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Windows 7: Bsod driver_power_state_failure

14 Dec 2012   #1
tukra

Windows 7 Ultimate x64
 
 
Bsod driver_power_state_failure

Hi,

I'm getting a DRIVER_POWER_STATE_FAILURE blue screen every week or few days. It happens during normal use, not at sleep or wake.

Diagnostic zip is attached.

Thanks!!!
Tukra



My System SpecsSystem Spec
.
14 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

There's no zip?
My System SpecsSystem Spec
14 Dec 2012   #3
tukra

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
There's no zip?
Thanks! I figured out the uploading and it's there now.
My System SpecsSystem Spec
.

14 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks :)

Your BSOD-s seem to be caused by Asus Charger Driver and its Likely a BSOD cause
Code:
Probably caused by : AiCharger.sys
Code:
kd> !irp fffffa800d6e4010
Irp is active with 14 stacks 13 is current (= 0xfffffa800d6e4440)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa80069dd440 00000000 fffff8800fa248b0-fffffa800f505370    
	       \Driver\usbhub	AiCharger
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa800f505220 00000000 00000000-00000000    pending
	       \Driver\AiCharger
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa80073f16c0    

			Args: 00000000 00000000 00000000 00000000
...
kd> lmvm AiCharger
start             end                 module name
fffff880`04e6a000 fffff880`04e6bf80   AiCharger T (no symbols)           
    Loaded symbol image file: AiCharger.sys
    Image path: AiCharger.sys
    Image name: AiCharger.sys
    Timestamp:        Thu Mar 22 14:07:51 2012 (4F6ADDD7)
    CheckSum:         0000ECA5
    ImageSize:        00001F80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You should update its driver if you use it but I'd suggest to completely uninstall/delete it and see if the problem reoccurs.

Go through these threads for reference:
My System SpecsSystem Spec
14 Dec 2012   #5
tukra

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Your BSOD-s seem to be caused by Asus Charger Driver
Awesome! Thank you so much. I will try removing it and see if the problem goes away.
This is an incredible service you do for people. You saved me countless hours of learning how to decode minidumps.
My System SpecsSystem Spec
15 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No problem, let us know how it went.
Good luck :)
My System SpecsSystem Spec
26 Dec 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any more BSOD-s?
My System SpecsSystem Spec
26 Dec 2012   #8
tukra

Windows 7 Ultimate x64
 
 

I installed a newer version of the AiCharger driver and got the same bsod a week or so later. I'll try removing it completely and see if it clears up when I get home after xmas.

If that stops it then maybe I'll try the same driver from another mobo manufacturer. A bunch of different mobo makers license that driver from the same company and rebrand it so maybe some version besides the ASUS one will work. Not counting on it since the guts should be the same but it sure is nice to be able to charge my phone when the computer is off.
My System SpecsSystem Spec
26 Dec 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright, good luck!
My System SpecsSystem Spec
16 Jan 2013   #10
tukra

Windows 7 Ultimate x64
 
 

I tried the latest version of the AiCharger driver and it crashed again a few days later. Then I removed it and it's been a couple weeks without incident so I think my problem may be solved. Thanks again for your help.
My System SpecsSystem Spec
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 Bsod driver_power_state_failure




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