Advanced Boot Options

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  1. Posts : 70,216
    64-bit Windows 10 Pro
    Thread Starter
       #10

    Hello Crump,

    Double check with your computer's manual to be sure of the correct key to press at boot, but scroll down to the section below at the link below. It will help show you how to do a factory recovery from your recovery partition at boot for a Toshiba computer.

    Using Toshiba HDD Recovery Utility from the recovery partition


    How to use the Toshiba HDD Recovery Utility

    Hope this helps,
    Shawn
      My Computer


  2. Posts : 4
    Microsoft Windows
       #11

    Thankyou, that help alot
    Unfortuantly, it hasnt fixed my problem. it is now saying no bootable device--insert boot disk and press any key.
    i did not make a recovery cd yet. it is possible to somehow boot into the computer, then access the system restore etc?
      My Computer


  3. Posts : 70,216
    64-bit Windows 10 Pro
    Thread Starter
       #12

    Crump,

    You can create a system repair disc (Option Two at this link), then boot from it to try and do a system restore with a restore point dated before you had this issue to hopfully fix this for you.
      My Computer


  4. Posts : 4
    Microsoft Windows
       #13

    Thankyou i have downloaded it, burned it onto a CD, then tried booting it. it still just turns to a blank screen, with an active mouse icon. i tried the advanced boot options going into safe mode, but while it loads the drivers it stops, then goes back to a blank screen. in other words, it will not let me get to the point
      My Computer


  5. Posts : 10,994
    Win 7 Pro 64-bit
       #14

    Hi Crump -

    If I'm understanding things thus far, you're comp is fairly new without too many files on it; you're not able to boot your computer; safe mode isn't working right; but you were able to access the Toshiba HDD Recovery Utility.

    Rather than try to make a recovery cd at this time, are you able to restore your computer to the original factory default state? (Second item listed in the Recovery Utility.) If you can get things back to "like new" condition that should let you to make the recovery cd, reinstall programs, etc.

    If this fails, is your machine still under warranty?

    Toshiba | Customer Support
      My Computer


  6. Posts : 4
    Microsoft Windows
       #15

    Hello marsmimar
    unfortuantly i cannot acces the HDD recovery utility or partition. i cannot access anything. i have only had it for 2 weeks and yes it is under warrenty. i suppose my best bet is to take it back for them to try and fix it or give it to an IT professional?
      My Computer


  7. Posts : 13
    windows 7 home premium 64 bit
       #16

    ok, with the run last known successful thing, is it possible to always start windows this way without having to press F8 or does it do this automatically?
      My Computer


  8. Posts : 70,216
    64-bit Windows 10 Pro
    Thread Starter
       #17

    Hello Tindam,

    Unless you had some sort of issue that triggered the run "Last Know Good Configuration (advanced)" automatically, you would have to press F8 to get to run it manually.
      My Computer


  9. Posts : 1
    window 7 64 bits
       #18

    when i press f8 i see all advanced option exept Repair Your Computer option
      My Computer


  10. Posts : 70,216
    64-bit Windows 10 Pro
    Thread Starter
       #19

    Hello Raveous, and welcome to Seven Forums.

    This option is only available if you have the 100 MB System Reserved partition created during the installation of Windows 7, or if you have a OEM factory recovery partition instead of a retail Windows 7 installation disc.

    Hope this helps,
    Shawn
      My Computer


 
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