I'm having a trouble mentioned in a previous thread.
http://www.sevenforums.com/network-sharing/130159-dependency-service-group-failed-start.html
I'm making this thread a. because the methods offered in that thread don't appear to have worked for me, b. because I'm completely unfamiliar with broadband and wireless technology.
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in the tray I see the icon attempting to connect when the desktop has loaded, as usual, but then it tells me 'no connections are available'
on network and sharing center, under the "View your basic network information and set up connections" heading, it says "unknown", where it used to show the network map before this problem happened, and underneath that it says "The dependency service or group failed to start".
troubleshooting says it does not detect a problem, and offers no assistance.
I'm currently on an XP machine where the modem (DSL-302G) and wireless router (TL-WR340G) are all plugged in (i.e., not accessing the internet wirelessly), so I know I have access, and the laptop (which uses Win7) should have access, if only things were configured correctly.
(for a couple months or so it had been working--it is only in the last week the laptop seems to not be configured correctly to access the internet, and I don't know of any changes that would have taken place to cause the problem)
on the XP machine, the netsh winsock reset catalog command was accepted, but I was told netsh int ip reset reset.log hit has invalid syntax. I then restarted both this PC and the laptop.
I ran chkdsk on the Win7 laptop ("Windows Resource Protection did not find any integrity violations"), then attempted the netsh winsock reset catalog command, but this is what CMD [running as administrator] stated:
here is the IPConfig /all info, if that is of any use:
could the trouble have been caused by an improper shutdown?
the laptop now loads VERY slowly--it spends a lot of time on the Windows 'Welcome' screen (the blue screen with the animated loading circle icon, not the black pulsing Windows icon screen), then the screen goes black for an unnerving length of time before the task bar finally loads, then desktop, and finally the Windows sound is heard.
Once that occurs, in the tray a padlock icon appears temporarily (I can't seem to mouse-over and make it remain there long enough to write the entire message) with a message about the "System Event Notification" service not working. After this is when it tries to connect and then tells me there are no connections.
also, I've attempted to load in safe mode after a restart (elsewhere someone suggested a 'repair' option, and asked if the person had problems getting into Safe Mode). Restarting, the laptop goes practically straight to the black Windows screen to the blue Welcome screen, showing me no CMD prompt looking system screen and not presenting such a screen from which to choose a Safe Mode option. I pushed F8 frequently, it doesn't appear that there was ever an opportunity for it to bring up Safe Mode.
does anyone know what I should try or what the cause might be?
http://www.sevenforums.com/network-sharing/130159-dependency-service-group-failed-start.html
I'm making this thread a. because the methods offered in that thread don't appear to have worked for me, b. because I'm completely unfamiliar with broadband and wireless technology.
---------------
in the tray I see the icon attempting to connect when the desktop has loaded, as usual, but then it tells me 'no connections are available'
on network and sharing center, under the "View your basic network information and set up connections" heading, it says "unknown", where it used to show the network map before this problem happened, and underneath that it says "The dependency service or group failed to start".
troubleshooting says it does not detect a problem, and offers no assistance.
I'm currently on an XP machine where the modem (DSL-302G) and wireless router (TL-WR340G) are all plugged in (i.e., not accessing the internet wirelessly), so I know I have access, and the laptop (which uses Win7) should have access, if only things were configured correctly.
(for a couple months or so it had been working--it is only in the last week the laptop seems to not be configured correctly to access the internet, and I don't know of any changes that would have taken place to cause the problem)
on the XP machine, the netsh winsock reset catalog command was accepted, but I was told netsh int ip reset reset.log hit has invalid syntax. I then restarted both this PC and the laptop.
I ran chkdsk on the Win7 laptop ("Windows Resource Protection did not find any integrity violations"), then attempted the netsh winsock reset catalog command, but this is what CMD [running as administrator] stated:
here is the IPConfig /all info, if that is of any use:
could the trouble have been caused by an improper shutdown?
the laptop now loads VERY slowly--it spends a lot of time on the Windows 'Welcome' screen (the blue screen with the animated loading circle icon, not the black pulsing Windows icon screen), then the screen goes black for an unnerving length of time before the task bar finally loads, then desktop, and finally the Windows sound is heard.
Once that occurs, in the tray a padlock icon appears temporarily (I can't seem to mouse-over and make it remain there long enough to write the entire message) with a message about the "System Event Notification" service not working. After this is when it tries to connect and then tells me there are no connections.
also, I've attempted to load in safe mode after a restart (elsewhere someone suggested a 'repair' option, and asked if the person had problems getting into Safe Mode). Restarting, the laptop goes practically straight to the black Windows screen to the blue Welcome screen, showing me no CMD prompt looking system screen and not presenting such a screen from which to choose a Safe Mode option. I pushed F8 frequently, it doesn't appear that there was ever an opportunity for it to bring up Safe Mode.
does anyone know what I should try or what the cause might be?
Last edited:
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom
- OS
- Windows 7 Home Premium 32bit
- CPU
- AMD Athlon II X2 250 Processor 3.00 GHz
- Motherboard
- Gigabyte
- Memory
- 2Gb DDR2
- Graphics Card(s)
- onboard
- Sound Card
- onboard
- Monitor(s) Displays
- Viewsonic VA2448m-LED 23.6" LED
- Screen Resolution
- 1920 x 1080
- Hard Drives
- internal: 1.5 TB Samsung Spinpoint
external: Samsung 2TB USB3.0; 1.5TB Samsung G3 Station
- PSU
- 350w
- Case
- CoolerMaster
- Keyboard
- Microsoft Desktop 800
- Mouse
- Microsoft Desktop 800
- Internet Speed
- 1Mbps
- Antivirus
- MSE
- Browser
- Firefox
- Other Info
- 3.4 rating on the "Windows Experience Index"
