Windows not loading and hdd. Light is always on

[arvind88]

Hello,
I am using dell insipiron n5010. Windows was slow for thrower couple of days and today it's not even loading the desktop and the startup to the welcome page is dead slow. The hdd light is always on display. Please help me

 

[carwiz]

Are you able to get to the desktop?

If so, start Resource Monitor and click on various tabs (CPU, Memory, Disk) and see if you can determine what's hogging the machine.

To start Resource Monitor
Click Start, click in the Start Search box, type resmon.exe, and then press ENTER.

Or, follow the directions at the top of this page for uploading dump files and we can take a look at the logs.
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[arvind88]

Thank you for the reply. The performance monitor shows the CPU usage as minimum and yet the light still glows

 

[karlsnooks]

If you boot into SafeMode, is the problem still there?

BOOT TO SAFE MODE​

Ø Power down your computer.
Ø Power up your computer.
Ø IMMEDIATELY—Start tapping the SPACEBAR
Ø When the Windows Boot Manager screen appears,
Press the F8 key
Ø The Advanced Boot Options screen will appear.
Ø Using the down arrow key, highlight Safe Mode
Ø Press the ENTER key.

In shorthand,
PowerUp | Spacebar until Windows Boot Manager
| F8 | Safe Mode | ENTER

 

[arvind88]

Yes the problem is still there

 

[karlsnooks]

Did you try following the procedure given by CarWiz?

The answers to CarWiz's post are ?

 

[arvind88]

I can't get to the desktop. Now what do I do?

 

[arvind88]

It gets stuck at the welcome page

 

[karlsnooks]

Well Arvin then read and carry out following. Despite the title, the tutorial covers all cases:

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164