Windows Live Mail - Export and Import Email Messages

How to Export and Import Email Messages in Windows Live Mail


   Information
This will show you how to export (backup) and import (restore) all or select message folders that contain your email messages, or only single email messages in Windows Live Mail.





METHOD ONE

To Export or Import All Email Messages in One or More Account Folders





Option One

Export (Backup) All Email Messages in One or More Account Folders


1. Create a New Folder on your desktop, and name it what you like.
NOTE: This is the folder that you will be exporting your message folders that contain your email messages into.

2. Open Windows Live Mail.

3. Click on the Tools icon drop down arrow, select Export email, and click on Email messages. (see screenshot below)
Export-1.jpg
4. Select Microsoft Windows Live Mail, and click on Next. (see screenshot below)
Export-2.jpg
5. Click on the Browse button. (see screenshot below)
Export-3.jpg
6. Navigate to and select the New Folder that you created in step 1, then click on OK. (see screenshot below)
Export-4.jpg
7. Click on the Next button. (see screenshot below)
Export-5.jpg
8. To Export All Message Folders from All Email Accounts
A) Select (dot) All folders, and click on Next. (see screenshot below)
Export-6-A.jpg
B) Go to step 10.
9. To Export Selected Message Folders from Selected Email Accounts
A) Select (dot) Selected folders, press and hold the CTRL key and select (left click on) the random message folders that you want to export, release the CTRL key, then click on Next. (see screenshot below)
Export-6-B.jpg
10. Click on the Finish button. (see screenshot below)
Export-7.jpg
11. The selected message folders have now been exported into the New Folder from step 1. Save the New Folder to a safe location. This is the folder that is needed to be able to import or restore your messages in OPTION TWO below.



Option Two

Import (Restore) All Email Messages from One or More Exported Account Folders


1. Open Windows Live Mail.

2. Click on the Tools icon drop down arrow, and click on Import messages. (see screenshot below)
Import-1.jpg
3. Select Windows Live Mail, and click on Next. (see screenshot below)
Import-2.jpg
4. Click on the Browse button. (see screenshot below)
Import-3.jpg
5. Navigate to and select the New Folder from OPTION ONE that contains your exported message folders, then click on OK. (see screenshot below)
Import-4.jpg
6. Click on the Next button. (see screenshot below)
Import-5.jpg
7. To Import All Message Folders
A) Select (dot) All folders, and click on Next. (see screenshot below)
Import-6-A.jpg
B) Go to step 9.
8. To Import Selected Message Folders
A) Select (dot) Selected folders, press and hold the CTRL key and select (left click on) the random message folders that you want to import, release the CTRL key, then click on Next. (see screenshot below)
Import-6-B.jpg
9. Click on the Finish button. (see screenshot below)
Import-7.jpg
10. At the bottom of left pane of Windows Live Mail, expand (double click on) Storage folders and Imported Folder. Your imported messages folders from step 7 or 8 will be subfolders in Imported Folder. You can open each imported message folder to see your imported email messages, or move them to any other folder.
Import-8.jpg
   Tip
If you do not see Storage folders, then you can click on the View tab and click on the Storage folders toolbar item to highlight it and have it available now. (see screenshot below)

Storage_Folders.jpg




METHOD TWO

To Backup (Save) or Restore (Copy) Single Email Messages





Option One

Backup (Save) Single Email Messages from Windows Live Mail


1. Open Windows Live Mail, and open (double click) the email message that you want to backup (save).

2. Click on the menu drop down arrow, select Save, and click on Save as file. (see screenshot below)
Export-Specific-1.jpg
3. Navigate to where you want to save the email message to, leave the "Save as type" as Mail (*.eml), and click on Save. (see screenshot below)
Export-Specific-2.jpg
4. Repeat these steps for any other single email messages that you would like to backup from Windows Live Mail.



Option Two

Restore (Copy) Single Email Messages Back into Windows Live Mail


1. In Windows Explorer, navigate to where you saved the email message at from Option One above.

2. Double click on the backed up (saved) email message to have it opened with Windows Live Mail.

3. In the opened email message, click on the Copy to button on the ribbon toolbar. (see screenshot below)
Import-Specific-1.jpg
4. Select a message folder of a email account that you want to copy this email message to, and click on OK. (see screenshot below)
Import-Specific-2.jpg
5. The saved message has now been copied into the selected message folder, and will display as unread.

6. Repeat these steps for any other single email messages that you would like to restore back into Windows Live Mail.
That's it,
Shawn


 
Last edited:
Added method to backup and restore single email messages in Windows Live Mail. :)
 

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What is missing from this tutorial is how to find the messages you imported. It is far from obvious.
You need to explain how to expand the "imported folder" under storage folders.
Select "Storage folders" then double click. Keep doing this untill you see you imported messages.
It took me a long time to figure this out because the icon next to "Storage" is not the usual plus sign in a box.
Also I expect a single click would expand the items under "Storage".

It is important to notice that the import wizard never asks you where you want to store the imported messages. The import wizard creates names for the folders it puts messages in. You can figure out the details by right clicking a message in a storage folder then select location in the general tab. Every import goes to a new folder.

The folder names created by Live Mail combind the account name with the source folder name.
Messages are stored as individual dot ems files. This quite different from Outlook which put then inside files the only Outlook can read. An advantage of this is that you can put a message file anywhere. You can then click on it to open it in Live Mail and send a responce.

Live Mail does not sync new imports with previous imports.
 

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Hello Doug, and welcome to Seven Forums.

I thought that I did. How would you recommend to word it instead? :confused:

Step 10 in Option Two of Method One:
At the bottom of left pane of Windows Live Mail, expand Storage folders and Imported Folder. Your imported messages folders from step 7 or 8 will be subfolders in Imported Folder. You can open each imported message folder to see your imported email messages, or move them to any other folder.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
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Intel i7-8700K OC'd to 5 GHz
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ASUS ROG Maximus XI Formula Z390
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64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
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I would just add a note to the bottom of step 10.

Note: To expand storage folders requires a double click.
It took me days to figure that out. I would single click. Nothing happend. I assumed the folder was empty. Every where else a single click expand the tree.
 
Last edited:

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Done. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
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64-bit Windows 11 Pro for Workstations
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Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
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Galaxy S23 Plus phone
Thanks for making the change to step 10. The problem seems to have gone away when I got a new monitor. Single click now works. Single click may work for most people. A major point that needs to be made is the the Restore is not the mirror oposite of EXPORT. The imported messages do not get put back to where they where. I think it should have been called RETRIVE exported messages.
 

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windows 7 64 bit
Yeah, unfortuntately it only imports the whole lot into a separate folder for you to move them where you like instead. This may be best though if say you no longer use a email account and do not want the messages automatically imported into a non existant account. An option would be nice though. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
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Thermaltake Core P3
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Corsair Hydro H115i
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Logitech wireless K800
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Logitech MX Master 4
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Malwarebyte Anti-Malware Premium
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Google Chrome
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Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Message cannot be found

When I go to view my recently imported messages in the reading pane there is a message for each email saying:

The contents of this message cannot be found

I exported then imported the emails from another computer, which took an age because I hadn't found this forum yet. Then when I finally succeded (all the email headings were in my storage inbox) I realise that it was only the headings and not the body of the texts.

I'm sure there is a solution out there somewhere.......

Thank you in advance
 

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Windows vista
Hello Wwespee, and welcome to Seven Forums.

It sounds like either the original export or import did not go well.

Did you use the same method as in this tutorial to export them originally? If not, you might try exporting them again if able to. Afterwards, try importing them again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
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Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
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Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi Brink, Re 'Restore (Copy) Single Email Messages Back into Windows Live Mail' above.
This operation is not really required, as the saved single email can be opened to read it or reply / forward in the usual way.
 

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Hello George,

Yeah, that option is mostly for those that just wanted to copy/restore the message back into Windows Live Mail instead. :)
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
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Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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2 x Samsung Odyssey G7 27"
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APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi Shawn,

Just for learning purposes, I attempted to restore a single message that was saved by me using the method you described above.
It failed, possible because I'm using WLM Version 2009 (Build 14.0.8117.0416). In my opinion, its more easier to use, I don't get Movie Maker included when installing Live Photo Gallery. LPG has better editting features also.
 

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Look in my Signature.
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Win7 H.Prem. 32bit+SP1
Hi Brink I've only just been able to meet and try the export and import again today. the same thing happened. Many headings are there of the emails. There are mulitple subfolders in the storage folders and are not ordered like they were originally. The same message appears when I try to open a imported email ' Message cannot be found. The contents of this message cannot be found'. Do you have any other suggestions? hopefully
 

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OS
Windows vista
Wwespee,

I'm not sure what might be wrong. Are you using the steps exactly as outlined in METHOD ONE to export and import all email messages with the new folder?

What antivirus program are you using? If it has an email scan option, then you might disable or uninstall the AV program temporarily to see if that may be interfering with the import.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
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Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
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2560x1440
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1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
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Seasonic Prime Titanium 850W
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Thermaltake Core P3
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Corsair Hydro H115i
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Logitech Z625 speaker system,
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APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
The export message function does not work. Only one folder is exported
 

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FL - Florida Windows 7 Home Premium 32bit.
Hello Dean, and welcome to Seven Forums.

Double check to make sure that you created a new folder to import into, and that you have the All folders option selected at step 8 Option One of METHOD ONE.

Hope this helps for now. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
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Logitech MX Master 4
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2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Flagged Items & non-Hotmail accounts

"Flagged"
Am I expecting too much when importing from another PC?

"non-Hotmail"
Only these accounts (majority) took me for a spin; hotmail items were imported into proper place AND the "Flagged" were intact. BTW, it took me a few hours to realize the existence of "Storage Folders" at the bottom.

This thread ranks way up there in my book when asking for help from forums. Saved the rest of my day. :-)

Thank you
 

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Hello Bolohead, and welcome to Seven Forums.

If you export all of your message folders for an email account, then flagged messages should also be included in it. I find that setting your email account settings to "save a copy of messages on server" to help making it easy to have them back whenever you have to setup you email account on the same or another computer.

Hope this helps, :)
Shawn
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Nice tutorial as usual Shawn.
I can copy my backup folder to a HDD but I get a warning saying I cannot copy to a USB flash drive. Can you think of a reason why this may be the case?
 

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