PC won't boot with 8gb RAM installed

xeroxicide

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Hi, please bear with me here as I try to explain this the best I can...

I've recently built a PC (specs are linked to my profile but if you want I can post them here for ease) which works brilliantly except for the fact that for some reason it won't go past the very first boot up screen when 8gb of memory is installed. When it attempts to check the memory with 8gb installed it merely shows 4gb and then restarts before it gets to checking the HDD's but then just shows a blank screen until I manually turn it off then back on again.

The confusing thing is I used to use 8gb on my previous setup, so I know most of my hardware will work with it, including my OS. However, due to some pins being damaged I had to replace my previous motherboard with the Gigabyte I have now. I've checked it out and the motherboard I'm using is supposedly fully capable of taking 8gb of DDR2 RAM running at 800Mhz, which is what I'm trying to use. I have 4 sticks of 2Gb RAM (4Gb Corsair and 4Gb A-Data Extreme Edition) and have checked that all slots and sticks are working, and they are. I can boot up with 4Gb using any combination of the 4 slots and sticks. This leads me to believe that it's a motherboard issue. However, since the MB is working fine otherwise I am reluctant to replace it. The BIOS version I'm using is the latest one for that MB.

After reading several other posts across the internets from people with a similar issue, I tried resetting the CMOS to no avail. I then tried increasing the memory's voltage from 1.8v to 2.0v (I can't seem to go in 0.5v stages like most people, that's the lowest increase I can do) in the BIOS but nothing changed. The BIOS states the timings as 5-5-5-18 for all of the sticks so it's not that.

The only things I haven't tried yet are booting with 6gb (I want 8, not 6 :p) and reinstalling Windows 7 64 bit. As I had to replace my MB I had to reinstall Windows, but kept all my old data in the Windows.Old file. I cut/pasted everything I could into the current Windows, Program Files folders etc in order to save time and then deleted the folders and files that refused to transfer. Is it therefore possible that there is a driver or file conflict somewhere that is preventing my PC from booting up with 8gb with my current setup?

I am not completely averse to reinstalling Windows but as it will be this HD's 4th reinstall of it if I can avoid it that would be great. Although if you think there's a good chance it will solve the problem then I guess it's worth it :huh:

Also, is there a chance the 4Gb of A-Data Extreme Edition RAM I'm trying to use is causing this problem? I made sure it was the same as my Corsair sticks in specs but bought it simply because it was cheap on Amazon, not because it was the 'extreme edition'. Does that mean it's likely to have been overclocked in some way and would that cause this problem? The PC boots up and runs fine when it's installed on its own though :confused: I used to have another 4gb in Corsair sticks identical to the ones I'm using now but they got damaged, but before that happened all the Corsair sticks worked fine together as 8gb.

Sorry about the messy explanation but any help you can provide would be greatly appreciated.

Thanks,

Greg
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
A fast and simple solution would be to configure your new build with 4Gb RAM only and see if this allows you to boot, if it does/does not, swap the existing RAM with the other 4Gb and run it again. Quick guess is you may have some bad RAM but unless you are willing to perform these test you'll be frustrated trying with the 8Gb for the moment. The alternative would be to place the slower RAM in the first slot then the faster since BIOS will adjust to the slower speed I'm just fearful that you may have a mobo issue so checking to see if all the screws are installed and tightened properly and that the board is not touching anywhere it should not be.
 

My Computer My Computer

Computer Manufacturer/Model Number
DELL XPS Studio 435T
OS
Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
CPU
i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)
Motherboard
DELL provided
Memory
18 Gb Tri-Channel 1066
Graphics Card(s)
ATI 5970 2048 Mb
Sound Card
X-Fi Extreme Gamer
Monitor(s) Displays
Vizio 37" HD-TV
Screen Resolution
1920 x 1080
Hard Drives
1.5 Tb HDD
1.5 Tb HDD
2.0 Tb Network Drive
512 Gb Crucial SSD
PSU
DELL Provided 475 watts
Case
DELL
Cooling
3 fans
Keyboard
Logitech Performance K350 Wireless
Mouse
Logitech Performance MX Wireless
Internet Speed
3 Mb up 750 Kb down
Other Info
Bamboo Fun Tablet, Belkin N+ Wireless router, Pioneer Dolby System Wireless Headphones, Bose 5.1 Dolby Surround Sound System, LifeCam VX 3000 Webcam, Blu-Ray/Hi Def DVD +RW combo and Blu-ray +RW,l 15 in 1 media card reader, Logitech Rumblepad 2, Hauppauge 2250 DTV Tuner with MS Media Center Remote

Laptop:Alienware M17x, Q9100 CPU, 8Gb RAM, 1920x1200 WUXGA LCD driven by 4870's in CrossFireX, Bl
A fast and simple solution would be to configure your new build with 4Gb RAM only and see if this allows you to boot, if it does/does not, swap the existing RAM with the other 4Gb and run it again. Quick guess is you may have some bad RAM but unless you are willing to perform these test you'll be frustrated trying with the 8Gb for the moment.

As stated, I've already tried this. I've been using 4gb and it's been fine except I've experienced 8gb and want it back. It's not the end of the world but 8gb is noticeably better than 4gb.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
Just to clarify...

I have 4 sticks of 2Gb RAM (4Gb Corsair and 4Gb A-Data Extreme Edition) and have checked that all slots and sticks are working, and they are. I can boot up with 4Gb using any combination of the 4 slots and sticks.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
Is either RAM faster? Again, the slower RAM must be first for the BIOS to set clocking correctly either on their own would set the correct clock but faster RAM first can be a problem. My simple guess would be to sell the 4Gb of A-Data or the Corsair and purchase identical second 4Gb RAM.
 

My Computer My Computer

Computer Manufacturer/Model Number
DELL XPS Studio 435T
OS
Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
CPU
i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)
Motherboard
DELL provided
Memory
18 Gb Tri-Channel 1066
Graphics Card(s)
ATI 5970 2048 Mb
Sound Card
X-Fi Extreme Gamer
Monitor(s) Displays
Vizio 37" HD-TV
Screen Resolution
1920 x 1080
Hard Drives
1.5 Tb HDD
1.5 Tb HDD
2.0 Tb Network Drive
512 Gb Crucial SSD
PSU
DELL Provided 475 watts
Case
DELL
Cooling
3 fans
Keyboard
Logitech Performance K350 Wireless
Mouse
Logitech Performance MX Wireless
Internet Speed
3 Mb up 750 Kb down
Other Info
Bamboo Fun Tablet, Belkin N+ Wireless router, Pioneer Dolby System Wireless Headphones, Bose 5.1 Dolby Surround Sound System, LifeCam VX 3000 Webcam, Blu-Ray/Hi Def DVD +RW combo and Blu-ray +RW,l 15 in 1 media card reader, Logitech Rumblepad 2, Hauppauge 2250 DTV Tuner with MS Media Center Remote

Laptop:Alienware M17x, Q9100 CPU, 8Gb RAM, 1920x1200 WUXGA LCD driven by 4870's in CrossFireX, Bl
It sounds like mismatched RAM or bad RAM sticks.
Have you run Memtest86+ on the RAM? You can run a test on each stick in the first slot to test each stick individually, then run a test with more slots populated.

I was going to jump right to a defective motherboard, but now you say you ran 8GB previously, so I'm leaning more towards mismatched RAM.

FYI: if the system freezes during BOOT before the hard drives are found then the OS has not been loaded and cannot be a cause of the problem.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
The alternative would be to place the slower RAM in the first slot then the faster since BIOS will adjust to the slower speed I'm just fearful that you may have a mobo issue so checking to see if all the screws are installed and tightened properly and that the board is not touching anywhere it should not be.

That's weird, did you edit your first post? Cos I didn't see this when I originally replied to it.

And faster how? They are all specified as 800Mhz.

Sorry, forgot to add that my MB is not currently screwed in, as when I did try screwing it in it shorted out against the case. But that didn't cause the problem because the problem existed before I tried screwing it in.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
It sounds like mismatched RAM or bad RAM sticks.
Have you run Memtest86+ on the RAM? You can run a test on each stick in the first slot to test each stick individually, then run a test with more slots populated.

I haven't run Memtest but will try that later, thanks.

I was going to jump right to a defective motherboard, but now you say you ran 8GB previously, so I'm leaning more towards mismatched RAM.

Maybe I didn't make it clear in my original post but when I said I've run 8gb before with most of my current hardware I meant that was with a different MB.

FYI: if the system freezes during BOOT before the hard drives are found then the OS has not been loaded and cannot be a cause of the problem.

Yeah, I figured as much it's just I've exhausted most of my options.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
One of the biggest problems with memory in win7 is mis-matched brands & speeds. :(
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
One of the biggest problems with memory in win7 is mis-matched brands & speeds. :(

...Really? That's annoying. So basically what you guys are saying is I need to match up exactly the brand and model of all my sticks? That would explain why it worked before when I had matching sticks and not now when I don't...
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
Sorry, I read what my post said and it did not include all of that I had in my head to post so I went back and edited it to include it and you must have read my response w/o the benefit of the edit. I think the mismatch regardless of same speeds is the issue and suggest you sell one or the other and match the RAM.

The alternative would be to place the slower RAM in the first slot then the faster since BIOS will adjust to the slower speed I'm just fearful that you may have a mobo issue so checking to see if all the screws are installed and tightened properly and that the board is not touching anywhere it should not be.

That's weird, did you edit your first post? Cos I didn't see this when I originally replied to it.

And faster how? They are all specified as 800Mhz.

Sorry, forgot to add that my MB is not currently screwed in, as when I did try screwing it in it shorted out against the case. But that didn't cause the problem because the problem existed before I tried screwing it in.
 

My Computer My Computer

Computer Manufacturer/Model Number
DELL XPS Studio 435T
OS
Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
CPU
i7 975 3.3 GHz Extreme (Factory OC'd to 3.6 GHz)
Motherboard
DELL provided
Memory
18 Gb Tri-Channel 1066
Graphics Card(s)
ATI 5970 2048 Mb
Sound Card
X-Fi Extreme Gamer
Monitor(s) Displays
Vizio 37" HD-TV
Screen Resolution
1920 x 1080
Hard Drives
1.5 Tb HDD
1.5 Tb HDD
2.0 Tb Network Drive
512 Gb Crucial SSD
PSU
DELL Provided 475 watts
Case
DELL
Cooling
3 fans
Keyboard
Logitech Performance K350 Wireless
Mouse
Logitech Performance MX Wireless
Internet Speed
3 Mb up 750 Kb down
Other Info
Bamboo Fun Tablet, Belkin N+ Wireless router, Pioneer Dolby System Wireless Headphones, Bose 5.1 Dolby Surround Sound System, LifeCam VX 3000 Webcam, Blu-Ray/Hi Def DVD +RW combo and Blu-ray +RW,l 15 in 1 media card reader, Logitech Rumblepad 2, Hauppauge 2250 DTV Tuner with MS Media Center Remote

Laptop:Alienware M17x, Q9100 CPU, 8Gb RAM, 1920x1200 WUXGA LCD driven by 4870's in CrossFireX, Bl
Haha I see, no problem :)

Well, thanks for your help guys. At least I can put my mind at ease about what the problem probably is. Now all I have to worry about is the cost of matching up this RAM... :cool:

Thanks again.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self build
OS
Windows 7 64 bit
CPU
Intel Core 2 Extreme Processor QX9650 3.00 GHz, 12M, 1333MHz
Motherboard
Gigabyte GA-EG41MF-US2H
Memory
Corsair 4GB DDR2 800Mhz PC2-6400
Graphics Card(s)
Radeon HD4850 1GB
Sound Card
Creative Sound Blaster X-Fi Xtreme Gamer
Monitor(s) Displays
22" Hanon
Hard Drives
300GB Maxtor
1TB Seagate
PSU
CiT 750W
Case
Elite 330 Mid Tower
Cooling
Arctic Cooler Freezer 7 Pro
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