.ax
01/11/2006  15:20           509,084 acfpdf.dll
01/11/2006  15:20           334,640 acfpdf.drv
01/11/2006  14:03               109 acfpdf.txt
01/11/2006  15:20           403,277 acfpdfu.dll
01/11/2006  15:20           499,712 acfpdfuamd64.dll
01/11/2006  15:20           244,543 acfpdfui.dll
01/11/2006  14:03         1,092,096 acfpdfuia64.dll
01/11/2006  15:20           199,168 acfpdfuiamd64.dll
01/11/2006  14:03           345,088 acfpdfuiia64.dll
19/08/2009  22:50            22,872 AdobePDFUI.dll
01/11/2006  15:20             1,100 amyuni.inf
01/11/2006  15:20             9,095 atpdf251.cat
01/11/2006  15:20         1,966,080 cdintf.dll
01/11/2006  15:20         1,966,080 cdintf251.dll
16/08/2006  14:53           175,104 CoreAAC.ax
17/01/2005  23:26           179,200 DiracSplitter.ax
05/06/2007  00:30            41,296 hlp95en.dll
01/11/2006  14:50           126,976 PDFInstall.exe
31/10/2008  10:51         1,314,816 PVSonyDll.dll
28/12/2010  18:43            14,051 RaCoInst.dat
12/02/2005  23:00           186,880 RLOgg.ax
12/02/2005  23:00            51,712 RLSpeexDec.ax
12/02/2005  23:00            67,584 RLTheoraDec.ax
05/02/2005  23:00            92,672 RLVorbisDec.ax
              27 File(s)      9,925,171 bytes

 Directory of C:\Windows\System32\config\systemprofile

28/11/2010  11:17    <DIR>          Contacts
13/12/2011  15:24    <DIR>          Desktop
28/11/2010  11:17    <DIR>          Links
28/11/2010  11:17    <DIR>          Saved Games
28/11/2010  11:17    <DIR>          Searches
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\AppData\Local\Google\Custom Buttons

17/10/2011  17:33             1,946 toolbar.google.com_MXE8GT6B9RBHXCGLZ06L.xml
               1 File(s)          1,946 bytes

 Directory of C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows

13/12/2011  15:24    <DIR>          Start Menu
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu

13/12/2011  15:24    <DIR>          .
13/12/2011  15:24    <DIR>          ..
13/12/2011  15:24    <DIR>          Programs
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

13/12/2011  15:24    <DIR>          .
13/12/2011  15:24    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\Contacts

28/11/2010  11:17    <DIR>          .
28/11/2010  11:17    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\Desktop

13/12/2011  15:24    <DIR>          .
13/12/2011  15:24    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\Links

28/11/2010  11:17    <DIR>          .
28/11/2010  11:17    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\Saved Games

28/11/2010  11:17    <DIR>          .
28/11/2010  11:17    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\config\systemprofile\Searches

28/11/2010  11:17    <DIR>          .
28/11/2010  11:17    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\System32\drivers

07/11/2007  14:18             7,936 inidvd.sys
               1 File(s)          7,936 bytes

 Directory of C:\Windows\System32\Macromed\Flash

15/12/2012  12:10        14,460,856 Flash32_11_5_502_135.ocx
               1 File(s)     14,460,856 bytes

 Directory of C:\Windows\System32\oobe

14/07/2009  09:26            84,480 drvmgrtn.dll
14/07/2009  09:26            10,883 envmig.xml
14/07/2009  09:26           146,432 hwcompat.dll
14/07/2009  09:26           101,888 migisol.dll
14/07/2009  09:26            36,864 migtestplugin.dll
14/07/2009  09:26           587,704 oscomps.xml
14/07/2009  09:26            21,026 osfilter.inf
14/07/2009  09:26             1,824 sfcn.dat
14/07/2009  09:26             1,644 sflcid.dat
14/07/2009  09:26         3,225,610 sflistlh.dat
14/07/2009  09:26         2,119,152 sflistw7.dat
14/07/2009  09:26         1,445,052 sflistxp.dat
14/07/2009  09:26            10,457 sfpat.inf
14/07/2009  09:26             9,665 sfpatlh.inf
14/07/2009  09:26               462 sfpatpg.inf
14/07/2009  09:26             3,371 sfpatw7.inf
14/07/2009  09:26             4,386 sfpatxp.inf
14/07/2009  09:26           164,352 upgcmi2migxml.dll
14/07/2009  09:26         5,815,808 upgcore.dll
14/07/2009  09:26           329,216 upgcsiagent.dll
14/07/2009  09:26           689,664 upgdriver.dll
14/07/2009  09:26           258,560 upghost.exe
14/07/2009  09:26           111,616 upgmxeagent.dll
14/07/2009  09:26         2,820,096 upgradeagent.dll
14/07/2009  09:26            59,673 upgradeagent.xml
14/07/2009  09:26           167,756 upgrade_bulk.xml
14/07/2009  09:26            36,864 upgres.dll
14/07/2009  09:26           189,952 wdscore.dll
              28 File(s)     18,454,457 bytes

 Directory of C:\Windows\System32\oobe\en-US

14/07/2009  09:26             6,656 upgdriver.dll.mui
14/07/2009  09:26             9,216 upgres.dll.mui
               2 File(s)         15,872 bytes

 Directory of C:\Windows\System32\restore

01/11/2009  23:02                76 MachineGuid.txt
               1 File(s)             76 bytes

 Directory of C:\Windows\System32\spool\drivers\color

02/04/2008  20:28               749 HP_w2228h.icm
03/04/2008  20:18               789 HP_w2448h.icm
               2 File(s)          1,538 bytes

 Directory of C:\Windows\System32\spool\drivers\w32x86

01/11/2006  14:03               109 acfpdf.txt
01/11/2006  15:20           403,277 acpdf251.dll
01/11/2006  15:20           244,543 pdfui251.dll
               3 File(s)        647,929 bytes

     Total Files Listed:
              66 File(s)     43,515,781 bytes
              21 Dir(s)  475,271,979,008 bytes free
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2500k Quad @ 3.3GHz
Motherboard
ASUSTeK P8Z68-V LE (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 666.7MHz (5-5-5-15)
Graphics Card(s)
PL2773HDs on AMD Radeon HD 6600 Series
Monitor(s) Displays
Llyama PL2773HDS
Screen Resolution
1920x1080 pixels
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
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