Solved Recently BSOD on a new Windows // ntoskrnl.exe

Balakai · Apr 29, 2015

Welcome everyone, welcome forum

Some time ago I installed a fresh Windows and now the BSOD just happened.
I was listening to the music @Creative Media player and checking out internet @Chrome.

Hoping for help guys

SGT Oddball · Apr 30, 2015

The dump gave the cause as a 124 error, 0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings and then follow these:
RAM - run for a minimum of 8 consecutive passes
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
CPU - run the HIGH test
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html
Video - run the FURMARK test for 20mins
http://www.sevenforums.com/tutorials/330579-graphics-card-problems-diagnose.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
Storage - run the SHORT test using the DOS version
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
[B]BugCheck 124[/B], {0, fffffa8004aad038, b6000000, 10015}
[B]Probably caused by : AuthenticAMD[/B]
Followup: MachineOwner
---------

Balakai · May 2, 2015

Thx for your reply.

Here are the screens of the tests:

RAM:

CPU:

FURMARK: (didn't see any artifacts)

SEATOOLS:

Balakai · May 7, 2015

Anyone could help?
Btw, is it possible that after SeaTools that I run with my pendrive it changed a size? I had 32GB and now is 48MB -.-

Arc · May 7, 2015

Look at http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html ... do the other steps those are not already done.

About the pendrive, format it ... it should be back to its capacity.

Balakai · May 8, 2015

Thx for a link. It didn't help me though. I can't seem to find the problem. Are those screens above okay? No other BSOD since.
About the pendrive, I had to use Diskpart to make it useable.

Arc · May 9, 2015

All those tests are OK. I would suggest you to take another CPU stress test.

Hardware - Stress Test With Prime95

It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Balakai · May 18, 2015

Thank You for your reply.
The results are attached.
Also attaching new BSODS... had 3 in one day. Same story @Chrome and @Creative Media Player. Isn't that weird that those two programs were active every time the BSOD happened? I realize bug 124 = probably hardware problems but well...

Arc · May 18, 2015

It is seen a little few times too, that some chrome builds (specially teh beta builds) contribute to BSODs.

I would suggest you to not use Chrome for the time being. There are lots of other good browsers there. See if any other browser cause the same BSOD. Let us know.

Balakai · May 18, 2015

@Arc

I will try a different browser then. I will let you know after some time it running, thanks for your support.

Balakai · Jun 2, 2015

Hey. I'm here to tell you that since I stopped using Chrome I haven't had any BSODs.
Maybe I should report this somewhere? I mean to google or whatever.

Thank you for ur help @Arc.

Arc · Jun 3, 2015

You may report it to google, if you want.

Solved Recently BSOD on a new Windows // ntoskrnl.exe

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