Windows Update - Reset

DaveU · Sep 23, 2016

Hi, I downloaded and ran the Reset_Windows_Update_Full.bat file, and it worked wonderfully, immediately reducing my CPU usage back to a reasonable level (from 67% down to 2%)! Thank you so much. However, it seems that this state of low CPU usage only seems to last a few days, then it bounces backup again, usually around the 60% mark, with nothing else running. Manually stopping the Windows Update service drops it back down again, so I'm sure Windows Update is the problem. So I end up running the bat file at least once, sometimes twice, a week to bring the CPU usage down. Any ideas as to why I have to do this so often? Thank you.

ThrashZone · Sep 23, 2016

Hi,
Make sure KB3020369 & KB3172605 are installed if not see this too
http://www.sevenforums.com/windows-...ate-ive-tried-multiple-fixes.html#post3283907

DaveU · Sep 24, 2016

ThrashZone, thank you. KB3172605 was missing, so I installed it. I'll see if everything's still OK after a week or so, and let you know. Thanks again.

ThrashZone · Sep 24, 2016

Hi,
I'm pretty sure you're in good shape now

Cheers.

HammerHead · Sep 29, 2016

MSI Lappie

Update goes into lala land. Man I tried a whole list of things. Nothing seemed to work. Finally looked at this thread and got it to work. Thanks a lot guys.

DaveU · Sep 29, 2016

Well, it's been 5 days since I installed KB3172605, and so far everything seems to be working great (fingers crossed)! I'll try to check in once more, in about a week, with an update. Thanks again ThrashZone.

ThrashZone · Sep 30, 2016

Hi,
No problem glad to be of help

Cheers.

Neophile · Jan 4, 2017

Dear Brink,

I am lost with this issue. In a fresh clean installation (using diskpart's clean command, etc.), Windows Update never worked. I tried many things, but no joy. Did not even work when installing KB files that look for updates on a stand alone installer. As I could never make it work regardless of what I tried, I clean reinstalled again, but for my astonishment I fell in the same dirty hole!

I started with the Windows Update Troubleshooter (WindowsUpdate.diagcab) followed by
SFC /scannow, and they did not find errors.

Always exactly the very same first picture here on your tutorial with the red logo and bar. Then I followed your link (How do I reset Windows Update components?) and performed all operations there from the beginning to the end of the page. Here is a list of the errors I got from the command line part of it:

All these commands received the same error:
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe qmgr.dll
regsvr32.exe muweb.dll

The module "(module name as in the command)" was loaded but the entry-point DllRegisterServer was not found.

Make sure that "(same module nanme)" is a valid DLL or OCX file and then try again.

I tried and received the same error.

All these commands received the same error:
regsvr32.exe msxml.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll

The module "msxml.dll" failed to load

Make sure the binary is stored at the specified pathor debug it to check for problems with the binary or dependent .DLL files.

The specified modules could not be found.

I also tried to update the Windows Update Agent to the latest version from here.

After this fiasco I followed the links found on the same page you recommended (How do I reset Windows Update components?), but WU still not working and always with the red logo and bar. I ask your help because I believe that from the errors I mentioning maybe you know the culprit and show me what else to do. After two clean installations, maybe a third one will not solve the problem. In a new installation I cannot have any image or backup yet because it is like this since the beginning. However, in the updates history there was an update (cleared meanwhile) right after finishing installation or maybe very shortly after. It was the same with the preceding installation.

What would you advice apart from reinstalling, please?

Callender · Jan 4, 2017

Neophile said:
In a fresh clean installation (using diskpart's clean command, etc.), Windows Update never worked.

I think ThrashZone already posted the solution.

Anyway after a fresh install WU will not work as the way Windows Updates works has been changed since Windows 7 was released.

Basically you need:

Servicing Stack Update July 2016 https://support.microsoft.com/en-us/kb/3177467 [EDIT]

July 2016 Rollup http://download.windowsupdate.com/d..._2bb9bc55f347eee34b1454b50c436eb6fd9301fc.msu

Download links posted are for Window 7 64bit

Change update settings as per this post:

Windows Update will not update and I've tried multiple fixes

However to make it clear:

Start > Control Panel > System and Security > Windows Update > Change settings > "Never check for updates" then reboot.

Install the two updates you downloaded.

Reboot.

Re-enable automatic updates then select one of the options to check for updates automatically.

Neophile · Jan 4, 2017

Thank you Callender, it is solved with your helpfulness. Can you imagine how many hours I spent turning around this problem? What I described on my previous post was just the last part after the second OS install. It downloaded over 200 important updates and forty something recommended ones. They are being installed right now.

I was running the same OS before. I had too many issues that made me want a clean reinstall, but Win Update was not one of them. I might have received those updates that made the change in due time, automatically and I didn't even perceive it. I couldn't find any reference to this change on any of the many MS pages I read! They should have added something on pages about stopped updating system issues.I hadn't found ThrashZone's post before because I headed straight to this tutorial, I just used your two firstlinks and it worked right away. Anyway, many thanks again for your help

By the way, I would like to add that some of the updates being installed now (still far from a half) also solved another issue, or so I believe. I have two ancient ATA disks, as per my specs. The OS did not find them when the BIOS were set to AHCI, as it is now, but only to IDE, and on IDE one SATA was not seen. They showed up just before I started this paragraph. They had stopped being seen since my first reinstall.

CymruNix · Jan 26, 2017

Hi Brink,

Please Note: Sorry if this post is long winded, but I have made extensive detailed notes on EVERYTHING I have done to date, so I'm just providing the main jist.

I have used the information on this site many times to help resolve windows issues, most of the time with great success, so I'm hoping the same will happen this time.

My problem is I cannot get the damned Reset Batch file to work correctly.

A little info on the issue:

Computer was working ok for some time, then got flaky, ended up repeated crashing, freezing, etc. Turns out the motherboard was on it's last legs. So, since replacing the motherboard, all has been working fine. As can be gathered by my Nic, I can run various different OS's on the system for some time without issues.

So this is where the issue stands: Wipe drive and use OEM System Recovery Media to install Windows Vista Home Premium (No SP pack), run & install updates perfectly fine, until 2 days ago. System had a spaz attack while attempting to download the next load of Updates (I have it set to alert me, but I choose what & when to download, if any), I think it's the battery that caused that issue, as the status light for the battery don't always light up, or display the right colour. Any how, when I restarted the system, after leaving it charge for a while, there was a list of about 40 updates that all failed to install. I tried again, and success for all bar 1, KB972145. That update still refuses to install via Windows Update, 0% downloaded after 30 mins, then shows fail. I manually downloaded the update, install it with Right click/Admin priv, install takes time but completes to 100%, however once installation completed, WU says update failed, again. After multiple attempts, I've given up with trying to install that update, as the next update to install is Vista SP1, if it's needed, SP1 should resolve it.

The crux of the issue, is now I have well over 40 failed errors in the WU History list.

I have tried to use your Option 3 file, without success:
"Failed to reset windows update due to appidsvc failing to stop".

I've tried that Option 3 Batch File multiple times, same response, both from Explorer/Right click/Run as Admin, and from an elevated CP Box. I've read every post in all 27 pages of this thread, and nothing has worked. I noted a message somewhere suggested trying "net stop appidsvc" in an elevated CP Box, I tried that, twice, both times it returned an error saying that "appidsvc" is not installed on my system.

Does that mean because I don't seem to have it on my system, I can't get the fix to work? What does 'appidsvc' actually do?

Without much else to go on, I changed "goto loop3" to "goto loop4", and deleted (how to message out a line so it don't process it?) the "net start appidsvc" from the end section. Saved, and ran in elevated CP Box.

It worked a treat, everything seemed to go through correctly, just before dissapearing, it said I'd need to reboot to get the fix to finish working, which I did.

I can honestly say it worked, all the fails have gone, but so has everything else, WU says I don't have any Updates installed, and never checked, clicking on 'View update history' shows a completely blank page. I know for a fact the OEM Installer adds a good 30+ updates in the install routine.

I know I can run a system restore to some point yesterday (just checked to be sure I got some restore points). If I do a restore, I'll get the old list back, and the ruddy fails.

So, what do I need to do to resolve this issue.

Brink · Jan 26, 2017

Hello CymruNix, and welcome to Seven Forums.

"appidsvc" is for the application identity service. Luckily, you were able to bypass it to finish running the .bat file from Option 3.

The .bat file completely resets Windows Update back to default which includes clearing the update history. This is nothing to worry about though.

If you are still unable to download and install Windows Update, then you might see if what's posted in the thread below may help.

Windows Update will not update and I've tried multiple fixes

CymruNix · Jan 26, 2017

Thanks Brink, and thanks for the fast response.

I have been able to download & install other updates after that one that won't, it's just that one that refuses to install, in WU it won't get past 0%, but via manual install with elevated privs, it gets 1oo% then fails. I've had it before where either an update refuses to install, and later another update takes it's place, or it will completely disappear from the list, and eventually something else takes it's place, so I'm not too concerned about that one, because SP1 & SP2 are ready to go on next.

I actually have Vista SP1 ready to install next from WU after running the Check for Updates, but I know from previously that that is just cr@p, it's a 1.9Mb file that don't do jack. I've got the full SP1 & SP2 files previously downloaded, and ready to install.

As it stands, all bar that 1 file has installed, but currently nothing is in the history list, is there some way I can get the history list back, and delete the fails (reset)? I'd like to have a history list that I can use to check up on which actually shows what I've previously installed.

As that 'appidsvc' won't continue in the default file, only my edited version, is there something I need to check, add, delete, change, to get it to work correctly? I've had a look in 'Start/All Programs/Administrative Tools/Services', there is no Application Identity Service, the nearest is Application Information Service, right clicking that has Stop, but doing that comes back with:

"Windows could not stop the Application Information Service on Local Computer.
The service did not return an error. This could be an internal Windows error or an internal service error.
If the problem persists, contact your system administrator."

Brink · Jan 26, 2017

This may be able to help with Windows Update for this issue instead.

Windows Update will not update and I've tried multiple fixes

CymruNix · Jan 26, 2017

I've just finished reading through that entire thread, I've saved notes on the essence of what to do for the failing update, I will attempt that later.

My question still stands with regard the history list disappearing although I attempted to use option 3 batch file. My understanding is that option 3 .bat should delete everything from the history list, as well as reset and re-register all previously installed updates, which means I should have the history list showing ONLY what was successfully installed? My history list is empty.

I know I can system restore, but if I then try option 3 .bat file, it WILL FAIL as appidsvc is not currently detected on my system, and using the edited version deletes all history, but not re-register.

What do I do to get the history list sorted?

Brink · Jan 26, 2017

The .bat file will delete the history list as well as part of completely resetting Windows Update.

There's nothing that needs to be sorted.

CymruNix · Jan 26, 2017

My understanding of 'reset and re-register' is that after deleting the history, it re-lists all completed/successful installs. Is that perception correct?

If that is the case, the the problem is, it isn't. It does delete the history, but once the computer has been rebooted (once, twice, and even three times), the history list doesn't show anything as being installed. Yes, I can install more updates after then, but only the new updates show up in the list, nothing previous.

Brink · Jan 26, 2017

It'll show the history of any updates installed after resetting it, but everything before will be removed from the history list.

CymruNix · Jan 27, 2017

OK, thank you for the clarification. Is there no way to remove the fails and keep the successful? Like a selective edit or some such?

Brink · Jan 27, 2017

Option 2 can reset Windows Update without deleting the update history list.

However, once you use Option 3, the history is gone.

Windows Update - Reset

To Only Reset Windows Update History

To Reset and Re-register Windows Update Components

To Reset and Re-register Windows Update Components AND Reset Update History in One Easy Click

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