"Repair Your Computer" option not working (restoring factory backup)

gogregerson

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"Repair Your Computer" option not working (restoring factory backup)

I have a Dell Studio 1440 with Win 7 home premium 64bit. I want to use the built-in recovery but after pressing F8, I click on Repair Your Computer and Windows 7 begins to load instead of going to the recovery GUI. I am trying to restore the system to it's factory settings and it had worked approximately two years ago but now it won't. I do not have a recovery disc because there is no optical disc in this machine.
Any Suggestions?
After reading previous threads I opened the elevated command prompt and ran c:\bcd.txt and got:

Code:
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume2
description Windows Boot Manager
locale en-us
inherit {globalsettings}
default {current}
resumeobject {044b56e0-12ae-11df-adcc-df06ce43f584}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-us
inherit {bootloadersettings}
recoverysequence {044b56e2-12ae-11df-adcc-df06ce43f584}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {044b56e0-12ae-11df-adcc-df06ce43f584}
nx OptIn
bootstatuspolicy IgnoreShutdownFailures
Windows Boot Loader
-------------------
identifier {044b56e2-12ae-11df-adcc-df06ce43f584}
device ramdisk=[\Device\HarddiskVolume2]\Recovery\WindowsRE\winre.wim,{044b56e3-12ae-11df-adcc-df06ce43f584}
path \windows\system32\winload.exe
description Windows Recovery Environment
inherit {bootloadersettings}
osdevice ramdisk=[\Device\HarddiskVolume2]\Recovery\WindowsRE\winre.wim,{044b56e3-12ae-11df-adcc-df06ce43f584}
systemroot \windows
nx OptIn
winpe Yes
Resume from Hibernate
---------------------
identifier {044b56e0-12ae-11df-adcc-df06ce43f584}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {resumeloadersettings}
filedevice partition=C:
filepath \hiberfil.sys
debugoptionenabled No
Windows Memory Tester
---------------------
identifier {memdiag}
device partition=\Device\HarddiskVolume2
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {globalsettings}
badmemoryaccess Yes
EMS Settings
------------
identifier {emssettings}
bootems Yes
Debugger Settings
-----------------
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200
RAM Defects
-----------
identifier {badmemory}
Global Settings
---------------
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}
Boot Loader Settings
--------------------
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}
Hypervisor Settings
-------------------
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200
Resume Loader Settings
----------------------
identifier {resumeloadersettings}
inherit {globalsettings}
Device options
--------------
identifier {044b56e3-12ae-11df-adcc-df06ce43f584}
description Ramdisk Options
ramdisksdidevice partition=\Device\HarddiskVolume2
ramdisksdipath \Recovery\WindowsRE\boot.sdi
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo5GBNVIDIA GeForce 9400M G
Computer Manufacturer/Model Number
Dell Studio 1440
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo
Memory
5GB
Graphics Card(s)
NVIDIA GeForce 9400M G
Sound Card
NVIDIA High Def
Do you still have the recovery partition still? Also is it hidden?
 

My Computer My Computer

At a glance

Mac OS X 10.9Intel i7 Ivy Bridge (2.3Ghz)8GB's DDR3 (1333 MHz)Intel 4000 (1024MB)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Apple 2012 Mac Mini
OS
Mac OS X 10.9
CPU
Intel i7 Ivy Bridge (2.3Ghz)
Motherboard
Apple
Memory
8GB's DDR3 (1333 MHz)
Graphics Card(s)
Intel 4000 (1024MB)
Monitor(s) Displays
HP 23inch LED
Screen Resolution
1920 x 1080
Hard Drives
1TB
Case
Mac Mini Case
Keyboard
Mac Logitech Solar Powered
Mouse
Magic Touch Pad
Internet Speed
About 3.00 MBps
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo5GBNVIDIA GeForce 9400M G
Computer Manufacturer/Model Number
Dell Studio 1440
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo
Memory
5GB
Graphics Card(s)
NVIDIA GeForce 9400M G
Sound Card
NVIDIA High Def
Do you still have the recovery partition still? Also is it hidden?

That I don't know. How or where do I look to find out?
Go to Disk management and see if their is a drive called recovery. If you do make sure it has a drive letter. If you don't have a drive called that then that recovery option won't work.
 

My Computer My Computer

At a glance

Mac OS X 10.9Intel i7 Ivy Bridge (2.3Ghz)8GB's DDR3 (1333 MHz)Intel 4000 (1024MB)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Apple 2012 Mac Mini
OS
Mac OS X 10.9
CPU
Intel i7 Ivy Bridge (2.3Ghz)
Motherboard
Apple
Memory
8GB's DDR3 (1333 MHz)
Graphics Card(s)
Intel 4000 (1024MB)
Monitor(s) Displays
HP 23inch LED
Screen Resolution
1920 x 1080
Hard Drives
1TB
Case
Mac Mini Case
Keyboard
Mac Logitech Solar Powered
Mouse
Magic Touch Pad
Internet Speed
About 3.00 MBps
Browser
Chrome
It looks like there is not a drive letter. How do I assign one?

recoverypartition.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo5GBNVIDIA GeForce 9400M G
Computer Manufacturer/Model Number
Dell Studio 1440
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo
Memory
5GB
Graphics Card(s)
NVIDIA GeForce 9400M G
Sound Card
NVIDIA High Def

Okay now you would need to set a drive letter for it. Left click on it and hit "change drive letter and paths" and then try the recovery option.
 

My Computer My Computer

At a glance

Mac OS X 10.9Intel i7 Ivy Bridge (2.3Ghz)8GB's DDR3 (1333 MHz)Intel 4000 (1024MB)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Apple 2012 Mac Mini
OS
Mac OS X 10.9
CPU
Intel i7 Ivy Bridge (2.3Ghz)
Motherboard
Apple
Memory
8GB's DDR3 (1333 MHz)
Graphics Card(s)
Intel 4000 (1024MB)
Monitor(s) Displays
HP 23inch LED
Screen Resolution
1920 x 1080
Hard Drives
1TB
Case
Mac Mini Case
Keyboard
Mac Logitech Solar Powered
Mouse
Magic Touch Pad
Internet Speed
About 3.00 MBps
Browser
Chrome
All right, it is now assigned (D). I'll reboot and try it out.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo5GBNVIDIA GeForce 9400M G
Computer Manufacturer/Model Number
Dell Studio 1440
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo
Memory
5GB
Graphics Card(s)
NVIDIA GeForce 9400M G
Sound Card
NVIDIA High Def
So, I tried it again and no dice. I used F8 on bootup and got the advanced boot option page. I selected "Repair Your Computer" and hit enter. The next screen that came up showed "Windows is loading flies..." then it went to the Windows 7 startup and logged me in. No repair screen.
What do I do now?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo5GBNVIDIA GeForce 9400M G
Computer Manufacturer/Model Number
Dell Studio 1440
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo
Memory
5GB
Graphics Card(s)
NVIDIA GeForce 9400M G
Sound Card
NVIDIA High Def
Hi gogregerson, the Recovery Partition does not need or require a drive letter. It has been left off so Windows won't try writing to it and damaging it. Remove the drive letter.
When you are booting up, on the POST screen there should be a list of keys to press for options. Using F8 gets you into the Windows repair options, not Dell's. Usually for a Dell you press F11 or F10 to access the recovery area. This will also reinstall all factory bloatware.

A better option which has been used successfully is http://www.sevenforums.com/installation-setup/151566-reinstalling-windows-7-a-6.html#post1300819. Save all of your personal data to some external device first.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Has windows ever be re installed before on that computer?
 

My Computer My Computer

At a glance

Mac OS X 10.9Intel i7 Ivy Bridge (2.3Ghz)8GB's DDR3 (1333 MHz)Intel 4000 (1024MB)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Apple 2012 Mac Mini
OS
Mac OS X 10.9
CPU
Intel i7 Ivy Bridge (2.3Ghz)
Motherboard
Apple
Memory
8GB's DDR3 (1333 MHz)
Graphics Card(s)
Intel 4000 (1024MB)
Monitor(s) Displays
HP 23inch LED
Screen Resolution
1920 x 1080
Hard Drives
1TB
Case
Mac Mini Case
Keyboard
Mac Logitech Solar Powered
Mouse
Magic Touch Pad
Internet Speed
About 3.00 MBps
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core 2 Duo5GBNVIDIA GeForce 9400M G
Computer Manufacturer/Model Number
Dell Studio 1440
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Duo
Memory
5GB
Graphics Card(s)
NVIDIA GeForce 9400M G
Sound Card
NVIDIA High Def
Make sure you are following the steps exactly in Restoring Your Dell Computer´s Software to the Factory Settings .

If you have lost the Dell Recovery options on F8 System Recovery Options menu then you can try to restore the link this way: Dell Recovery Partition - restoring F8 link

If this fails you can create a boot manager to try to boot the Recovery partition as shown here: http://www.sevenforums.com/installation-setup/225633-accessing-my-restore-partition.html#post1905326

If these all fail then you can order Recovery Disks from Dell, or get a superior Clean Reinstall - Factory OEM Windows 7 - everything you need is in the link.
 
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