Windows update for IE10 on win7 64bit fails with error code 9c59

MillardS

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Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5 7504 gigNVIDIA GeForce GTS 250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5 750
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
4 gig
Graphics Card(s)
NVIDIA GeForce GTS 250
Antivirus
MS Security Essentials
Browser
IE 8
There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try :)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks for the quick reply. I have never installed IE9, im still running IE8. Should I try to install IE9 and see what happens?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5 7504 gigNVIDIA GeForce GTS 250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5 750
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
4 gig
Graphics Card(s)
NVIDIA GeForce GTS 250
Antivirus
MS Security Essentials
Browser
IE 8
That would certainly explain the error-message I saw!

Yes - install IE9 first and see if that helps.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Well IE9 fails also. I downloaded the IE9 upgrade and launched it. I get about 1/3 of the way on the green progress bar, and it briefly says starting program, then it opens an IE8 window. And thats where it stops. Task manager says the install program is no longer running, only the IE8 window (its a blank page). I tried again with the IE10 upgrade, and it fails the same way as before. So I'm out of ideas completely.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5 7504 gigNVIDIA GeForce GTS 250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5 750
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
4 gig
Graphics Card(s)
NVIDIA GeForce GTS 250
Antivirus
MS Security Essentials
Browser
IE 8
Odd - there must be something basic wrong with the IE install for that to happen.

Please repeat the WU Instructions again, and post the full data set - it may give us some clues. Also please post the C:\Windows\windowsupdate.log file
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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