Windows Update service is not working

[Panayiotis]

Hello guys, i've searched and saw that threads like this already exists but i couldn't follow and fix.

When i try updating i get the message Windows Update service is not working and restart may required but doesn't fix and anything after restart.
My last update was 29th of September i think

Also for some reason i don't have any system restore point.

Thanks in advance

 

[NoelDP]

What happens if you open an Elevated Command Prompt window, and enter the command

NET START WUAUSERV

Please post EXACTLY what happens, and any error messages you get.

 

[Panayiotis]

thanks for the reply..

it says the requested service has already been started.
More help is available by typing NET HELPMSG 2182

 

[NoelDP]

OK - what about BITS?
NET START BITS

(it should already be running)

If that's OK, then do an SFC /SCANNOW, and reboot - try Windows Updates again

 

[Panayiotis]

With NET START BITS
System error 5 has occurred.
Access is denied

 

[NoelDP]

Just checking - that WAS an Admin Commnad prompt window? (prompt should be C:\Windows\system32>)

If so, then there is the problem , so we're one step ahead.
You say that System Restore is not working either - what happens with

NET START VSS

(I'm assuming that System Restore is actually switched on, according to the options in System Properties > System Protection)

It may also be worth checking the Software Protection Service.
NET START SPPSVC.


Have you been using any Registry Cleaners or similar products? - if so, which ones?


Start with teh SFC /SCANNOW anyhow - I can ponder the rest of your results while it's running

 

[Panayiotis]

Sorry that was my mistake, it was not an admin command, so i'll continue with the SFC /SCANNOW and if the problem remains i'll post it.

When i typed NET START BITS it was not already running, it started after i run it.

 

[Panayiotis]

I did the sfc scan, Windows Resource Protection did not find any integrity violations, i restarted, tried again windows updates but still not working.

 

[NoelDP]

No actual error message or reference code at all?
Let's start with the Check For Updates. You click on the link - what exactly happens? does the search proceed and then bomb out? or does it not even start?
If it completes - which Updates does it find?

Look in the History - the last couple of failed updates - what error is there if you double-clcik on them?

 

[Panayiotis]

No no message at all.
When i run windows updates sometimes doesnt run at all.
When it runs it gives me the first pic.
When i press view update history just an empty window (Pic2)

 

[NoelDP]

Try running the Windows Update Troubleshooter to see if it detects any issues.

Open the Windows Update troubleshooter

You could also see the additional info here:

Troubleshoot problems with installing updates

And perhaps consider running the Update Readiness Tool.

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

[credit: marsmimar]

 

[Panayiotis]

I did the troobleshooter, it fixed smt, resarted but nothing.
Then i downloaded the System Update Readiness Tool ,but whie it was installing it gave me error 0xc80003f3

 

[Teerex]

Try installing this FixIt sollution.

 

[Panayiotis]

I did that today morning, and now again.
It repairs Windows Update Components but still windows update not running..

 

[NoelDP]

I did the troobleshooter, it fixed smt, resarted but nothing.
Then i downloaded the System Update Readiness Tool ,but whie it was installing it gave me error 0xc80003f3

Hmm - that seems to be an 'out of memory' error, which is pretty unlikely,

What Anti-Virus are you using?
You mayt need to disable it (or even uninstall it) while running the tool.

 

[Panayiotis]

ESET NOD32....disabled, tried installing again but getting the same error...

 

[NoelDP]

NOD32 isn't known for giving problems (but I've never used it since about 2002!)

How much RAM do you have installed? - is WIndows managing the Virtual Memory, or do you have it locked?
(System Properties> Advanced System Settings>Performance>Advanced> Virtual Memory/Change)

 

[Panayiotis]

its system managed

 

[Teerex]

I did that today morning, and now again.
It repairs Windows Update Components but still windows update not running..

Did you try aggresive mode?

Did anyone perhaps ''clean'' WinSxS on your computer, ran some tweaking tools, cleaned registry?

What are the error ID numbers you see in Event Viewer? Do you have the Software Distribution folder? Did you change security settings for your whole hard disk/system partition or the Windows folder?

 

[NoelDP]

OK, enough with the passive corrections
Run the Fixit 50123 from here (don't worry about the title)
You receive an error message when you try to install or run an Office program: "This patch package could not be opened" or "The installation source for the product is not available"
then test WU
if it still refuses to co-operate.
How do I reset Windows Update components? - run Fixit 50202 in Normal mode
test WU
then run Fixit 50202 again in Aggressive mode.
test WU,
then trey the CheckSUR tool again.