Solved Windows Update dos'n work, Warning: Updateservice not running

LeisureSuitLarry

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Windows 7 SP1 64bit.

On Windows Update appears the Message 'Windows Update Service not running"

Checking Services: Windows Updateservice is running

What can I do?
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Selfmade
OS
Windows 7 Professional 64 Bit
CPU
Intel Core i5-4590 @ 3.30GHz
Motherboard
Asus
Memory
16 GB
Graphics Card(s)
NVIDEIA GeForce GTX750 Ti 2GB
Monitor(s) Displays
Samsung SyncMaster B2240
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1680 x1050
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1x 512 MB SSD Crucial CT512MX100
2x 1 TB Western Digital
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Logitech G15
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Logitech
Internet Speed
16 MB
Antivirus
F-Secure Internet Security
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Firefox

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
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Segate 3Tb USB 3.0 Ext. Backup HDD
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I've read this Thread allready.
I get no Errornumbers.


First Window "Windows Update" ... Translated:
Windows Update is currently unable to check for updates because the service is not running. You may need to restart the computer
I restarted the Laptop several times


Second Window "Eigenschaften von Windows Update" .. Translated:
Startup Type: Automatic (Delayed Start)
The Service is running


Installing KB2670838 didn't help


BTW
The Laptop run perfect in June. The Problem raist after two Month
 

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Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Selfmade
OS
Windows 7 Professional 64 Bit
CPU
Intel Core i5-4590 @ 3.30GHz
Motherboard
Asus
Memory
16 GB
Graphics Card(s)
NVIDEIA GeForce GTX750 Ti 2GB
Monitor(s) Displays
Samsung SyncMaster B2240
Screen Resolution
1680 x1050
Hard Drives
1x 512 MB SSD Crucial CT512MX100
2x 1 TB Western Digital
Keyboard
Logitech G15
Mouse
Logitech
Internet Speed
16 MB
Antivirus
F-Secure Internet Security
Browser
Firefox
If you follow the posting instructions we can help you.
We can't determine the most likely cause if you don't.
If you have a restore point prior to your issue you may try that as a resolution.
Nic
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
Sorry, but there is no restore point availabel.
I will try a Restore form a later Backup
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Selfmade
OS
Windows 7 Professional 64 Bit
CPU
Intel Core i5-4590 @ 3.30GHz
Motherboard
Asus
Memory
16 GB
Graphics Card(s)
NVIDEIA GeForce GTX750 Ti 2GB
Monitor(s) Displays
Samsung SyncMaster B2240
Screen Resolution
1680 x1050
Hard Drives
1x 512 MB SSD Crucial CT512MX100
2x 1 TB Western Digital
Keyboard
Logitech G15
Mouse
Logitech
Internet Speed
16 MB
Antivirus
F-Secure Internet Security
Browser
Firefox
Try this repair to see if it fixes your problem.

"Windows update cannot currently check for updates, because the service is not running, You may need to restart your computer".

The above is exactly the message you get when the AuthCab has expired. Doing the following seems to fix it:

This was a problem that occurred in December 2017, so do you keep your computer updated with Windows Updates?. If you do, then open Windows Update & check Update History & see when the last successful update was installed. Then carefully follow the instructions below.

The date on the computer has to be reset & to do that follow this:

To reset the date on the computer Right Click on the Clock at bottom RH corner of the screen, select Change Date & Time Settings, when that opens click on the Internet Time tab, Then select Change Settings, then untick Synchronise with Internet Time Server, be sure to tick OK, then select the Date & Time tab, Then select Change Date & Time & set the date back to 3 Dec, 2017. This date may depend on when the last Update was installed as I mentioned above. If your last update was later than Dec 3, make the date settings 2 days before the last update.

Then reboot the computer & then run Check for Updates in Windows Update, it should update to the 3 Dec. In some cases you may need to try an earlier date if the 3rd doesn't work. If your date is later then it should update to that date.

Then reboot, reset Internet time Synch, change computer date to today's date, re run Check for Updates in Windows Update & it should check for Updates & came back with Windows is up to date, with the latest updates installed.

This method should retain all your Update History as well.

The reason for this procedure, is that Windows accesses an AuthCab during the start-up procedure that Authorises access to the Windows Update download site. This authorisation expired on 3 Dec for a lot of users & access get blocked to the Windows Update site.

By running the repair I listed above, resetting the computer date & rebooting provides access to Update site at which MS have now reset the expiry of that AuthCab which gets installed on your computer, so it can now download & install Updates. Of course it is then necessary to reset the date on the computer & re run Check for Updates to bring it completely up to date.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Sorry,
I did as you wrote, but it does't help.
It's a problem with Windows.
Today I get a new WiFi-Stick (The old is gone) and make a restore from April.
Important Data is allready saved.


Greetings to Queensland. I have been there 1983 - near Atherton Tablelands
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Selfmade
OS
Windows 7 Professional 64 Bit
CPU
Intel Core i5-4590 @ 3.30GHz
Motherboard
Asus
Memory
16 GB
Graphics Card(s)
NVIDEIA GeForce GTX750 Ti 2GB
Monitor(s) Displays
Samsung SyncMaster B2240
Screen Resolution
1680 x1050
Hard Drives
1x 512 MB SSD Crucial CT512MX100
2x 1 TB Western Digital
Keyboard
Logitech G15
Mouse
Logitech
Internet Speed
16 MB
Antivirus
F-Secure Internet Security
Browser
Firefox
Thanks for the greetings, I live further south near Bundaberg.

The problem you are receiving is caused by the AuthCab update. The AuthCab is installed with Windows & it is referenced every time Windows starts & if it's update has not been installed, Windows will not update & you get that message. So restoring Windows from an existing back up will very likely have the same problem.

Back in Dec 2017, MS failed to update some AuthCab files for some reason. Not all computers were affected as different AuthCab update dates are used.

What was the last Update date listed in your Windows Update History?. Are you sure you followed my directions exactly as I experienced the update problem in Dec 2017 & that's the method I used, as did a lot of others & it fixed the problem straight away.

Also how often do you install Windows updates?.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
It works.
I changed the Date of the Laptop to June 2017, madea reboot



:party::party::party::party::party: Windows Update works. Because I installed the Updates manually, there were no no new Updates.


Many Thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Selfmade
OS
Windows 7 Professional 64 Bit
CPU
Intel Core i5-4590 @ 3.30GHz
Motherboard
Asus
Memory
16 GB
Graphics Card(s)
NVIDEIA GeForce GTX750 Ti 2GB
Monitor(s) Displays
Samsung SyncMaster B2240
Screen Resolution
1680 x1050
Hard Drives
1x 512 MB SSD Crucial CT512MX100
2x 1 TB Western Digital
Keyboard
Logitech G15
Mouse
Logitech
Internet Speed
16 MB
Antivirus
F-Secure Internet Security
Browser
Firefox
You are welcome & very glad to hear it's now working.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
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