Windows Update Fail

[Steve40th]

Here are my updates that keep failing to install Windows 7 Home premium

KB3137061 code 80070005
KB3133977 code 80070005
KB4474419 code 800F0826
KB4499164 code 800F0826
KB3139398 code 800F0826
KB3110329 code 80070005

 

[Snick]

Hi Steve40th,
Please run AutoSURTx64.exe, zip & post CBS folder that will appear on your desktop when tool completes.

 

[Steve40th]

Hi Steve40th,
Please run AutoSURTx64.exe, zip & post CBS folder that will appear on your desktop when tool completes.

Hope this works.

 

[Snick]

CheckSUR.log is clean
Lets try to get rid of the offending updates
Please download, run View attachment Uninstall Windows Updates.bat
If you receive an error, I'll provide a link to a zipped version.
We'll use FRST in a few, life gets in the way sometimes.

 

[Snick]

Download FRST64 and place it on your desktop & run FRST
Copy and paste below into searchbox
KB3137061;KB3133977;KB4474419;KB4499164;KB3139398;KB3110329
Click Search Registry
Please post SearchReg.txt that appears on your desktop

 

[Steve40th]

Text was too large so I attached it to a Word Doc.

 

[Snick]

Did you run Uninstall Windows Updates.bat?
Way too many entries in FRST and quite a few missing!

I ran the bat file and ran FRST. Here's my results:

Farbar Recovery Scan Tool (x64) Version: 27-05.2019
Ran by Snick (28-05-2019 16:59:23)
Running from C:\Users\Snick\Desktop
Boot Mode: Normal
================== Search Registry: "KB3137061;KB3133977;KB4474419;KB4499164;KB3139398;KB3110329" ===========
===================== Search result for "KB3137061" ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB3137061~31bf3856ad364e35~amd64~~6.1.1.0]
===================== Search result for "KB3133977" ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB3133977~31bf3856ad364e35~amd64~~6.1.1.2]
===================== Search result for "KB4474419" ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB4474419~31bf3856ad364e35~amd64~~6.1.1.8]
===================== Search result for "KB4499164" ==========
===================== Search result for "KB3139398" ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB3139398~31bf3856ad364e35~amd64~~6.1.1.1]
===================== Search result for "KB3110329" ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB3110329~31bf3856ad364e35~amd64~~6.1.1.1]
====== End of Search ======

Please run the Uninstall Windows Updates bat again, after reboot, run FRST again & post SearchReg.txt again. File should be much smaller, if it's still too large, compress/zip it and upload please.

 

[Steve40th]

Just did Windows Uninstall updates, now running FRST64 according to post 5

 

[Steve40th]

Okay, here it is.

 

[Snick]

Open View attachment fixlist.zip and place fixlist.txt on your desktop
Run FRST, which should still be on your desktop
Click Fix
post log please.

 

[Steve40th]

Open View attachment 408340 and place fixlist.txt on your desktop
Run FRST, which should still be on your desktop
Click Fix
post log please.

Unzip fixlist and put text it in FRST, then hit fix

 

[Snick]

Sorry Steve4oth,
fixlist.txt is in the zipped/compressed folder fixlist.zip because it is too large to upload as a text file. You have to extract the content of the zip/compressed folder. If you double-click on fixlist.zip it will open. extract/unzip the contents to your desktop (I believe you can drag and drop it)

In the alternative:
Here's a link to my OneDrive Fixlist.txt try this, it's not zipped/compressed, just place it on your desktop and start/run FRST. Click the Fix button (in FRST console). Be patient, it's going to take a while; there are 900+ registry entries to address.

Post log when FRST completes please.

 

[Steve40th]

Sorry Steve4oth,
fixlist.txt is in the zipped/compressed folder fixlist.zip because it is too large to upload as a text file. You have to extract the content of the zip/compressed folder. If you double-click on fixlist.zip it will open. extract/unzip the contents to your desktop (I believe you can drag and drop it)

In the alternative:
Here's a link to my OneDrive Fixlist.txt try this, it's not zipped/compressed, just place it on your desktop and start/run FRST. Click the Fix button (in FRST console). Be patient, it's going to take a while; there are 900+ registry entries to address.

Post log when FRST completes please.

So just extracting it to the desktop is all I need to do, not actually cut/paste and put into box within the FRST program and then hit fix

 

[Steve40th]

Okay, Hope I did it right.

 

[Snick]

Yep, correct!
I'm concerned with wusa results on the uninstall attempt. Would like you to try the below bold text copy and paste to elevated/administrative Command Prompt (cmd). These are in the batch file you ran minus switch /quiet so that you will be prompted to continue but not restart. Please note the wording in the popups, not installed on your computer, wusa could not run, etc.

To do so, click rb: in searchbox type cmd
right click it when it appears and choose run as administrator

one at a time, copy & paste below text with mouse at the cmd >
press enter, follow prompts

wusa /uninstall /KB:3137061 /norestart

wusa /uninstall /KB:3133977 /norestart

 

[Steve40th]

Yep, correct!
I'm concerned with wusa results on the uninstall attempt. Would like you to try the below bold text copy and paste to elevated/administrative Command Prompt (cmd). These are in the batch file you ran minus switch /quiet so that you will be prompted to continue but not restart. Please note the wording in the popups, not installed on your computer, wusa could not run, etc.

To do so, click rb: in searchbox type cmd
right click it when it appears and choose run as administrator

one at a time, copy & paste below text with mouse at the cmd >
press enter, follow prompts

wusa /uninstall /KB:3137061 /norestart

wusa /uninstall /KB:3133977 /norestart

Okay ran the CMD prompt and it stated both were not installed on computer/

 

[Snick]

That's what I was hoping for!

Original CBS.log was very short as it was compressed into a cab file when it reached approximately 50MB. Need to see more of the CBS folder, CBS.log and CBS.persist.cabs.
please run View attachment Copy CBS Folder to Desktop.bat
Here's a link to my OneDrive CBS Upload Folder with Shared Permissions, I believe you can copy and paste or drag and drop the CBS Folder, please zip/compress it before upload!

 

[Steve40th]

That's what I was hoping for!

Original CBS.log was very short as it was compressed into a cab file when it reached approximately 50MB. Need to see more of the CBS folder, CBS.log and CBS.persist.cabs.
please run View attachment 408343
Here's a link to my OneDrive CBS Upload Folder with Shared Permissions, I believe you can copy and paste or drag and drop the CBS Folder, please zip/compress it before upload!

I ran the bat file, yet when I tried to drag and upload after compressing, it asked me to sign into Microsoft.
Its your account, correct?

 

[arena12]

That's why I don't update it myself,i have never been successful.

 

[Snick]

Yes, I was hoping that would work, after further research both individuals have to have M$ accounts. Figures!