Solved Windows won't update (KB2862152) after system restore.

Nakitu

New member
Local time
1:59 AM
Messages
18
This started about two weeks ago when I noticed my computer was occasionally shutting down for no apparent reason. I suspected that it was faulty Nvidia drivers because I've had problems with them before. I restored the system to before the problems occurred and then Windows just kept failing to start up. I eventually figured out that the restore messed with the Nvidia drivers (plus an unrelated minor driver to add to the confusion) and that prevented Windows from starting up normally. After a clean reinstall of Nvidia software didn't fix the problem, I noticed that Windows wouldn't update ('Failure configuring windows update') so I set out to eliminate that problem. I ran SURT and an sfc scan which only made the problem worse by making Windows inconsistently genuine :huh:

I'm not in much of a hurry, since I can just start it up without the Nvidia drivers but I'd like to be able to play my games again, so if someone can help me get my updates working and fix the ungenuine problem (it's genuine when I start it up but it will randomly become ungenuine) I can get some solid ground to fix the Nvidia drivers and post in the driver forums if I have to.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
I'm trying to upload the CBS.zip file but I'm getting internal server errors, so bear with me if you need it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
Turned out that the file was too large. I omitted the oldest .cab from the .zip file but I still have it if it's needed.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
SFC and CheckSUR scans are clear - but the background errors in the CBS.log files make interesting reading.

They areall related/similar to this one...

2013-11-23 13:09:02, Info CSI 0000000b@2013/11/23:13:09:02.620 [161]"SPP Installer: ProcessInstallOrUninstall (amd64_Microsoft-Windows-Network-Security_31bf3856ad364e35_6.1.7601.18283_neutral_48f826ae) completed with hr=0xc0000022"


The 0xc0000022code is usually caused by permissions problems, or a failing hard drive.


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

Look in the Event Viewer > Windows Logs > Application
for details of the CHKDSK results - filter on events from the source Wininit
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Currently at stage 4 of CHKDSK (sent from my phone).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
It has done some sort of a cleanup, but no serious issues it seems:
Code:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  350720 file records processed.                                          File verification completed.
  1729 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              60 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
  427240 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
  350720 file SDs/SIDs processed.                                         Cleaning up 3908 unused index entries from index $SII of file 0x9.
Cleaning up 3908 unused index entries from index $SDH of file 0x9.
Cleaning up 3908 unused security descriptors.
Security descriptor verification completed.
  38261 data files processed.                                            CHKDSK is verifying Usn Journal...
  34836056 USN bytes processed.                                             Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  350704 files processed.                                                 File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  25969197 free clusters processed.                                         Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

 312466431 KB total disk space.
 207964920 KB in 304355 files.
    160356 KB in 38262 indexes.
         0 KB in bad sectors.
    464363 KB in use by the system.
     65536 KB occupied by the log file.
 103876792 KB available on disk.

      4096 bytes in each allocation unit.
  78116607 total allocation units on disk.
  25969198 allocation units available on disk.

Internal Info:
00 5a 05 00 64 3a 05 00 b6 63 09 00 00 00 00 00  .Z..d:...c......
04 97 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

I'll see if it has fixed the problem after this is posted.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
Nope, still won't update.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
Still the same error code??

The drive itself seems to be healthy enough - 0 bad sectors.

See if this helps...



Open Windows Explorer (Computer)
Navigate to the C:\Windows folder
Find the System32 sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.

Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.

OK out, and exit Windows Explorer.

Reboot twice

try Windows Update, then post the C:\Windows\windowsupdate.log
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Same error code (C0000022). Before it shuts down it stops at 30%, reboots, stops at 67%, gives the failure message, reboots and finally gives the message again.

I have a very long windowsupdate.log attached and thank you for the help so far.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here it is:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-G83Q4-JJTKT-MRCY9
Windows Product Key Hash: HYIeaI4UD8tB8eyo9k5bzvGWoLk=
Windows Product ID: 00359-OEM-8703514-75557
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C7D628CF-21A1-45FD-8752-58A72308CC4F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C7D628CF-21A1-45FD-8752-58A72308CC4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MRCY9</PKey><PID>00359-OEM-8703514-75557</PID><PIDType>3</PIDType><SID>S-1-5-21-2463131600-4181862574-133089292</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="7"/><Date>20120723000000.000000+000</Date></BIOS><HWID>B5A90300018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426 

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 11:24:2013 16:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: NAAAAAAABAABAAEAAAACAAAAAwABAAEAln0QSXS4YBoWUpSWmiN+NDKl9AEcgOAR1gqWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  DMAR			INTEL 		SNB

No errors copying, if that's indication of anything.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
Yep - thought so!!


(Have you EVER used Norton software on this machine?)
Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
No, I've always used AVG and very recently MalwareBytes to be sure that this isn't a malware problem.
The last two commands resulted in errors.

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
    DisplayName    REG_SZ    Security Processor Loader Driver
    ErrorControl    REG_DWORD    0x3
    Start    REG_DWORD    0x4
    Type    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
    0    REG_SZ    Root\LEGACY_SPLDR\0000
    Count    REG_DWORD    0x1
    NextInstance    REG_DWORD    0x1


C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
DR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    NextInstance    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
    Service    REG_SZ    spldr
    Legacy    REG_DWORD    0x1
    ConfigFlags    REG_DWORD    0x400
    Class    REG_SZ    LegacyDriver
    ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
    DeviceDesc    REG_SZ    Security Processor Loader Driver
    Capabilities    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control


C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS
VC
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPP
SVC
ERROR: The system was unable to find the specified registry key or value.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
The last two commands should give errors - they are there because there's a piece of malware that substitutes a driver into the equation by putting entries there :)

Someone has disabled the SPLDR service for some reason.

Please open an Elevated Command Prompt, and run the following commands

SC config SPLDR start= boot

(note the spaces!)

once run, close the window and reboot.
Post a new MGADiag report.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The command responded with 'SUCCESS'.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-G83Q4-JJTKT-MRCY9
Windows Product Key Hash: HYIeaI4UD8tB8eyo9k5bzvGWoLk=
Windows Product ID: 00359-OEM-8703514-75557
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C7D628CF-21A1-45FD-8752-58A72308CC4F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C7D628CF-21A1-45FD-8752-58A72308CC4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MRCY9</PKey><PID>00359-OEM-8703514-75557</PID><PIDType>3</PIDType><SID>S-1-5-21-2463131600-4181862574-133089292</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="7"/><Date>20120723000000.000000+000</Date></BIOS><HWID>B5A90300018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-035-175557-02-2057-7600.0000-0452013
Installation ID: 015850906381023146057292313712730594889304224992984585
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MRCY9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 25/11/2013 20:46:30

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:24:2013 16:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAAABAABAAEAAAACAAAAAwABAAEAln0QSXS4YBoWUpSWmiN+NDKl9AEcgOAR1gqWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  DMAR			INTEL 		SNB
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
That's fixed it.
OK - now try Windows Update again!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I admit I did a bit of jig when it reached 100% :D
I'll test some of the next updates too and see if the ungenuine problem still occurs but after that I think can mark this as solved and move on to testing the Nvidia drivers.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
Seems I'm up to date and I'll just assume the ungenuine problem has gone away. The Nvidia drivers still prevent the computer from starting up (seems very similar to the problem I had when I first installed my GPU, now that I think about it) but that's another battle. Have a 'reputation', good sir!
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i54+4GB (Kingston?)NVIDIA GEFORCE GTX 660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel i5
Motherboard
GIGABYTE B75M-D3H
Memory
4+4GB (Kingston?)
Graphics Card(s)
NVIDIA GEFORCE GTX 660
Hard Drives
300GB
Antivirus
AVG
Browser
Google Chrome
Thanks - and good luck!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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