Solved You're not connected to a network

einzee

New member
Local time
10:26 PM
Messages
8
Location
So. Calif.
I get the "Not connected to a network" message quite frequently while on the internet. It mostly shows up when I am going from site to site or page to page. The error seems to correct itself in a couple of seconds and my internet session resumes. I am unsure what it is that I might have done to have caused this problem. Moments ago I got one of those errors and I noted the time and then went searching in the event viewer logs to see if I could find out what is happening. Much to my surprise, I was able to find the events. I was told that the logs may be very useful in diagnosis. According to the logs this event happens at least 1 time per minute. They show where I am connected to my network and then they show disconnected. I'm only disconnected for about 3 seconds and then I am reconnected to my network.
My machine is wired and there is one other machine that is wired. The other machine does not have this problem.
Verizon Fios. Router is a Verizon G-1100. No antivirus. Windows Firewall


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Einzee>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : 6CORE
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : fios-router.home
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : fios-router.home
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 64-31-50-27-05-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : (Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.158(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, December 25, 2014 11:19:34 PM
Lease Expires . . . . . . . . . . : Saturday, December 27, 2014 1:35:33 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . :
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-78-76-6B-64-31-50-27-05-AC
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . (Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c9b:2561:52c3:cb07%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.fios-router.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : fios-router.home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Einzee>



Im hopeful that you may be able to help me resolve this issue. It is driving me nuts and is affecting my online gaming.
Thank you.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion Elite HPE / 410f
OS
Win 7 Home Premium x64
CPU
AMD Phenom II X6 1045T 2.70GHz
Motherboard
ALVORIX RS880 uATX
Memory
8.00 GB
Graphics Card(s)
ATI Radeon R7-240-XFX 2GB
Sound Card
Onboard... Realtek
Monitor(s) Displays
LG IPS LED 27MP35 / HP S2031
Screen Resolution
1920X1080 /1600 X 900
Hard Drives
ST310003 33AS SATA 1TB
ST310005 28AS SATA 1TB
Keyboard
Gyration wireless
Mouse
Gyration wireless a.k.a. Air Mouse
Internet Speed
58.31 Mbps / 58.82 Mbps
Antivirus
N/A
Browser
IE 11.0.9600.17501
Here are some screenshots. I went through every event in the viewer and I found three things happening at the same time on my machine. Network, firewall, and homegroup were very busy at the same time.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion Elite HPE / 410f
OS
Win 7 Home Premium x64
CPU
AMD Phenom II X6 1045T 2.70GHz
Motherboard
ALVORIX RS880 uATX
Memory
8.00 GB
Graphics Card(s)
ATI Radeon R7-240-XFX 2GB
Sound Card
Onboard... Realtek
Monitor(s) Displays
LG IPS LED 27MP35 / HP S2031
Screen Resolution
1920X1080 /1600 X 900
Hard Drives
ST310003 33AS SATA 1TB
ST310005 28AS SATA 1TB
Keyboard
Gyration wireless
Mouse
Gyration wireless a.k.a. Air Mouse
Internet Speed
58.31 Mbps / 58.82 Mbps
Antivirus
N/A
Browser
IE 11.0.9600.17501
1) Try pushing the cable home fully at both ends. If you cable has the little plastic clip on top, you should hear it "click" when it's all the way in. If the clip has broken off, I'd recommend getting a new cable after confirming it is the cable that's the issue by following step 3.

2) Try moving the cable onto a different port on your router and see if you have the same issues.

3) If possible, try using the cable from the other computer, or another spare cable and see if you have the same issues.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
PC Specialist
OS
Windows 8.1 Professional x64
CPU
Intel Core i5 4690k 3.5 GHz
Motherboard
Asus Z97-Pro Gamer
Memory
16 GB Kingston dual-DDR3 1600MHz (2 x 8GB)
Graphics Card(s)
NVIDIA GeForce GTX 970
Sound Card
M-Audio Fast Track
Monitor(s) Displays
Philips 234CL-4
Screen Resolution
1920 x 1080
Hard Drives
480GB Kingston V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
PSU
Corsair 550W VS Series VS-550
Case
Coolermaster Silencio 452 Quiet Mid Tower
Cooling
Corsair H55 Hydro Series High Performance CPU Cooler
Keyboard
Logitech G15
Mouse
X7 X-718BK
Internet Speed
2 x 3 Mbps ADSL2
Antivirus
Microsoft Security Essentials
Browser
Firefox 64bit
Ok I have an update. I did try new cat 5e cables and different ports on the router and nothing changed. :(

Here is what I discovered. I opened the router settings thru IE by using the 192.168.1.1 trick and was sitting here staring at the screen. There was the word "Connected" in green text in the "Broadband" column and suddenly it turned red and said No Connection and then went back to green status in about 3 seconds. :D The problem appears to be Verizon's G-1100 router. I truly believe this because when I put everything together it just makes sense.
1. My computer never acted like this before.
2. There were no changes to my computer such as software or hardware.
3. I had just moved here and Verizon decided to "Upgrade" my existing hardware... (set top boxes and router)

I am hoping that my theory is correct. I will be on the horn to Verizon today to get a replacement router. :D


EDIT: Update just got off of the horn with Verizon Tech Support. They sending me a new router.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion Elite HPE / 410f
OS
Win 7 Home Premium x64
CPU
AMD Phenom II X6 1045T 2.70GHz
Motherboard
ALVORIX RS880 uATX
Memory
8.00 GB
Graphics Card(s)
ATI Radeon R7-240-XFX 2GB
Sound Card
Onboard... Realtek
Monitor(s) Displays
LG IPS LED 27MP35 / HP S2031
Screen Resolution
1920X1080 /1600 X 900
Hard Drives
ST310003 33AS SATA 1TB
ST310005 28AS SATA 1TB
Keyboard
Gyration wireless
Mouse
Gyration wireless a.k.a. Air Mouse
Internet Speed
58.31 Mbps / 58.82 Mbps
Antivirus
N/A
Browser
IE 11.0.9600.17501
Apologies for not getting right back to this. Ok, I have an update. So, the router arrives and I was disappointed when I still ended up with the same results. At that time I decided to stop everything and start over with my troubleshooting because anything that I do from that point forward is going to cost money. Since the router was new and I still had the same problem, I went right to the cat 5e cable. This is just a plain cable that I terminated myself with the standard RJ45 plugs. This cable runs under my house and the ends of the cable plug directly into the router/computer. I inspected the ends while paying close attention to the colors of the wires to make sure everything was correct. I'm unsure of how I managed to terminate one end with the T-568A standard and the other with the T-568B standard... essentially a crossover cable. I was extremely thrilled when I made that discovery because I was absolutely positive that there was the solution. Everything hooked back up and :( . I then purchased a "LAN Scout" to make sure that the cable was ok and all was good with it. Suddenly I thought of the possibility of interference from the nearby electrical panel and the power wires that are in my home. I go and purchase some Cat 6 "Shielded" and pulled it into place by using the Cat 5e that I was about to throw away. I checked the Cat 5e cable for kinks or other defects and did not notice any. I tested the new cable before plugging it into the router/computer. Still.... yes. The only other thing left for me to do is to install a new PCIE NIC. That was the problem. No connection issues since then.

So, this thread is now solved and I thank everyone for their help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion Elite HPE / 410f
OS
Win 7 Home Premium x64
CPU
AMD Phenom II X6 1045T 2.70GHz
Motherboard
ALVORIX RS880 uATX
Memory
8.00 GB
Graphics Card(s)
ATI Radeon R7-240-XFX 2GB
Sound Card
Onboard... Realtek
Monitor(s) Displays
LG IPS LED 27MP35 / HP S2031
Screen Resolution
1920X1080 /1600 X 900
Hard Drives
ST310003 33AS SATA 1TB
ST310005 28AS SATA 1TB
Keyboard
Gyration wireless
Mouse
Gyration wireless a.k.a. Air Mouse
Internet Speed
58.31 Mbps / 58.82 Mbps
Antivirus
N/A
Browser
IE 11.0.9600.17501
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