windows wont start after installing Intel graphics 2000 driver

[rakibdrh]

windows stuck after installing Intel HD graphics 2000 driver

hi.
can someone help me. I'm a first-time forum user.

My problem is when i install Intel Graphics HD 2000 driver 32bit and restart the system would pass the starting windows screen and then monitor goes black despite monitor being powered on. i have installed the drivers that came with the motherboard and later also have installed the latest drivers too after uninstalling old driver but still the same. if i roll back the display adapter driver version to standard VGA graphics adapter system boots up fine. when i install the Graphics driver it happens again. event view shows no blue screen errors. please help me.

it seems no one is answering my question. someone please answer my question? i wish i could provide more information about the problem but i have only these information.

 

[rakibdrh]

please .

 

[TheCyberMan]

We may be able to help but more information is needed such as your computer specifiactions which can be obtained from the computer manufacturer's website:

Information such as:

CPU
Motherboard
Make and model of RAM(memory) and type and amount installed
Grpahics card installed(IGP built in graphics card or and add-in card)
Hard drive
PSU(Power supply)
CD/DVD drive
Opreating system(windows, mac osx or linux used) and version installed
Use belarc advisor below if unable to give us some specs:
Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.

You have found the root of the problem but now the countermeasure is needed for the driver.

For future reference give time for people to answer and please remember we are all volunteers.

 

[rakibdrh]

Sorry for my impatience Sir. I Apologize sincerely . i was so depressed. I should have waited.

My system specs are:

CPU: Intel Core i3
Motherboard: Intel DB75EN
Ram: adata 4 gbs
Graphics : Built in intel HD Graphics 2000
Hard drive: Hitachi HDS721050CLA362
PSU: UPS
OS: Windows 7 ultimate 32bit

i Updated BIOS With Latest Update(ENB7510H.86A.0045.EB) From Intel Download Center
I also Have Installed the latest drivers 15.28.15.64.3062 (9.17.10.3062) for Intel® HD Graphics 3000/2000.
thanks.

Hope this Helps TheCyberMan Sir.

 

[vonnielsen]

Is there no fix for this? I am having the same issue. Replies are much appreciated. I don't know if Intel HD 2000 Should be automatically detected but it isn't showing in device manager. From what I know it is integrated in the motherboard/cpu?

Operating System
Windows 7 Starter Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 6/19/2016 7:50:17 AM
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)
System Model
Hewlett-Packard HP Compaq 8200 Elite SFF PC
System Serial Number: SGH223TK4V
Chassis Serial Number: SGH223TK4V
Enclosure Type: Mini-Tower
Processor a
3.10 gigahertz Intel Core i5-2400
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Main Circuit Board b
Board: Hewlett-Packard 1495
Serial Number: SGH223TK4V
Bus Clock: 100 megahertz
UEFI: Hewlett-Packard J01 v02.15 11/10/2011
Drives
500.00 Gigabytes Usable Hard Drive Capacity
462.73 Gigabytes Hard Drive Free Space

ATAPI iHAS124 C ATA Device [Optical drive]

ST500DM002-1BD142 [Hard drive] (500.11 GB) -- drive 0, s/n Z2AY2L5B, rev HP73, SMART Status: Healthy

Display
Standard VGA Graphics Adapter [Display adapter]

 

[torchwood]

Hi Vonnie,
install the Auto updater from HP
Downloading or Updating Software and Drivers for HP Computers | HP® Customer Support

roy

 

[vonnielsen]

Thanks I'll try it. But what will I do If the same thing happens. Starting Windows > No Signal > Reboot and it's a loop.

 

[derekimo]

Operating System
Windows 7 Starter Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 6/19/2016 7:50:17 AM
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)
System Model
Hewlett-Packard HP Compaq 8200 Elite SFF PC

Since this is a new install, you are going to want the chipset first,

These should be what you need, they don't list Starter as an OS option, but it is covered in the release notes,

Drivers & Software - HP Support Center.

Then try the graphics driver,

Drivers & Software - HP Support Center.

You may end up needing other drivers too,

http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5037932&swLangOid=8&swEnvOid=4051

 

[vonnielsen]

Thanks for the reply. I followed you suggestions but what happens now is this:

Starting Windows Screen > (It doesn't reboot immediately) > It does go to a screen filled with horizontal lines > Then it reboots.

Do you think it's a broken igpu?

 

[derekimo]

It's a possibility, are you able to do anything on the computer?

I was wondering if you could do this,

http://www.sevenforums.com/tutorials/374583-system-information-file-create-windows.html#Part1

Then post the file it creates.

Did your computer originally come with Windows 7 Starter?

 

[vonnielsen]

Yes, it works fine with standard VGA. It only breaks when I update the graphics driver which I need to at least play a few games.

The pc originally was Windows 7 Ultimate 64bit but my dad forgot his password. So I just reformatted it, found the windows starter disc and installed it. it was fine then - was even able to upgrade it to windows 10.

 

[derekimo]

These drivers are missing, chipset and Intel Management Engine,

Not Available	PCI\VEN_8086&DEV_1C3A&SUBSYS_1495103C&REV_04\3&11583659&0&B0	The drivers for this device are not installed.
COM3	PCI\VEN_8086&DEV_1C3D&SUBSYS_1495103C&REV_04\3&11583659&0&B3	The drivers for this device are not installed.

Those are the most important drivers after a reinstall,

These should cover them,

Drivers & Software - HP Support Center.

Drivers & Software - HP Support Center.

Then see if the graphics driver works better.

 

[vonnielsen]

Did this. Still doesn't work. It's really something that has to do with updating the graphic driver. So I guess I'll just stay with standard VGA. Thanks for you help though.

I think this case is hopeless unless I buy a new pc or get another gpu which I cannot afford at the moment haha.