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Windows 7: SO close - Conexant AC-Link Audio Driver

13 May 2009   #21
GBreaux

Windows 7 ultimate
 
 

Hi im having the same problem as everyone else in here. The sound on my Gateway MX7118 is very choppy during playback unless the program is minimized.

I've tried the links posted but most aren't working and the ones that are dont resolve the problem. Hopefully you can help me as i cant seem to solve this on my own.

The hardware ID's

PCI\VEN_1002&DEV_4370&SUBSYS_0506107B&REV_02
PCI\VEN_1002&DEV_4370&SUBSYS_0506107B
PCI\VEN_1002&DEV_4370&CC_040100
PCI\VEN_1002&DEV_4370&CC_0401

Thank you in advance if you can find the drivers. You seem to be a big help around here.

GBreaux


My System SpecsSystem Spec
.
13 May 2009   #22
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by GBreaux View Post
Hi im having the same problem as everyone else in here. The sound on my Gateway MX7118 is very choppy during playback unless the program is minimized.

I've tried the links posted but most aren't working and the ones that are dont resolve the problem. Hopefully you can help me as i cant seem to solve this on my own.

The hardware ID's

PCI\VEN_1002&DEV_4370&SUBSYS_0506107B&REV_02
PCI\VEN_1002&DEV_4370&SUBSYS_0506107B
PCI\VEN_1002&DEV_4370&CC_040100
PCI\VEN_1002&DEV_4370&CC_0401

Thank you in advance if you can find the drivers. You seem to be a big help around here.

GBreaux
I'm going to kindof pre-write my next tutorial here so other folks can see how I find these drivers. Ready? Let's go...

First we use the instructions that everyone seems well trained by now to follow -- get me the list of Plug and Play IDs. Folks seem to have that down. Now which to use?

PCI\VEN_1002&DEV_4370&SUBSYS_0506107B

You're looking for a version independent string with subsystem if possible.

PCI\VEN_1002&DEV_4370&SUBSYS_0506107B&REV_02 has a version (revision 2) so we don't want to get THAT specific yet if we don't have to.

The subsystem insures that we are getting the right driver for hardware that might implement several functions. Voice/FAX/Data Modems are notorious for that as they can be seen as software COM: ports, audio adapters, digital signal processors, and of course modems! The subsystem lets us zero in on the actual driver needed rather than having to install some monolithic package installing drivers for all subsystems that typically will NOT work in Windows 7. And that's not how Microsoft Update Catalog works anyway!

What's "Microsoft Update Catalog"? Open Internet Explorer. No, Firefox won't work and don't start whining about anti-trust or even thing about typing "M$" or I'll choose to simply disappear and stop helping

"Microsoft Update Catalog" used to be an internal repository of drivers that had attained WHQL certification but, as many of you know, the hardware business is rather twisty-turny and often one chip ends up in hardware with a LOT of different vendor names on it. So, rather than indexing by just hardware make and model, they started indexing by PnP ID to eliminate dupes. If you open Microsoft Update Catalog , again in Internet Explorer, and accept all the ActiveX prompts you should see blue screen with a single text box:
SO close - Conexant AC-Link Audio Driver-capture.jpg
Just paste your PnP ID as chosen above in there and press Search. In this case it came back with a big 'ole NOTHING. So lets see who really makes this hardware. Let's head over to the PCI Database. Please note if your PnP ID string starts with something other than "PCI\" you'll need to wait for the full version of this tutorial...

Hit PCI Vendor and Device Lists (any browser will do) and decompose the rest of your PnP ID string thusly:

PCI\VEN_1002&DEV_4370&SUBSYS_0506107B

Enter the two values into the vendor and device boxes on the PCI Database webpage. Press search and we see:SO close - Conexant AC-Link Audio Driver-capture2.jpg

It's an ATI part "IXP AC'97 Audio Controller" telling me that you've got a motherboard based on the ATI 9100 IGP Radeon 9100 IGP Even if you'd not listed anything in your hardware profile on this site I'd have enough to go on to find 90% of the drivers you need for Windows 7. PnP IDs are GOLD!

Let's remove the subsystem part from the PnP ID and resubmit to the Catalog now. We'll browse the available drivers and look for one that mentions ATI, IXP or 9100 IGP. Start Internet Explorer, go back to Microsoft Update Catalog , enter

PCI\VEN_1002&DEV_4370 "windows 7"

and click Search. Now sort by the last updated column and examine the version column. Usually (not always) that will also bring the highest version to the top as well. In this case it did:SO close - Conexant AC-Link Audio Driver-capture3.jpg

Now we just click the links at the left to examine the driver packages:SO close - Conexant AC-Link Audio Driver-capture4.jpg

You didn't say if you were using 32 or 64 bit Windows 7 (or even what version) so I'm going to leave the rest up to you to choose which driver is best for your machine. Just add the drivers you want to try to your basket and download them all at once. You'll find a lot of dupes in some cases -- here the same driver is duplicated twice -- once under "ac97" and again under "ac'97". Check the driver cab hashes with something like 7zip to make sure they are indeed duplicates to be sure. Then just expand the remaining cabs to descriptively named folders and use device manager to try them out. If a particular driver installs OK but doesn't work right remember to use the device manager rollback feature to prevent leaving nasty junk behind when trying out the next driver.

In this case I'm guessing that you'll be wanting the 32-bit as even though your hardware can theoretically support 64-bit the RAM limitations of your laptop hardware negate any advantage.

Please post back with suggestions, etc. as I'm going to use this post as a source for my next tutorial...


My System SpecsSystem Spec
14 May 2009   #23
Tenken

Windows 7 x64
 
 

Hello SevenForums! This is my first post!

Anyway, I am posting here out of desperation.

baarod I have followed your entire guide and tried to install, probably close to 20 different drivers.

If possible could you point me in the right direction.

My PCI # is as follows:

PCI\VEN_1002&DEV_4370&SUBSYS_309B103C&REV_02
PCI\VEN_1002&DEV_4370&SUBSYS_309B103C
PCI\VEN_1002&DEV_4370&CC_040100
PCI\VEN_1002&DEV_4370&CC_0401

It is called a "multimedia audio controller".

I have windows 7 RC x64. This driver would be for my Pavilion dv8000.

If you can't help me perhaps you can point me to someone who can.

Thanks in advance.
My System SpecsSystem Spec
.

14 May 2009   #24
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by Tenken View Post
Hello SevenForums! This is my first post!

Anyway, I am posting here out of desperation.

baarod I have followed your entire guide and tried to install, probably close to 20 different drivers.

If possible could you point me in the right direction.

My PCI # is as follows:

PCI\VEN_1002&DEV_4370&SUBSYS_309B103C&REV_02
PCI\VEN_1002&DEV_4370&SUBSYS_309B103C
PCI\VEN_1002&DEV_4370&CC_040100
PCI\VEN_1002&DEV_4370&CC_0401

It is called a "multimedia audio controller".

I have windows 7 RC x64. This driver would be for my Pavilion dv8000.

If you can't help me perhaps you can point me to someone who can.

Thanks in advance.
Please don't ever buy HP again. Their driver support sux. Conexant AC97 Audio Driver for Microsoft Windows Vista (64-bit) - HP Business Support Center
My System SpecsSystem Spec
14 May 2009   #25
Tenken

Windows 7 x64
 
 

Thank you for trying baarod, but I am afraid that one does work either.
Everytime I try installing it I get this error message:

"Driver Installation Failed: Could not find the MEDIA device for this driver."

If it helps I my model number is ET834UA#ABA

Also a random bit, but I was successful in installing a realtek driver, however it also was unable to make my card work.

Thank you if decided to continue to aid me, and if not then thanks for trying.


P.S. It was a hand-me-down computer...
My System SpecsSystem Spec
14 May 2009   #26
Tenken

Windows 7 x64
 
 

Nevermind I have decided to go back to XP

This problem has already cost me the better part of 2 days.
My System SpecsSystem Spec
15 May 2009   #27
GBreaux

Windows 7 ultimate
 
 

Thanks for the tutorial and answers, but sadly, when i installed the RC i then uninstalled IE. Upon reading this i tried to reinstall IE 8 but when i do i get told that it wont work on this operating system. I searched around a bit and it looks like you cant download the Windows 7 IE8 version. So i cant even fix my drivers unless i find a way to either get IE8 to work properly or reinstall the RC, which isnt going to happen anytime soon

Thanks again
My System SpecsSystem Spec
15 May 2009   #28
baarod

El Capitan / Windows 10
 
 

Quote   Quote: Originally Posted by GBreaux View Post
Thanks for the tutorial and answers, but sadly, when i installed the RC i then uninstalled IE. Upon reading this i tried to reinstall IE 8 but when i do i get told that it wont work on this operating system. I searched around a bit and it looks like you cant download the Windows 7 IE8 version. So i cant even fix my drivers unless i find a way to either get IE8 to work properly or reinstall the RC, which isnt going to happen anytime soon

Thanks again
How did you "uninstall" IE? In the "Turn Windows Features On or Off" dialog or some third party hack? If the former is true, you can just click it back on...
My System SpecsSystem Spec
15 May 2009   #29
GBreaux

Windows 7 ultimate
 
 

nope went into the programs menu and uninstalled it, Thinking i would never need it again.
My System SpecsSystem Spec
15 May 2009   #30
baarod

El Capitan / Windows 10
 
 

Doesn't show up there on legit copies of 7. It's part of Windows so it's in the Turn Windows Features On or Off dialog. You might have got a hacked copy of 7?
My System SpecsSystem Spec
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 SO close - Conexant AC-Link Audio Driver




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