Windows search service will not start Win7x64

[Mister Fox]

I am running Windows 7 home premium 64-bit, and the Windows Search Service in services.msc will not start.

I had to stop the service to fix a problem and I am unable to start it again. When I try to start it I get this error:

Windows could not start the windows search service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147221164

I have restarted my computer several times, but nothing has changed.

 

[DavidE]

For more information, review the System Event Log.

Did you look in the Event Log to see if there is more info available for the error?

I had to stop the service to fix a problem

What problem did you have, and how did you fix it?

For starters, you can run a System File Check to see if that helps:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Layback Bear]

I'm wondering what problem you had that made you turn off Windows Search.
This below will help and is a starting place.

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[Mister Fox]

To answer both of your original questions, I stopped the windows search service to fix a configuration problem with Microsoft Office 2013. I have since uninstalled office 2013 and currently use office 2010.

I ran SFC and it told me that it found corrupted files but was unable to fix them. It logged everything in cbs.log

 

[Layback Bear]

Did you run sfc /scannow at least 3 time booting after each one.

Having your system specs helps us help you.
Look in the lower left corner of this post and tick on
My System Specs and you will see what I mean.
It will follow your every post.

 

[Mister Fox]

I have just updated my system information page using the tool you linked to.

 

[VistaKing]

MisterFox

Run Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

   Note

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[Mister Fox]

VistaKing, here are the recovery scan tool logs

 

[VistaKing]

Open Notepad . Paste the highlighted text below into notepad


start
HKCU\...\Run: [Xvid] - C:\Program Files (x86)\Xvid\CheckUpdate.exe [8192 2011-01-17] ()
HKCU\...\Run: [] - C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [x]
HKCU\...\Run: [SpeedBitVideoAccelerator] - "C:\Program Files (x86)\SpeedBit Video Accelerator\VideoAccelerator.exe" /startup [x]
HKCU\...\Run: [AdobeBridge] - [x]
HKCU\...\Run: [Video Library] - C:\Windows\system32\rundll32.exe C:\Users\Anthony\AppData\Local\Temp\Rpcqt.dll,Sets [x] <===== ATTENTION
HKCU\...\Run: [Google Update] - "C:\Users\Anthony\AppData\Local\Google\Update\GoogleUpdate.exe" /c [x]
HKCU\...\Winlogon: [Shell] expstart.exe <==== ATTENTION
MountPoints2: {69897087-0dc1-11e2-a686-902b3419e43f} - E:\Install.exe
MountPoints2: {afa3848c-1e03-11e2-b104-005056c00008} - D:\autorun.exe
HKLM-x32\...\Run: [delvars] - C:\Program Files (x86)\Visual Batch\delallvars.exe [x]
HKLM-x32\...\Run: [Verbose] - "C:\Program Files (x86)\NCH Software\Verbose\verbose.exe" -logon [x]
HKLM-x32\...\Run: [KiesTrayAgent] - C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [x]
HKU\Default\...\RunOnce: [mctadmin] - C:\Windows\System32\mctadmin.exe [97280 2009-07-13]
HKU\Default User\...\RunOnce: [mctadmin] - C:\Windows\System32\mctadmin.exe [97280 2009-07-13]
Winsock: Catalog9 11 %windir%\system32\vsocklib.dll File Not found ()
Winsock: Catalog9 12 %windir%\system32\vsocklib.dll File Not found ()
Winsock: Catalog9-x64 11 %windir%\system32\vsocklib.dll File Not found ()
Winsock: Catalog9-x64 12 %windir%\system32\vsocklib.dll File Not found ()
C:\bec7f7272aaccf6982389a5d2a3896
C:\Windows\Tasks\SA.DAT
C:\Windows\%ProgramFiles%
end


Click on File ===> Save As

File Name : Fixlist.txt
Save as type : All Files
Location : Desktop

Open FRST64.exe and click on the [FIX] button once done it will create a new log called Fixlog.txt upload the Fixlog with your reply

Run the next two programs

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click on Delete and confirm the prompt.

:ar: Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

 

[VistaKing]

Please download MGAdiag

Download Link ===> MGADiag

and save it to your desktop.

:ar: Double click

icon on your desktop.

:ar: Click on the

button

:ar: Click on the

button

:ar: Paste the log inside the box . Highlight all of the text then code wrap by pressing on the # icon on the top .

 

[Mister Fox]

Here are the requested log files and validation info:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D3X74-WXJ4G-YBFMM
Windows Product Key Hash: yENUAzzt2OranJVeGcJusUv7OZE=
Windows Product ID: 00359-OEM-9815372-22773
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {835326B1-C214-421B-8E64-1E18C88DF0D8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{835326B1-C214-421B-8E64-1E18C88DF0D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YBFMM</PKey><PID>00359-OEM-9815372-22773</PID><PIDType>8</PIDType><SID>S-1-5-21-1790861336-444240301-1012871179</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20120329000000.000000+000</Date></BIOS><HWID>EABF3007018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-153-722773-02-1033-7600.0000-2202012
Installation ID: 007573506570059972840980558185023226302181841816127181
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YBFMM
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/12/2013 7:22:01 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:11:2013 12:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAADAAAAAAABAAEAHKJoI8aHVPIQM9zf3BUiwe4hzppYGy/iAtA=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			GBT   		GBTUACPI
  FACP			GBT   		GBTUACPI
  HPET			GBT   		GBTUACPI
  MCFG			GBT   		GBTUACPI
  SSDT			PTLTD 		POWERNOW
  MSDM			GBT   		GBTUACPI
  MATS			GBT   		
  TAMG			GBT   		GBT   B0
  MATS			GBT

 

[VistaKing]

Farbar Service Scanner

Click here :ar: Farbar Service Scanner to DOWNLOAD

Place file onto your desktop

Place a check mark next to the following options

• Internet Services
• Windows Firewall
• System Restore
• Security Center
• Windows Update
• Windows Defender
• Other Services

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

RogueKiller for 32bit <==== Download Link

RogueKiller for 64bit <==== Download Link

:ar: Click on one of the links above that goes with your Windows 7 bit versions

:ar: Save to the Desktop.

:ar: Close all windows and browsers

:ar: Right click on

and choose

:ar: Press: SCAN

:ar: provide the RKreport.txt (Mode: Scan) in your reply.

 

[Mister Fox]

Ok, here's those files.

 

[VistaKing]

The FSS.txt report looks good

Rerun RogueKiller and click on Delete

 

[Mister Fox]

I reran Roguekiller and hit Delete.

I will shut down my computer tonight (about 2 hours from now) and try starting the search service in the morning. Is there anything else that you wanted me to do first?

 

[VistaKing]

Upload the RK report after you ran the Delete

 

[Mister Fox]

Here's the new RK scan log

 

[VistaKing]

Click on the DNS tab and click on the Fix DNS button

 

[Mister Fox]

Here's the log created after fixing DNS

 

[VistaKing]

See if you could start the Windows Search Services