Solved Windows Update Log shows Error 0x800f0816 on D630

LaurieD227

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I have just acquired a new laptop, and yes I already have a thread open to deal with the major Windows Update errors I have been experiencing with that machine. That is an ongoing open item right now.

While I'm getting things fixed, I figured I'd best also check my current laptop for errors.

Here's the good news:
-Current behavior is normal
-Windows update History does not show any errors
-SFC Verify Only shows no errors
-SUR Tool shows no errors

Here's the other news:
-WindowsUpdate Log shows multiple error entries. The first reference to an error I found was "CBS called Error with 0x800f0816."
-CBSpersist logs also show multiple error entries. In the oldest log (2/21/2015), the first reference to an error was "HRESULT = 0x80070490 - ERROR_NOT_FOUND."

Since I don't really know how to read log files, I can't tell if I have a significant problem or not. If I do, I'd like to fix it sooner rather than later. If one of you experts would be willing to take a look at my logs and give me advice, I would really appreciate it :D

I will post system specs plus the appropriate log files in subsequent posts. Since I am NOT facing a catastrophic issue right now, please help the folks with broken machines first.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bit SP 1Intel Core i7-4710 MQ16 GBNVIDIA GeForce GTX 870M
Computer type
Laptop
Computer Manufacturer/Model Number
ProStar Model P157SM-A
OS
Windows 7 Professional 64 bit SP 1
CPU
Intel Core i7-4710 MQ
Motherboard
No info
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 870M
Hard Drives
256 GB Samsung SSD
1TB 7200 RPM Hard Drive
Antivirus
Norton Internet Security
Browser
Internet Explorer and Mozilla Firefox
This laptop configuration is as follows:

Dell D630
Windows 7 Professional 32 Bit SP1
Intel Core 2 Duo CPU T7700 @2.40GHz
4 GB RAM
NVIDIA Quadro NVS 135M

I'm not sure how to identify the motherboard - sorry!

The attached zip files include the SFC and SUR results, the WindowsUpdate log and IE[XX]_main logs, the CheckSUR and CheckSURpersist logs, and the CBS log plus the oldest of the CBSpersist logs.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64 bit SP 1Intel Core i7-4710 MQ16 GBNVIDIA GeForce GTX 870M
Computer type
Laptop
Computer Manufacturer/Model Number
ProStar Model P157SM-A
OS
Windows 7 Professional 64 bit SP 1
CPU
Intel Core i7-4710 MQ
Motherboard
No info
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 870M
Hard Drives
256 GB Samsung SSD
1TB 7200 RPM Hard Drive
Antivirus
Norton Internet Security
Browser
Internet Explorer and Mozilla Firefox
Here are the rest of the CBSpersist logs
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64 bit SP 1Intel Core i7-4710 MQ16 GBNVIDIA GeForce GTX 870M
Computer type
Laptop
Computer Manufacturer/Model Number
ProStar Model P157SM-A
OS
Windows 7 Professional 64 bit SP 1
CPU
Intel Core i7-4710 MQ
Motherboard
No info
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 870M
Hard Drives
256 GB Samsung SSD
1TB 7200 RPM Hard Drive
Antivirus
Norton Internet Security
Browser
Internet Explorer and Mozilla Firefox
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