Wired Internet Stopped Working

Wired

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Hey im new to this forum and i am frustrated with my internet :mad:
Im currently using a Western Digital box, wired to the box and to my PC.
It worked for a couple of days then suddenly it stopped working, yellow exclamation mark.

Heres my Ipconfig.

Windows IP Configuration


Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::4df9:f692:5359:6508%20
Autoconfiguration IPv4 Address. . : 169.254.101.8
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Tunnel adapter isatap.vc.shawcable.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{F70B9573-29B1-476E-934B-7168004D2273}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{5B8631B9-2753-42DA-9904-BE077C71660D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{5C605AF7-E2F0-461B-BC86-F8C9FCCDCD91}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :




IPCONFIG/ALL


Windows IP Configuration

Host Name . . . . . . . . . . . . : Bobby-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vc.shawcable.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 40-61-86-F1-27-27
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 40-61-86-F1-27-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4df9:f692:5359:6508%20(Prefe
Autoconfiguration IPv4 Address. . : 169.254.101.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 171991430
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-78-D8-E2-40-61-86-F

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : vc.shawcable.net
Description . . . . . . . . . . . : ASUS 802.11n Network Adapter
Physical Address. . . . . . . . . : BC-AE-C5-7D-A1-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c49e:bb6c:a203:d82c%10(Prefe
IPv4 Address. . . . . . . . . . . : 192.168.0.188(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, October 02, 2012 5:00:47
Lease Expires . . . . . . . . . . : Wednesday, October 03, 2012 5:00:4
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 381464261
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-78-D8-E2-40-61-86-F

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.vc.shawcable.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:8ee:581c:9fce:cd3
rred)
Link-local IPv6 Address . . . . . : fe80::8ee:581c:9fce:cd30%11(Prefer
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {44017E07-459A-47C1-875A-5CA17E9


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : vc.shawcable.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F70B9573-29B1-476E-934B-7168004D2273}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5B8631B9-2753-42DA-9904-BE077C71660D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5C605AF7-E2F0-461B-BC86-F8C9FCCDCD91}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

My Computer

OS
Windows 7
According to the ipconfig you aren't getting anything from the router for the wired connection so resetting the router might be a good place to start.

How many of those Tunnel adaptors are showing up further down the ipconfig?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
According to the ipconfig you aren't getting anything from the router for the wired connection so resetting the router might be a good place to start.

How many of those Tunnel adaptors are showing up further down the ipconfig?

The adapter and Ethernet plug isn't connected to the router. My brother help me set it up last week and it was working fine.

The adapter is connected downstairs to a wall plug and to my PC.
 

My Computer

OS
Windows 7
According to the ipconfig you aren't getting anything from the router for the wired connection so resetting the router might be a good place to start.

How many of those Tunnel adaptors are showing up further down the ipconfig?

The adapter and Ethernet plug isn't connected to the router. My brother help me set it up last week and it was working fine.

The adapter is connected downstairs to a wall plug and to my PC.

In that case I'd have to place the blame on the wall plug type Ethernet connection which I honestly don't know anything about.

The adaptors I'm talking about are the Tunnel adaptors which are showing up in the ipconfig. It appears as if you have way too many of them which will prevent the connection from working.

Try saving the file below, unzip and run the file, 32 or 64bit which ever your system is. This will remove the extra tunnel adaptors.
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Can you give us your exact topology?

Is this the only device not working?

I believe you're saying that your Western Digital box goes to your wall outlet, to your PC. If you're running the the Western Digital box from your network why not just plug it straight into the router/switch, but anyways if its plug into to your pc can you post screenshots of your adapter settings?

Also If you network connection is running though your PC you need to make sure that your PC is on.

The whole probably that you're having is your Western Digital box is not able to connect to the DHCP server.
 

My Computer

OS
Windows 7 Ultimate x64
According to the ipconfig you aren't getting anything from the router for the wired connection so resetting the router might be a good place to start.

How many of those Tunnel adaptors are showing up further down the ipconfig?

The adapter and Ethernet plug isn't connected to the router. My brother help me set it up last week and it was working fine.

The adapter is connected downstairs to a wall plug and to my PC.

In that case I'd have to place the blame on the wall plug type Ethernet connection which I honestly don't know anything about.

The adaptors I'm talking about are the Tunnel adaptors which are showing up in the ipconfig. It appears as if you have way too many of them which will prevent the connection from working.

Try saving the file below, unzip and run the file, 32 or 64bit which ever your system is. This will remove the extra tunnel adaptors.

Followed the instructions, but its still not working :confused:







Can you give us your exact topology?

Is this the only device not working?

I believe you're saying that your Western Digital box goes to your wall outlet, to your PC. If you're running the the Western Digital box from your network why not just plug it straight into the router/switch, but anyways if its plug into to your pc can you post screenshots of your adapter settings?

Also If you network connection is running though your PC you need to make sure that your PC is on.

The whole probably that you're having is your Western Digital box is not able to connect to the DHCP server.

My modem/router is upstairs, and im currently downstairs.
 

My Computer

OS
Windows 7
Your connection shows that no cable is plugged in. Check the connections and try a new cable if possible.

Also move your box in the same room as the pc and plug it in that way to see if its the cable or connection in the wall.
 

My Computer

OS
Windows 7 Ultimate x64
Your connection shows that no cable is plugged in. Check the connections and try a new cable if possible.

Also move your box in the same room as the pc and plug it in that way to see if its the cable or connection in the wall.

I tried 2 different cables, and the box is right beside my computer.
 

My Computer

OS
Windows 7
What happens when you plug your box into your currently active connection? Does it still show up as no device plugged in? If it doesnt then i would suspect that your NIC on the PC.
 

My Computer

OS
Windows 7 Ultimate x64
Let me see if i understand this correctly.

From the image posted in #6.
Your local lan connection is connected to you're router. (It states is an unidentified network) That will cause it to automatically switch the network type to private. to set this open Network & Sharing and choose change network type.

A private network will not allow you to share any data and network discovery is off.


Connection #2 is your Media box connected to your pc?


Why dont you just connect your media box to your router LAN port?
 

My Computer

OS
Windows 7 Ultimate x64
Let me see if i understand this correctly.

From the image posted in #6.
Your local lan connection is connected to you're router. (It states is an unidentified network) That will cause it to automatically switch the network type to private. to set this open Network & Sharing and choose change network type.

A private network will not allow you to share any data and network discovery is off.


Connection #2 is your Media box connected to your pc?


Why dont you just connect your media box to your router LAN port?


I couldn't choose the Network type, more specific instructions?
Media Box? You mean the wired adapter?

Theres 2 adapters, 1 is upstairs connected to the modem/router
And the other one is right beside my computer which is wired to my PC

I've also tried bridging my internet which worked, but it made it slower than before.
More lag, more slow.
 

My Computer

OS
Windows 7
Media Box meant the Western Digital box.

You have 2 interfaces.

Local area connection & local area connection 2

What is plugged into each of these?

Does Local Area Connection 2 still show no device plugged in?

After you get the connection working (a connection is made from each adapter). Go into the adapter that your computer uses to access the router/modem.
Right click and go to properties.
Inside of properties go to the sharing tab
Checkmark "Allow other network users to connect through this computers internet connection."
Uncheck "Allow other network users to control or disable the shared internet connection."
This will give you're Western Digital Box (connected to the other adapter) a 192.168.137.1 address.
 

My Computer

OS
Windows 7 Ultimate x64
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