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Windows 7: Recently BSOD on a new Windows // ntoskrnl.exe

29 Apr 2015   #1
Balakai

Windows 7 Home Premium x64
 
 
Recently BSOD on a new Windows // ntoskrnl.exe

Welcome everyone, welcome forum

Some time ago I installed a fresh Windows and now the BSOD just happened.
I was listening to the music @Creative Media player and checking out internet @Chrome.

Hoping for help guys


My System SpecsSystem Spec
.
30 Apr 2015   #2
SGT Oddball

 

The dump gave the cause as a 124 error, 0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings and then follow these:
RAM - run for a minimum of 8 consecutive passes
RAM - Test with Memtest86+
CPU - run the HIGH test
CPU - Stress Test Using IntelBurnTest
Video - run the FURMARK test for 20mins
Graphics Card Problems - Diagnose
Video Card - Stress Test with Furmark
Storage - run the SHORT test using the DOS version
SeaTools for DOS and Windows - How to Use

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004aad038, b6000000, 10015}
Probably caused by : AuthenticAMD
Followup: MachineOwner
---------
My System SpecsSystem Spec
02 May 2015   #3
Balakai

Windows 7 Home Premium x64
 
 

Thx for your reply.

Here are the screens of the tests:

RAM:


CPU:


FURMARK: (didn't see any artifacts)


SEATOOLS:
My System SpecsSystem Spec
.

07 May 2015   #4
Balakai

Windows 7 Home Premium x64
 
 

Anyone could help?
Btw, is it possible that after SeaTools that I run with my pendrive it changed a size? I had 32GB and now is 48MB -.-
My System SpecsSystem Spec
07 May 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Look at Stop 0x124 - what it means and what to try ... do the other steps those are not already done.

About the pendrive, format it ... it should be back to its capacity.
My System SpecsSystem Spec
08 May 2015   #6
Balakai

Windows 7 Home Premium x64
 
 

Thx for a link. It didn't help me though. I can't seem to find the problem. Are those screens above okay? No other BSOD since.
About the pendrive, I had to use Diskpart to make it useable.
My System SpecsSystem Spec
09 May 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

All those tests are OK. I would suggest you to take another CPU stress test.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.
My System SpecsSystem Spec
18 May 2015   #8
Balakai

Windows 7 Home Premium x64
 
 

Thank You for your reply.
The results are attached.
Also attaching new BSODS... had 3 in one day. Same story @Chrome and @Creative Media Player. Isn't that weird that those two programs were active every time the BSOD happened? I realize bug 124 = probably hardware problems but well...
My System SpecsSystem Spec
18 May 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is seen a little few times too, that some chrome builds (specially teh beta builds) contribute to BSODs.

I would suggest you to not use Chrome for the time being. There are lots of other good browsers there. See if any other browser cause the same BSOD. Let us know.
My System SpecsSystem Spec
18 May 2015   #10
Balakai

Windows 7 Home Premium x64
 
 

@Arc

I will try a different browser then. I will let you know after some time it running, thanks for your support.
My System SpecsSystem Spec
Reply

 Recently BSOD on a new Windows // ntoskrnl.exe




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