Solved Windows NO LONGER backing up

Last edited:

My Computer My Computer

OS
Windows 7 Ultimate x64
chkdsk/f/r c: (takes very long to complete!)
======

Below the report. Meantime Backup keps failing...


 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
392704 file records processed. File verification completed.
2451 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
514950 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
392704 file SDs/SIDs processed. Cleaning up 16 unused index entries from index $SII of file 0x9.
Cleaning up 16 unused index entries from index $SDH of file 0x9.
Cleaning up 16 unused security descriptors.
Security descriptor verification completed.
61124 data files processed. CHKDSK is verifying Usn Journal...
36006544 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
392688 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
403564361 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.
1939580927 KB total disk space.
324617708 KB in 240897 files.
151288 KB in 61125 indexes.
0 KB in bad sectors.
554487 KB in use by the system.
65536 KB occupied by the log file.
1614257444 KB available on disk.
4096 bytes in each allocation unit.
484895231 total allocation units on disk.
403564361 allocation units available on disk.
Internal Info:
00 fe 05 00 d2 9b 04 00 ff 53 08 00 00 00 00 00 .........S......
a7 37 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 .7..<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
 

My Computer My Computer

OS
Windows 7 Ultimate x64
ah here it is;

A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)...
392704 file records processed. File verification completed.
2453 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
514890 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
392704 file SDs/SIDs processed. Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.
Security descriptor verification completed.
61094 data files processed. CHKDSK is verifying Usn Journal...
36447864 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.
1939580927 KB total disk space.
319903564 KB in 238729 files.
150472 KB in 61095 indexes.
0 KB in bad sectors.
554995 KB in use by the system.
65536 KB occupied by the log file.
1618971896 KB available on disk.
4096 bytes in each allocation unit.
484895231 total allocation units on disk.
404742974 allocation units available on disk.
Internal Info:
00 fe 05 00 3c 93 04 00 5b 43 08 00 00 00 00 00 ....<...[C......
a5 37 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 .7..<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
392704 file SDs/SIDs processed. Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.

Those are disk logical errors in file structure. Run it again and check if no new errors appear. They are old errors caused by some cold shutdown or so a long time ago.

Where did you find the results btw?

Do a chkdsk/f/r c: as well. It does the same three steps, which souldn't give you any errors. After that step 4 starts and gives you only 1 or 2 lines of output (checking readbility of used blocks). After that step 5 starts and gives you only 1 or 2 lines of output (checking readbility of used blocks).

You can see the total blocks to process and the current block count. So you can compute how long it takes to complete. It takes veeeeeeeeeeerrry long to complete. Step 4 and 5 shouldn't give any errors! Compute the time to complete and be sure you see the completion
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Where did you find the results btw? = IN SYSTEM MANAGEMENT

Do a chkdsk/f/r c: as well + SEE RESULTS IN NEXT POST (or actually in previous post from this one :-)
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Already done?
chkdsk/f c:
Internal is a seagate disk or western digital?

As C is busy i have to run it when i restart the system.
that worked, however where to i find the results afterwards....?

disc = no brand...? (see pic)
ST32000641AS starts with ST so SEAGATE
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Already done?
chkdsk/f c:
Internal is a seagate disk or western digital?

As C is busy i have to run it when i restart the system.
that worked, however where to i find the results afterwards....?

disc = no brand...? (see pic)
ST32000641AS starts with ST so SEAGATE
SeaTools | Seagate
click on "Downloads" . The DOS veriosn is better (it is a bootable CD so bypasses all win7 drivers). But you can use win7 version as well as a first test.

http://www.seagate.com/files/static.../seatools/docs/SeaTools for Windows.en-US.pdf

Do all tests. Not the advanced tests. Don't erase disk for example or format.
Takes a very long time to complete. But this proves... drive is fine.

Post results
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
you can use Windows 7 version as well as a first test.
===

All tests passed ok. (it would show a message if something's was wrong, right?)

I can see this heading towards a complete re-install... which i really wanted to avoid :-(
 

My Computer My Computer

OS
Windows 7 Ultimate x64
you can use Windows 7 version as well as a first test.
===

All tests passed ok. (it would show a message if something's was wrong, right?)

I can see this heading towards a complete re-install... which i really wanted to avoid :-(
So disk is fine. Only problem now... is win7 backup the problem or VSS(?) win7 backup errors appear earlier in event log... strange. But maybe win7 backup timesout faster then vss itself(?)

Install macrium reflect free and try if it backups fine. It also uses VSS for backing up live system disks. Give it try. It's even better then system image win7 backup!

For now disk is fine. VSS has been reregistered... can't do more.

Post results.

Don't do a reinstall!! I have more options
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Hi,

1st of all i like to say that i really appreciate your help & (very!) quick replies.

However we've now already spend so much time on it, and aren't even close to a solution.

So although it's gonna be a shit job to do, i think it's better to just re-install, as this will probably take
less time in the end...

Once again i do appreciate your help very much, but i think i'm jsut gonna "cut my losses" now.

Bedankt & tot ziens

Egon
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Hi,

1st of all i like to say that i really appreciate your help & (very!) quick replies.

However we've now already spend so much time on it, and aren't even close to a solution.

So although it's gonna be a shit job to do, i think it's better to just re-install, as this will probably take
less time in the end...

Once again i do appreciate your help very much, but i think i'm jsut gonna "cut my losses" now.

Bedankt & tot ziens

Egon
Why not try this first?
http://www.sevenforums.com/tutorials/3413-repair-install.html
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
You wanna get WIN7 Ultimate DUTCH x64 ISO with service pack 1 included?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
ok good idea, will try

1 question:

my pc is a dell with windows 7 home (ie i don't have the windows dvd for this as it's pre-installed)

However, i have upgraded it myself to windows 7 ultimate (for this version i DO have the retail DVD)

plse confirm i can use THIS dvd, to do the repair install..?
 

My Computer My Computer

OS
Windows 7 Ultimate x64
ok good idea, will try

1 question:

my pc is a dell with windows 7 home (ie i don't have the windows dvd for this as it's pre-installed)

However, i have upgraded it myself to windows 7 ultimate (for this version i DO have the retail DVD)

plse confirm i can use THIS dvd, to do the repair install..?
Does DVD have SP1 included?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Good question... i doubt it as bought it pretty much when it 1st came out.
will check this evening. but noted that it MUST have SP1, so if needed wil download according the instruction
on that website.
 

My Computer My Computer

OS
Windows 7 Ultimate x64

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Windows 7 Professional SP1-U ISO
Dutch x64: X17-59236.iso

Download it and then do what's explainen here Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility « My Digital Life

Burn the modified ISO using imgburn or richtclick ISO (win7 only)->"open with"->something like win7 burning image application.

Read carefully Repair Install
Or just install SP1 first and then do repair install from your DVD

sorry i don't understand above?

SP1 IS installed on my pc.
but i don't think my winddos ultimate DVD has SP1 included..

but you mean to say i can still use it..?
 

My Computer My Computer

OS
Windows 7 Ultimate x64
read #98 I just changed the text. And please delete #99
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
notesmall1.png
Note from tutorial!

tipsmall.png
Tip


ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:
  • Sounds
  • Services
  • Visual Effects Settings
  • Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
  • You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
  • You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
  • It has been reported that you may also lose your Media Center gadget after doing the repair install.
  • Windows Updates will need to be checked and reinstalled again.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Or just uninstall SP1 first and then do repair install from your DVD

ok that might be the simplest solution.
will try & revert over teh weekend with results
cheers
 

My Computer My Computer

OS
Windows 7 Ultimate x64
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