Solved Service Pack 1 failing to configure around ~9-11%

torchwood · Mar 3, 2016

ubistor

Hi Zarkith,
can you do the following

Check the setupapi_dev.log, for this access denied error:

Published driver package. Time = 125 ms
sto: {Publish Driver Package: exit(0x00000000)} <Time>
sto: {Publish Driver Package: <File Path> usbstor.inf} <Time>
sto: Publishing driver package:
sto: Driver Store = <File Path> (Online | 6.1.7600)
sto: Driver Package = <File Path> usbstor.inf
sto: Flags = 0x00000000
!!! idb: Failed to update active driver store entry, Error = 0x00000005
!!! idb: Failed to publish 'usbstor.inf', Error = 0x00000005
!!! idb: Error 5: Access is denied.
!!! sto: Failed to publish '<File Path> usbstor.inf'. Error = 0x00000005
!!! sto: Failed to publish driver package. Time = 31 ms, Error = 0x00000005
sto: {Publish Driver Package: exit(0x00000005)} <Time>
!!! sto: Failed to publish all driver updates. Error = 0x00000005
<<< Section end <Date> <Time>

IF THE ERROR IS PRESENT

1. Start Windows Explorer, and then locate the %SystemRoot%\Inf folder

2. Right-click the Usbstor.inffile, and then click Properties

3. Click the Security tab

4. Under the Group or user names list, give full permission to SYSTEM and Administrators

5. Click Ok

Repeat step 1 - 5 for Usbstor.pnf file.

6. Reboot the computer once and then try installing Sp1

Roy

Zarkith · Mar 3, 2016

setupapi.dev.log did not have the errors listed in your post, and both Usbstor files already have Full Control permissions for both SYSTEM and Administrators.

However, there IS an "!!! sto: Failed to find driver update '<filepath>' in Driver Store" error relating to a specific usbvideo.inf file in /winsxs. Both the folder and file are present and appear to have no irregularities with their permissions.

Code:

!!!  sto: Failed to find driver update 'C:\Windows\WinSxS\amd64_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_8a1a2513d42628c3\usbvideo.inf' in Driver Store. Error = 0x00000490

Also worth noting is a MoveFile error:

Code:

{_commit_copyfile}
     flq:                     CopyFile: 'C:\Windows\System32\DriverStore\FileRepository\wdmaudio.inf_amd64_neutral_423894ded0ba8fdf\WMALFXGFXDSP.dll'
     flq:                           to: 'C:\Windows\system32\SETA9A9.tmp'
     flq:                     MoveFile: 'C:\Windows\system32\SETA9A9.tmp'
     flq:                           to: 'C:\Windows\system32\WMALFXGFXDSP.dll'
!!!  flq:                     MoveFile: FAILED!
!!!  flq:                     Error 5: Access is denied.
     flq:                     Shuffle-MoveFile: 'C:\Windows\system32\SETA9A9.tmp'
     flq:                                   to: 'C:\Windows\system32\WMALFXGFXDSP.dll'
     sto:                     Set 'Inbox Windows-Signed' DRP security on file 'C:\Windows\system32\WMALFXGFXDSP.dll'.
     flq:                     Caller applied security to file 'C:\Windows\system32\WMALFXGFXDSP.dll'.
     flq:                {_commit_copyfile exit OK}

"WMALFXGFXDSP.dll" has Full Control permissions for SYSTEM and TrustedInstallers.

Those are the only two errors that appear in the log.

torchwood · Mar 4, 2016

Nice catch

Hi Zarkith,
Good one

,
Its trying to install an unsigned driver.

Cheating here, thanks to Beer planet and Ben, follow this link re 490 error. ignore scannow step 4 onwards

How To Fix ERROR_NOT_FOUND 0x80070490 During Windows 7 SP1 Installation

Roy

Zarkith · Mar 4, 2016

Well, while that didn't fix the current 0x800F0A12 error, I do feel that had we fixed it the 0x80070490 error would have then popped up in its stead. Feels good to pre-emptively solve errors.

Now all that remains in setupapi.dev.log now in terms of errors is this:

Code:

     sto:           {DRIVERSTORE_IMPORT_NOTIFY_VALIDATE} 15:45:17.924
!    sto:                Driver package does not contain a catalog file, but user wants to install anyway.
     sto:           {DRIVERSTORE_IMPORT_NOTIFY_VALIDATE exit(0x00000000)} 15:45:22.629

Still plenty of errors in the CBS log though:

Code:

2016-03-04 20:21:19, Error                 CBS    SPI: (CheckForPendingFlag:90)Failed to open component hive at C:\Windows\System32\config\components er=0x0
2016-03-04 20:21:19, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2

Code:

2016-03-04 20:21:27, Error                 CBS    SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57

Code:

2016-03-04 20:21:28, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2

Code:

2016-03-04 20:21:47, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: IgnoreAllBlocks er=0x2
2016-03-04 20:21:47, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: IgnoreHotfixBlock er=0x2
2016-03-04 20:21:47, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: IgnoreDriverBlock er=0x2
2016-03-04 20:21:47, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: IgnoreDriverWarn er=0x2

Code:

2016-03-04 20:23:11, Error                 CBS    SPI: (CSPInstall::AutoMountDisableCheck:1026)Bcdedit failed with error code 0x1 hr=0x800f0a12
2016-03-04 20:23:11, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1471)AutoMountDisable check failed hr=0x800f0a12

Code:

2016-03-04 20:23:11, Error                 CBS    SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x800f0a12
2016-03-04 20:23:11, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x800f0a12

Code:

2016-03-04 20:23:41, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2016-03-04 20:23:41, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002

This is before doing sfc /scannow, ~~so I'll do that and edit this post with any new errors I find~~. Those are the only remaining errors! Hurrah!

Still missing 4 .dll's according to the SURT though:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-03-04 21:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	mfcm90.dll	amd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_706fccb39ad7e580	
(f)	CSI Payload File Missing	0x00000000	mfc90u.dll	amd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_706fccb39ad7e580	
(f)	CSI Payload File Missing	0x00000000	mfc90.dll	amd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_706fccb39ad7e580	
(f)	CSI Payload File Missing	0x00000000	mfcm90u.dll	amd64_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_706fccb39ad7e580	

Summary:
Seconds executed: 667
 Found 4 errors
  CSI Payload File Missing Total count: 4
(w)	Unable to open Event Log	0x000006B5	Application		OpenEventLog failed: 0x000006B5 - The interface is unknown.
.
(w)	Unable to open Event Log	0x000006B5	System		OpenEventLog failed: 0x000006B5 - The interface is unknown.
.

torchwood · Mar 5, 2016

Zarkith,

>>copy/paste<< the following in an elelvated command mode
wusa.exe /uninstall /kb:976932
wusa.exe /uninstall /kb:2533552
wusa.exe /uninstall /kb:979916

ever had a dual boot set-up at any stage or been infected and cleared it at some time.

Roy

Zarkith · Mar 5, 2016

First one says it isn't installed, second says it can't be uninstalled, third one uninstalled successfully.

Yes, I'm dual-booting Ubuntu off my second harddrive and using GRUB to start Windows from it.

torchwood · Mar 5, 2016

boot config

Hi Zarkith,
The dual boot (grub loader) explains error blocks containing DWORD value 413, and why the Beer planet fix failed, it didnt really, but when you rebooted, the changes were overriden by the grub loader .

As far as i know on a >> single << harddrive W7 has to be the primary installation and Ubuntu installed behind it, so that W7 works correctly, but with your 2nd harddrive in play, and using it as the primary.
I dont know.(not my area)

I suspect that your boot configuration is the root cause, nothing i can do about that.

I believe your best course of action, and because you have a RETAIL version of W7, is to clean install using a W7 SP1 iso download from MS, instructions and download link.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html?ltr=C
A repair install might work, still using the W7 SP1 iso
http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R
Then you wont have to reinstall Ubuntu.

Roy

Zarkith · Mar 5, 2016

Well I can just change the boot order in my BIOS and try the Beer Planet fix again. I don't really need to use Ubuntu any time soon, so it's no trouble for me.

A clean install is not an option for me, but I will attempt a repair install when no other options remain.

torchwood · Mar 5, 2016

grub

Zarkith,
Not only the Bios, ALL the grub loader settings, which might also have reverted the 100mb system reserved back to inactive.

Roy

Zarkith · Mar 5, 2016

GRUB is on my second harddrive, along with Ubuntu. I had the boot order set to check the CD/DVD drive, then USB, then my second harddrive, then my primary harddrive (which has windows), so I just swapped my harddrives in the boot order so that it goes straight to Windows and ignores GRUB.
(System Reserved is still active by the way, GRUB didn't revert that change.)

And as it turns out, after doing this all of the above registry errors in CBS.log are gone and the SP1 installer isn't failing at the start anymore!

The only errors I could find (searching for "Error", "Cannot", and "Fail") are the four missing .dll's that have been gone from the beginning, and if their absence causes yet another error in the installation, then a repair install will be my only chance. I'm very hopeful that it won't come to that, though. ~~Will edit this post with the results of the current SP1 installation attempt.~~

SERVICE PACK 1 SUCCESSFULLY INSTALLED!! :party:

For years this issue has plagued me, and every time I've searched for a solution, not once did that Beer Planet article pop up through pages upon pages of google results.
I would never have thought to check the setupapi log, or uninstall C++ Redists, which no article or helpdesk question I found had ever even mentioned.

Thank you so much for taking the time to help me through the mountain of errors this journey took us across this past week, Torchwood. <3

Not only for SP1, but also for pointing me towards some logs that I will be sure to check first when encountering any Windows errors in the future. I really do appreciate it.

torchwood · Mar 6, 2016

Cooool

Hi Zarkith,
Thats great non standard set-ups do cause W7 issues.
Have fun with the 200+ updates that will follow, word of advice.
install this 1 first, if its not to late, KB3102810, helps speed up d/l times.

Dont forget to make an external back when its all finished, removes the need for a clean install.
(acronis or macrium)

Roy

Solved Service Pack 1 failing to configure around ~9-11%

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