Windows Update error code 80073712

[KenGuru]

When I try to seek for updates in Windows Update, I get the error code 80073712. I have tried many solutions, like the System Update Readiness Tool from the microsoft website, but nothing helped.

 

[NoelDP]

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

 

[KenGuru]

The files are attached.

 

[NoelDP]

....where??

 

[KenGuru]

To the original post.

 

[NoelDP]

Checking Packages
(f) CSI Unable to Query Store Version 0x00000002

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

 

[KenGuru]

https://www.dropbox.com/s/eu8v1l9s1yveabp/COMPONENTS.zip?dl=0

 

[NoelDP]

The COMPONENTS file is effectively empty - it should have around 30-50MB of data in it.

I'm afraid that unless you have a valid, working System Restore point, your only options are either a repair install, or a clean install.