windows update error code 80080005 windows 7 64 bit

carling43 · Feb 13, 2013

Hi Noel..

Here you go.. (I hope)

https://skydrive.live.com/redir?resid=E6D882B5467271ED!107&authkey=!ANVHh3fUxANZWjA

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6VY9H-GWPTV-PDYR6
Windows Product Key Hash: szUsRlX9Itt5oznXlgklJsFx9d0=
Windows Product ID: 00371-OEM-9045386-88471
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D5DBB619-6C80-498C-9220-84A268A052A3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D5DBB619-6C80-498C-9220-84A268A052A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PDYR6</PKey><PID>00371-OEM-9045386-88471</PID><PIDType>3</PIDType><SID>S-1-5-21-3053783715-499189888-2895902266</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402</Version><SMBIOSVersion major="2" minor="6"/><Date>20111116000000.000000+000</Date></BIOS><HWID>A9EB3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1DD2BF04CBF9730</Val><Hash>3jhKH+yC2ZryZM3BqbvbA4dygsk=</Hash><Pid>81602-920-1334334-68991</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-453-888471-02-1033-7601.0000-0782012
Installation ID: 001530251962211155462110002830052662630684137514785055
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PDYR6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/13/2013 5:54:51 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAHKIctZgSfOmsi3gZGl1c2Q6nXhzUhrzil8yAsC5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC

Here is the elevated command prompt you requested..

InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\769
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\783
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\792
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\806
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\816
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\820
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\841
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\843
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\849
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\852
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\864
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\868
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\881
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\890
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\894
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\896
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\902
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\906
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\910
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\914
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\921
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\924
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\934
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\942
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\954
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\957
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\964
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\966
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\ExecutionSequences\968
ExecutionClient REG_SZ WindowsUpdateAgent
InitiatedOffline REG_DWORD 0x0
SqmSample REG_DWORD 0x2
SqmBuildNumber REG_DWORD 0xffffffff
SqmResultAppid REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~
7.6.7600.256\Owners
WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256 REG
_DWORD 0x20070

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.
7600.256
(Default) REG_DWORD 0x700070
PendingPackageClientID REG_SZ WindowsUpdateAgent
AuxResourcesLP REG_DWORD 0x70

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~en-US~7.6.
7600.256\Owners
WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~amd64~en-US~7.6.7600.256
REG_DWORD 0x30070

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.
256
(Default) REG_DWORD 0x700070
PendingPackageClientID REG_SZ WindowsUpdateAgent
AuxComp REG_DWORD 0x70

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Ser
vicing\PackagesPending\WUClient-SelfUpdate-Aux~31bf3856ad364e35~amd64~~7.6.7600.
256\Owners
WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256 REG
_DWORD 0x30070

C:\Windows\system32>

Hi can't access the server at the moment to download the CheckSUR tool, I will do that asap and post.

Thanks Noel, I hope I did this correctly.

carling43 · Feb 13, 2013

Noel,

I keep getting this error when I try to download the CheckSUR:
502 - Web server received an invalid response while acting as a gateway or proxy server.

There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

I have cleared cache, rebooted etc without much luck. I'll try again tomorrow morning.

Cheers,

Jim

NoelDP · Feb 14, 2013

Odd - please post an MGADiag report, as it also checks for proxy servers.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

carling43 · Feb 14, 2013

Hi Noel,

Sorry to take so long getting back to you. Here is the MGADiag report. I built this computer, so I do not have the COA sticker inside the case, etc.
(the sticker is still attached to the plastic case my Windows7 dvd came in. I can see a COA barcode with numbers under it. All I can see is Windows 7 Professional Edition 64 Bit DVD SP1 OEM. Does this help at all?

Thank you.

Jim

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6VY9H-GWPTV-PDYR6
Windows Product Key Hash: szUsRlX9Itt5oznXlgklJsFx9d0=
Windows Product ID: 00371-OEM-9045386-88471
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D5DBB619-6C80-498C-9220-84A268A052A3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D5DBB619-6C80-498C-9220-84A268A052A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PDYR6</PKey><PID>00371-OEM-9045386-88471</PID><PIDType>3</PIDType><SID>S-1-5-21-3053783715-499189888-2895902266</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402</Version><SMBIOSVersion major="2" minor="6"/><Date>20111116000000.000000+000</Date></BIOS><HWID>A9EB3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1DD2BF04CBF9730</Val><Hash>3jhKH+yC2ZryZM3BqbvbA4dygsk=</Hash><Pid>81602-920-1334334-68991</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-453-888471-02-1033-7601.0000-0782012
Installation ID: 001530251962211155462110002830052662630684137514785055
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PDYR6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/14/2013 8:30:50 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAHKIctZgSfOmsi3gZGl1c2Q6nXhzUhrzil8yAsC5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC

NoelDP · Feb 16, 2013

There's no obvious problems (or proxy) showing in the report.
I'll get back to you again later (playing catch-up again!)

carling43 · Feb 16, 2013

lol, thanks Noel... no worries, take your time!

Greatly appreciate it

NoelDP · Feb 17, 2013

Obviously, the problem update is the Windows Update Self-Update, which is partially installed, and refusing to install further.

The SFC scan shows the following errors....

Code:

 Line 63985: 2013-02-13 17:22:31, Info                  CSI    00000539 [SR] Repairing 6 components
 Line 63986: 2013-02-13 17:22:31, Info                  CSI    0000053a [SR] Beginning Verify and Repair transaction
 Line 63987: 2013-02-13 17:22:31, Info                  CSI    0000053b [SR] Cannot repair member file [l:22{11}]"C_20297.NLS" of Microsoft-Windows-International-CodePage-20297, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63988: 2013-02-13 17:22:31, Info                  CSI    0000053c [SR] Cannot repair member file [l:22{11}]"C_28595.NLS" of Microsoft-Windows-International-CodePage-28595, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63989: 2013-02-13 17:22:31, Info                  CSI    0000053d [SR] Cannot repair member file [l:22{11}]"C_28596.NLS" of Microsoft-Windows-International-CodePage-28596, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63990: 2013-02-13 17:22:31, Info                  CSI    0000053e [SR] Cannot repair member file [l:22{11}]"C_28597.NLS" of Microsoft-Windows-International-CodePage-28597, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63991: 2013-02-13 17:22:31, Info                  CSI    0000053f [SR] Cannot repair member file [l:18{9}]"mlang.dll" of Microsoft-Windows-mlang, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63992: 2013-02-13 17:22:31, Info                  CSI    00000540 [SR] Cannot repair member file [l:14{7}]"els.dll" of Microsoft-Windows-EventViewer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I'll post back in a bit with a fix for these, and we'll see what effect that has on other things.

NoelDP · Feb 17, 2013

I've uploaded a file - crlab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print theseinstructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\crlab
hit the enter key - if you get a 'NotFound' error try
DIR D:\crlab
or
DIR E:\crlab

The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...

XCOPY <drive>:\crlab<drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)andwhen the prompt returns, type
EXIT
and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in anElevated Command Prompt
then reboot and attach the new CBS.log file to your reply.

carling43 · Feb 17, 2013

Hi Noel,

I've attached the CBS log file as requested. I wanted to let you know that the first go round with SFC /SCANNOW, stopped at approximately 73%. The second time around a 'system integrity check' message appeared, then BSOD. Third time around it worked. I'm not sure if this is related, however, I wanted to let you know, just in case...

Thank you again!

NoelDP · Feb 18, 2013

The summary at the end of the scan reads...

Code:

 Line 63793: 2013-02-17 10:16:13, Info                  CSI    00000320 [SR] Repairing 9 components
 Line 63794: 2013-02-17 10:16:13, Info                  CSI    00000321 [SR] Beginning Verify and Repair transaction
 Line 63795: 2013-02-17 10:16:13, Info                  CSI    00000322 [SR] Cannot repair member file [l:22{11}]"C_20297.NLS" of Microsoft-Windows-International-CodePage-20297, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63796: 2013-02-17 10:16:13, Info                  CSI    00000323 [SR] Cannot repair member file [l:22{11}]"C_28595.NLS" of Microsoft-Windows-International-CodePage-28595, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63797: 2013-02-17 10:16:13, Info                  CSI    00000324 [SR] Cannot repair member file [l:22{11}]"C_28596.NLS" of Microsoft-Windows-International-CodePage-28596, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63798: 2013-02-17 10:16:13, Info                  CSI    00000325 [SR] Cannot repair member file [l:22{11}]"C_28597.NLS" of Microsoft-Windows-International-CodePage-28597, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63799: 2013-02-17 10:16:13, Info                  CSI    00000326 [SR] Cannot repair member file [l:18{9}]"mlang.dll" of Microsoft-Windows-mlang, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 63802: 2013-02-17 10:16:13, Info                  CSI    00000328 [SR] Cannot repair member file [l:18{9}]"adsnt.dll" of Microsoft-Windows-Active-Directory-Services-Interface-WinNT-Provider, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 63805: 2013-02-17 10:16:13, Info                  CSI    0000032a [SR] Cannot repair member file [l:24{12}]"calc.exe.mui" of Microsoft-Windows-calc.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 63808: 2013-02-17 10:16:13, Info                  CSI    0000032c [SR] Cannot repair member file [l:32{16}]"comdlg32.dll.mui" of Microsoft-Windows-comdlg32.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"he-IL", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 63809: 2013-02-17 10:16:13, Info                  CSI    0000032d [SR] Cannot repair member file [l:14{7}]"els.dll" of Microsoft-Windows-EventViewer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

... so not only did the fix not work, further errors were found

The new errors could be because of the crash you experienced.

Usually, the reason that the fix didn't work is that you extracted the file to the wrong place, or made a mistake with the command - so we'll check that....

Please run the following commands, and post the results...

DIR C:\crlab
DIR C:\Windows\crlab /S

carling43 · Feb 18, 2013

Shoot, I thought I followed your instructions to a "T"

Here you go...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>dir c:\crlab
Volume in drive C has no label.
Volume Serial Number is 141C-91B2

Directory of c:\crlab

02/17/2013 10:04 AM <DIR> .
02/17/2013 10:04 AM <DIR> ..
02/17/2013 10:04 AM <DIR> amd64_microsoft-windows-i..onal-codepage-
20297_31bf3856ad364e35_6.1.7600.16385_none_b14ab298fde5edb1
02/17/2013 10:04 AM <DIR> amd64_microsoft-windows-i..onal-codepage-
28595_31bf3856ad364e35_6.1.7600.16385_none_b1681068fdcecd6a
02/17/2013 10:04 AM <DIR> amd64_microsoft-windows-i..onal-codepage-
28596_31bf3856ad364e35_6.1.7600.16385_none_b15d407cfdd6e95b
02/17/2013 10:04 AM <DIR> amd64_microsoft-windows-i..onal-codepage-
28597_31bf3856ad364e35_6.1.7600.16385_none_b1527090fddf054c
02/17/2013 10:04 AM <DIR> amd64_microsoft-windows-mlang_31bf3856ad3
64e35_6.1.7600.16385_none_b2d43d1ffdaf54e6
02/17/2013 10:04 AM <DIR> x86_microsoft-windows-eventviewer_31bf385
6ad364e35_6.1.7600.16385_none_6dc176bafd6e281f
0 File(s) 0 bytes
8 Dir(s) 81,850,150,912 bytes free

C:\Windows\system32>

It could not find DIR C:\Windows\crlab /S in the other directories. I'm not sure what I am doing wrong. Shall I try to download the 'crlab.zip' once again,and follow your instructions to see if I did something wrong?

NoelDP · Feb 18, 2013

It looks as if the files are in the right place to be copied, so it may be the copy command that went wrong, so please try it again - make notes of everything that appears on screen (or take a pic and attach it)
I'm reluctant to post another fix until we get this one right, as it may indicate a potential virus threat or damaged hard drive.

carling43 · Feb 18, 2013

Noel,

This is what I get now...
Did you want me to go from the 'crlab.zip' directions? (below is from the 'xcopy' commands)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>XCOPY c:\crlab c:\windows\winsxs /y /i /s /v /h
Access denied
Unable to create directory - C:\windows\winsxs
0 File(s) copied

C:\Windows\system32>

NoelDP · Feb 18, 2013

You need to run that command from Repair Environment boot - it won't work in normal Windows.
reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\crlab
hit the enter key - if you get a 'NotFound' error try
DIR D:\crlab
or
DIR E:\crlab

The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...

XCOPY <drive>:\crlab<drive>:\windows\winsxs /y /i /s /v /h

then exit, and try another SFC scan.

carling43 · Feb 18, 2013

Shooooot, sooo sorry :-((

NoelDP · Feb 18, 2013

Hmmm - here's the new list of erors....

Code:

2013-02-18 15:39:51, Info                  CSI    00000312 [SR] Repairing 7 components
2013-02-18 15:39:51, Info                  CSI    00000313 [SR] Beginning Verify and Repair transaction
2013-02-18 15:39:51, Info                  CSI    00000314 [SR] Cannot repair member file [l:22{11}]"C_20297.NLS" of Microsoft-Windows-International-CodePage-20297, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-02-18 15:39:51, Info                  CSI    00000315 [SR] Cannot repair member file [l:22{11}]"C_28595.NLS" of Microsoft-Windows-International-CodePage-28595, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-02-18 15:39:51, Info                  CSI    00000316 [SR] Cannot repair member file [l:22{11}]"C_28596.NLS" of Microsoft-Windows-International-CodePage-28596, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-02-18 15:39:51, Info                  CSI    00000317 [SR] Cannot repair member file [l:22{11}]"C_28597.NLS" of Microsoft-Windows-International-CodePage-28597, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-02-18 15:39:51, Info                  CSI    00000318 [SR] Cannot repair member file [l:18{9}]"mlang.dll" of Microsoft-Windows-mlang, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-02-18 15:39:51, Info                  CSI    00000319 Manifest hash for component [ml:280{140},l:188{94}]"x86_microsoft-windows-capi2-wintrust-reg_31bf3856ad364e35_6.1.7600.16385_none_88d2b03cf4e0c378" does not match expected value. 
 Expected:{l:32 b:e255083ec05eda83e58cea6bfa301a717cc34bfc95c7366a0f96c88e60219b51}
 Found:{l:32 b:f8325387a0db56beb9492ee68721652e179ec6f85a9ad8322729bec6f502729e}.
2013-02-18 15:39:51, Info                  CSI    0000031a Unable to load manifest for component [ml:280{140},l:188{94}]"x86_microsoft-windows-capi2-wintrust-reg_31bf3856ad364e35_6.1.7600.16385_none_88d2b03cf4e0c378"
2013-02-18 15:39:51, Info                  CSI    0000031b [SR] Cannot verify component files for Microsoft-Windows-CAPI2-wintrust-reg, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
2013-02-18 15:39:51, Info                  CSI    0000031c [SR] Cannot repair member file [l:14{7}]"els.dll" of Microsoft-Windows-EventViewer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I'll post a fix for them later (maybe tomorrow, now!)

NoelDP · Feb 18, 2013

...second thoughts - it's found yet more errors, which is very worrying, as this usually signifies either hard drive problems, or malware.

What Anti-Virus are you using? Is it up to date?

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

Post back with your results.

carling43 · Feb 18, 2013

Hi Noel,

It took forever, but, there was no malware/viruses detected. I downloaded Malwarebytes, and ran that on C drive and E drive. (C drive took about 5 tries to get through, but, it finally went completely through, and it is clean). I use Microsoft Security Essentials as my Anti Virus.(virus def version 1.143.2540.0 and spyware def version 1.143.2540.0) It is up to date (as of this post). I ran that also; it took about 4 hours to get through, and it showed everything was clean. (Microsoft Security Essentials kept closing along with my update issues at the beginning of all my original windows update problem, although it does not seem to do that as much now). Sorry to take so long to get back to you.
I should point out that the system is under a year old;( if you might think the drive is failing, I should be able to return it, however, I'm not sure how to prove it is failing at this point. )
Thanks again for all of your assistance!

Cheers,

Jim

NoelDP · Feb 19, 2013

You can use the HD manufacturer's test utility - download it from their site and create the boot media - to test the HD.
Start with the quick scan (if offered) which does a sampling test. If that fails, back up before attempting the full scan.

If it does fail that test, then that should be sufficient proof for any manufacturer - just quote the error message when you contact them.

carling43 · Feb 19, 2013

Thanks Noel,

I will find out what they have to say, and follow up.

Cheers,

Jim

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