BSOD While Playing Battlefield / dxgmms1.sys

[zigzag3143]

That part I know, here is a screen shot of what I see when I attempt to up load the DMP file. :

You are trying to "open" them in C:\windows\minidump. DONT

Drag them to your desktop (which you are the owner) and compress them there.

 

[Jon3294]

Ok I moved the DMP file to my Desktop and using WINRAR I right clicked the file and tryed compressing it to a zip file and this message came up again. Im getting very frustrated with this I don't understand!

Is WINRAR a good program to use or is there something else?

 

[Jon3294]

I think i finally did it.

 

[Jon3294]

heres another this one is the newest:

 

[Veniathan]

dxgmms1.sys is a DirectX file.

Update your DirectX drivers and see what happens. This fixed alot of problems for other people that played Battlefield 3/BC2

 

[Jon3294]

what do the minidump files show??

 

[Sammy]

minidump files show what file/program is causing the system to BSOD

I was also having the same problems as OP, I've read on BF 3 forums to re-install DX full end user redistributable, the past two days I haven't BOSD at all. Hope this helps!

Also their is a program called WhoCrashed it tells you what program/file is the problem for you!

 

[zigzag3143]

Who crashed and Blue screen view are often incorrect and blame OS files when in fact it is something else.

I have been seeing a LOT of BF3 BSOD's of late mostly because of DirectX. Your single bsod does point in that direction so I would re-install directX and go the developer site for possible updates or patches.


Download Details - Microsoft Download Center - DirectX End-User Runtime

 

[Jon3294]

ZigZag I put the DMP files up above like you asked. What is it showing?

 

[Jon3294]

anyone gonna reply?

 

[zigzag3143]

ZigZag I put the DMP files up above like you asked. What is it showing?

Which one is the new ones?

 

[Jon3294]

there all the newest ones i have

 

[Jon3294]

Have you looked at the DMP files?

 

[Sammy]

I haven't BSOD since I've ran BF3 in Admin mode, for fixing the locking up for me, I disabled creative sound card and just use AMD HD audio on the 6870 ATI/AMD card.

 

[Jon3294]

Can someone please tell me what ths DMP files are showing??? I was told to upload them and it will show whats causing the problem..... there on the page before this one.... please

 

[zigzag3143]

Can someone please tell me what ths DMP files are showing??? I was told to upload them and it will show whats causing the problem..... there on the page before this one.... please

The dates on the newest ones on the previous page is 10/31/11 have you been having crashes since then and if so where are those DMPS?

 

[Jon3294]

I have not played battlefield since the last crash.. So those on the previous page are the newest.

 

[zigzag3143]

I have not played battlefield since the last crash.. So those on the previous page are the newest.

And they pointed to DirectX and the link to install it.

 

[Jon3294]

Just got BSOD again and this time was playing MW3 heres the minidump. If its the same issue again can you please suggest a way to fix this (step by step instructions), because I just built this comp its brand new.
thanks!
Jon

 

[Jon3294]

Got it again and was playing battlefield 3heres the minidump. how can i fix this problem?