Solved Windows Update hung at installing update 1 of 1

[Twestphal]

Windows Update launched when I shut my computer down last night and was still at same screen after running all night. I shut computer off and on and still at same screen after 2 hours. Now what?

 

[event3horizon]

post the file called "windowsupdate.log" which is located in C:\Windows

Also run microsoft fixit tool http://support.microsoft.com/kb/971058

 

[Twestphal]

How do I do this if I can never get back to login prompt?

 

[event3horizon]

safe mode.. press f8 right after BIOS screen.

 

[Twestphal]

Bless you, that did the trick!

 

[event3horizon]

Bless you, that did the trick!

Nice! But what did? The fix it tool?

 

[Twestphal]

I believe Fix It fixed it!