Windows Update error 8024402F

cypherdragon

New member
Local time
9:03 AM
Messages
2
Location
Texas
Hi All,

First post on here so please be easy on me :) I've receiving the above error when I try to retrieve updates thru Windows Update. I am able to connect to the website fine, and it will invoke the WU applet. This has been happening for about a month now, and I've been trying various things I could find (for both 7 and Vista). I have not installed the latest beta builds since I'm running this as my primary desktop OS at home (for testing, so far it's got me sold...tons better than Vista) and don't want to spend a day re-installing everything. Details of the PC:

OS: Windows 7 64-bit build 7000
CPU: AMD Athlon 64 x2 @ 2.7 GHz
RAM: 4 GB DDR 2
Chassis: Shuttle SN78SH7
Chipset: nVidia nForce 8200
Video Card: nVidia GeForce 9800 GT (PCIx)
500 GB Seagate ST3500320AS SATA drive
LG Super-Multi SATA CD/DVD burner (don't know model # off the top of my head)
WEI: 5.9 (7.9 on graphics, everything else is 5.9)
Windows is activated
Not sure if any other hardware/software is relevent...if it is please let me know. Also, this just randomly started happening, I have not been able to trace it back to any specific event/configuration change.

What I have done so far:
-Added both incoming and outgoing Windows Firewall exceptions for wuapp.exe
-Set both Windows Updates and Windows Defender services to Startup Automatic (removed delay)
-Disabled anti-virus (running AVG Free 8.0.238)
-Checked Windows CA certificates (seemed fine)
-Rebooted/shut down multiple times (this has really been the only reason I've had to reboot since getting all my 3rd party stuff installed)
-Disabled Windows Firewall and Defender

I'm at wit's end here...I've tried everything I have been able to find so far with no change. Attached is the log from windowsupdate.log that details the last attempt I've made to run WU. From my reading of the log file, it looks like a file is failing a checksum/hash test...but I can't find the referenced file anywhere on my system. Any suggestions?

Thanks in advance for any help!

--CypherDragon
 

Attachments

My Computer

Computer Manufacturer/Model Number
Shuttle SN78SH7
OS
Windows XP Pro | Windows 7 Build 7000
CPU
AMD Athlon 64 x2 @ 2.7 GHz
Motherboard
nVidia nForce 8200
Memory
4GB DDR 2
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Built-on
Monitor(s) Displays
Sceptre 19"
Screen Resolution
1280 x 1024
Hard Drives
500 GB Seagate ST3500320AS
Cooling
Active air
Keyboard
Microsoft Comfort Curve 2000
Mouse
Razer Diamondback
Internet Speed
5 Mb down / 256kb up

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Black Shadow IV
OS
Win7 x64
CPU
i5-3570K
Motherboard
Asrock Z77 Extreme4
Memory
2x4GB Rip Jaws 8-9-9-24
Graphics Card(s)
Asus R9 280X
Sound Card
X-Fi Extreme Music
Monitor(s) Displays
Dell U2412M
Screen Resolution
1920x1200
Hard Drives
Samsung Evo 250GB /
OCZ Vertex 4 128GB
PSU
Seasonic 660XP2
Case
Fractal Design R4
Cooling
Noctua NH-U12S
Ok, tried some variations of the steps for both listed MS KB articles, but still unable to run Windows Update. Now, however, I'm receiving the error 80070003 and a different log parse...log is attached.

I am able to download the wuident.cab file referenced in the log fine, but reading the text file in there doesn't give me any other ideas....
 

Attachments

My Computer

Computer Manufacturer/Model Number
Shuttle SN78SH7
OS
Windows XP Pro | Windows 7 Build 7000
CPU
AMD Athlon 64 x2 @ 2.7 GHz
Motherboard
nVidia nForce 8200
Memory
4GB DDR 2
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Built-on
Monitor(s) Displays
Sceptre 19"
Screen Resolution
1280 x 1024
Hard Drives
500 GB Seagate ST3500320AS
Cooling
Active air
Keyboard
Microsoft Comfort Curve 2000
Mouse
Razer Diamondback
Internet Speed
5 Mb down / 256kb up
different ISP's

We have 2 ISP's and if I switch the internet works just fine so must be a WAN, LAN or a FireWall problem.
bye...
 

My Computer

OS
windows 7 pro 64bits
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