browsing control panel....and it crashed.

xcluded · Jul 31, 2009

hi everyone , windows explorer stopped working when i was browsing the control panel.

from the event viewer , this is what i got :

Faulting application name: explorer.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc60d
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda05
Exception code: 0xc0000005
Fault offset: 0x0003d86a
Faulting process id: 0xd54
Faulting application start time: 0x01ca120d978255fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: bc6e509a-7e02-11de-b3bc-000129a50609

Everything was very smooth regarding the RTM except this problem. Any experts know what is going on ?

Thanks.

Antman · Jul 31, 2009

Try doing it again. Does it crash? the BSOD is not necessarily caused by what you are doing at the time.

xcluded · Jul 31, 2009

Antman said:
Try doing it again. Does it crash? the BSOD is not necessarily caused by what you are doing at the time.

For the past 1 day , it occurred at random period. All of them occurred when i happened to browse control panel.

In my background , i'm running firefox and MSN. I just installed AVG as well.

Hmm , I have no idea what went wrong because everything was like so smooth except this issue.

zigzag3143 · Jul 31, 2009

xcluded said:
For the past 1 day , it occurred at random period. All of them occurred when i happened to browse control panel.

In my background , i'm running firefox and MSN. I just installed AVG as well.

Hmm , I have no idea what went wrong because everything was like so smooth except this issue.

X

Could you go into dir windows\minidump and zip the dump file (*.dmp) and upload it to us? let me know if you need help with zipping or uploading

Ken

Klaw117 · Jul 31, 2009

This isn't really relevant, but it was so funny that I had to post it.

While reading this, Windows Explorer crashed on me also. I swear, this topic is jinxed!

zigzag3143 · Jul 31, 2009

Klaw117 said:
This isn't really relevant, but it was so funny that I had to post it.

While reading this, Windows Explorer crashed on me also. I swear, this topic is jinxed!

Klaw

Could you go into event viewer (type event viewer in search) and see if there are errors related to this in the application tab? If so tell us\

Ken

fseal · Jul 31, 2009

I've got a control panel that causes a "process to stop running" every time I open it.

In my case it was from installing a piece of hardware using a driver that was not Windows 7 specific. I don't know which one yet as I haven't reinstalled 7 to find out.

Seems probably that one of the control panel items is faulty. Though it's not as easy as just removing the icons one by one like upi might for any mnormal folder. You MIGHT be able to go rename each of the .cpl files one by one (though they don't actually have to have a .cpl extension)

Or.. the way to realy tell is to do a fresh 7 install and then install each piece of hardware one by one. Unless it does it right out of a fresh install.

Antman · Jul 31, 2009

xcluded said:
For the past 1 day , it occurred at random period. All of them occurred when i happened to browse control panel.

In my background , i'm running firefox and MSN. I just installed AVG as well.

Hmm , I have no idea what went wrong because everything was like so smooth except this issue.

Is it DUI70.dll each time? I am trying to focus on your particular issue.

xcluded · Jul 31, 2009

zigzag3143 said:
X

Could you go into dir windows\minidump and zip the dump file (*.dmp) and upload it to us? let me know if you need help with zipping or uploading

Ken

hmm , there is no minidump inside the windows folder.

xcluded · Jul 31, 2009

Antman said:
Is it DUI70.dll each time? I am trying to focus on your particular issue.

yeah. each time it is DUI70.dll

Antman · Jul 31, 2009

This may sound strange - humor me. Change your theme to Windows Classic, boot, try browsing Control Panel again. This is a test, not a proposed fix.

clagraca · Jul 31, 2009

Hi,

i have a similar problem browsing control panel.

Antman · Jul 31, 2009

Leaving until approx 9 pm Eastern

DJG · Jul 31, 2009

DUI? Driver Under the Influence??? That'll make you crash, all right. This should be a first, a peripheral going to rehab ...

Antman · Jul 31, 2009

DJG said:
DUI? Driver Under the Influence??? That'll make you crash, all right. This should be a first, a peripheral going to rehab ...

DirectUI - little documentation that I can find. I suspect a connection to Aero but the OP is out.

I am looking into some of the obscure issues, ignoring peripheral input in the threads and really trying to dissect the cause. This is not my forte. I am on a steep learning curve. Got any dope on DirectUI?

xcluded · Jul 31, 2009

Antman said:
This may sound strange - humor me. Change your theme to Windows Classic, boot, try browsing Control Panel again. This is a test, not a proposed fix.

Ok. I just tried Windows Basic and Windows Classic.

Both got that problem as well , the DUI70.dll

Antman · Jul 31, 2009

OK. I am finding little data on the DUI70.dll. I thought I had found a connection to Aero. I cannot unreg it on my machine, suspect the same with you. I find two different reports of the same problem that self-corrected, but I do not believe in "self-corrections".

Have we booted in safe mode and opened Control Panel?

Also, can you cascade Control Panel on your Start Menu, launch each CPL and check if an individual CPL is causing crash?

xcluded · Jul 31, 2009

Here are the findings :

Safe mode and navigating control panel -> No problem.

Control panel in cascading menu and open each CPL -> No problem.

Antman · Jul 31, 2009

Start, Run, Cmd

type CD\
Cd \windows\system32
dir *.cpl >> c:\cpl.txt

post the contents of the file

Several web posts indiucate an individual cpl is may be corrupt, with popular candidates.

xcluded · Jul 31, 2009

Volume in drive C has no label.
Volume Serial Number is E663-3CD7

Directory of C:\Windows\System32

14/07/2009 09:14 AM 649,216 appwiz.cpl
14/07/2009 09:14 AM 692,736 bthprops.cpl
14/07/2009 09:14 AM 83,968 collab.cpl
14/07/2009 09:14 AM 128,000 desk.cpl
14/07/2009 09:14 AM 4,608 Firewall.cpl
14/07/2009 09:14 AM 234,496 hdwwiz.cpl
14/07/2009 09:14 AM 1,466,368 inetcpl.cpl
11/06/2009 05:14 AM 34,120 infocardcpl.cpl
14/07/2009 09:14 AM 345,088 intl.cpl
14/07/2009 09:14 AM 418,816 irprops.cpl
14/07/2009 09:14 AM 138,240 joy.cpl
14/07/2009 09:14 AM 514,560 main.cpl
14/07/2009 09:14 AM 905,216 mmsys.cpl
14/07/2009 09:14 AM 100,352 ncpa.cpl
14/07/2009 01:29 PM 420,384 nvcpl.cpl
07/04/2009 10:50 AM 214,296 PhysX.cpl
14/07/2009 09:14 AM 142,336 powercfg.cpl
14/07/2009 09:14 AM 326,656 sysdm.cpl
14/07/2009 09:14 AM 600,576 TabletPC.cpl
14/07/2009 09:14 AM 106,496 telephon.cpl
14/07/2009 09:14 AM 478,208 timedate.cpl
14/07/2009 09:14 AM 1,140,736 wscui.cpl
22 File(s) 9,145,472 bytes
0 Dir(s) 61,353,738,240 bytes free

browsing control panel....and it crashed.

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