esmarshall
New member
G'day people!
Like many others here, I've experienced the situation where Windows Update point-blank refuses to update, and returns the generic 0x8007370B error code.
Microsoft's help relating to this code is woeful to say the least; thankfully a bit of "Google-fu" has led me here.
I've run (and re-run) the SURT and the various Windows Update FixIt and Hotfix tools from Microsoft, with no success.
I've even tried their method to reset the the Windows Update sub-system to no avail.
From following the diagnostic instructions posted in other threads, it has become apparent that I too have been the victim of bit-flip errors, as evidenced in the CheckSUR.log file included below.
From what I've discovered, this appears to be a fairly common occurrence, yet Microsoft doesn't appear to have a simple method to reset this component store or otherwise rebuild from scratch.
So, where do we go from here?
Like many others here, I've experienced the situation where Windows Update point-blank refuses to update, and returns the generic 0x8007370B error code.
Microsoft's help relating to this code is woeful to say the least; thankfully a bit of "Google-fu" has led me here.
I've run (and re-run) the SURT and the various Windows Update FixIt and Hotfix tools from Microsoft, with no success.
I've even tried their method to reset the the Windows Update sub-system to no avail.
From following the diagnostic instructions posted in other threads, it has become apparent that I too have been the victim of bit-flip errors, as evidenced in the CheckSUR.log file included below.
Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-14 22:54
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\b726b3c457095a81f39721918f12434b4a7baa7ca3a51bd8d922d9e665710c18.cat ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_eb09bf772e4bea12
(w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\2fdad4149b29c19c6a6befef047a8aac9ee1b8e3414635428ffe84287c56ec7b.cat 85d0df1e9e1..215dc89fcf3_31bf3856ad364e35_6.1.7600.21149_727d6188bbdd62de
(w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb
(f) CSI Payload File Missing 0x00000000 l2057.ngr amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da
(f) CSI Payload File Missing 0x00000000 l2057.dlm amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da
(f) CSI Payload File Missing 0x00000000 L2057.ini amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da
(f) CSI Payload File Missing 0x00000000 l2057.mllr amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da
(f) CSI Corrupt Component Keyform 0x00000000 identity amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364d35_9.4.9112.20541_none_13e63b53337006b3 identity and keyform do not match and neither is right.
(f) CSI Corrupt Identity 0xC0150017 Microsofu-Windows-Intern`tional-CodePage,20269, Culture=neutral,!Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchiuecture=y86, verrionScopd=NonSxS x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8 Bad identity
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8
(f) CSI Corrupt Component Keyform 0x00000000 identity amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16456_none_63b37f0517a9980f identity and keyform do not match; keyform is wrong.
(f) CSI Corrupt Identity 0xC0150017 Microsofu-Windowr-Intern`tional-CodePage,20261, Bulture=oeutral, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcesrorArchitecture=y86, verrionScopd=NonSxS x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740 Bad identity
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740
Summary:
Seconds executed: 1833
Found 10 errors
CSI Manifest Missing Total count: 2
CSI Catalog Expired Total count: 3
CSI Corrupt Component Keyform Total count: 2
CSI Corrupt Identity Total count: 2
CSI Payload File Missing Total count: 4
CBS Catalog Expired Total count: 4
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest
winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest
So, where do we go from here?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- Win7 Ultimate x86_64 (Version 6.1.7601 Service Pack 1 Build 7601)
- CPU
- Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3601 Mhz
- Motherboard
- Gigabyte Z68XP-UD4
- Memory
- 16GB
- Graphics Card(s)
- NVIDIA GeForce GTX 560 Ti
- Hard Drives
- Internal
C: 465GB (37GB free)
D: 2.72TB (93GB free)
External
G: 931GB (12GB Free)
H: 372GB (288GB free)
I: 1.36TB (6GB free)
J: 279GB (62GB free)
L: 1.81TB (964GB free)
RAM Disk
R: 4GB
- Antivirus
- McAfee v8.8
- Browser
- Firefox v23