I've been running Win7 Professional (64-bit) for about 2 years, and keeping up to date with Windows Update several times per week. For the past few days, some of my cloud services have been (inconsistently) failing to automatically log in and have been prompting me to do so when I boot up. And starting yesterday, my computer hung for a few moments (pointer with spinning Aero on a black screen) before starting to load my desktop. It did the same thing again today, only this time instead of finally loading my wallpaper, it kept the background my solid color.
Suddenly today, it's decided my system software isn't the real deal, even though it is. I tried doing what was suggested here, but it didn't do any good. When I try to re-type my product key, I get Error Code 0x80070426. I even tried doing the phone activation, and it SEEMED to accept my input, but after another reboot, it's still telling me I'm counterfeit.
Edit: When I turn on my computer, the system greets with me a message that says my "activation period has expired" with code 0xC004F009. Also, I have no sound anymore because the system thinks I don't have any kind of audio device installed.
Edit 2: My audio system has spontaneously re-asserted itself. I don't know if that means it was an unrelated problem, but I still can't validate my copy of Windows.
It's starting to get really frustrating. Could anyone please help me?
Thank you.
Suddenly today, it's decided my system software isn't the real deal, even though it is. I tried doing what was suggested here, but it didn't do any good. When I try to re-type my product key, I get Error Code 0x80070426. I even tried doing the phone activation, and it SEEMED to accept my input, but after another reboot, it's still telling me I'm counterfeit.
Edit: When I turn on my computer, the system greets with me a message that says my "activation period has expired" with code 0xC004F009. Also, I have no sound anymore because the system thinks I don't have any kind of audio device installed.
Edit 2: My audio system has spontaneously re-asserted itself. I don't know if that means it was an unrelated problem, but I still can't validate my copy of Windows.
It's starting to get really frustrating. Could anyone please help me?
Thank you.
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JY4GC-RTMYW-F4YM7
Windows Product Key Hash: zricHvlvFuCjn+dTuY+u2v8sHj0=
Windows Product ID: 00371-OEM-9045415-49483
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A12470F-834E-4870-91E2-ADFF5F285114}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Raenna\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A12470F-834E-4870-91E2-ADFF5F285114}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-F4YM7</PKey><PID>00371-OEM-9045415-49483</PID><PIDType>3</PIDType><SID>S-1-5-21-939792234-235047099-4049540723</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>AEA20200010000FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004F022
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:20:2014 15:27
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
AAFT ALASKA OEMAAFT
SSDT AMD POWERNOW
Last edited:
My Computer
At a glance
Windows 7 Professional x64 SP1AMD FX 8-Core Black Edition AM3+ 3.1 GHz8 GB DDR3 DRAMXFX AMD Radeon HD 6770 850M 1GB DDR5
- Computer Manufacturer/Model Number
- custom
- OS
- Windows 7 Professional x64 SP1
- CPU
- AMD FX 8-Core Black Edition AM3+ 3.1 GHz
- Motherboard
- ASRock 990FX Extreme3
- Memory
- 8 GB DDR3 DRAM
- Graphics Card(s)
- XFX AMD Radeon HD 6770 850M 1GB DDR5
- Sound Card
- (motherboard)
- Monitor(s) Displays
- Acer S231HL LCD
- Screen Resolution
- 1920x1080
- Hard Drives
- 2x ST1500DL003 Seagate Barracuda Green 1.5TB SATA
(one for Windows, one for Linux)
- PSU
- PC Power & Cooling Silencer 760Watt
- Case
- Cooler Master HAF 912
- Cooling
- (PSU)
- Internet Speed
- basic DSL
- Other Info
- Optical Drive: LG Super-Multi GH22NS90 DVD Rewriter
