System Update Readiness Tool problem...

[randun]

If WU indicates that it's awaiting installation, then see what happens if you install it



Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc - Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)


Good luck with it!

I reviewed your post again. If I'm interpreting your instructions correctly, instead of me using Langa's repair install method, I would use the following step in the SevenForums tutorial, correct? I'll not start anything until I hear back from you!

5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB

Note
If you do not have a Windows 7 with SP1 installation DVD/USB, then you can download the latest official Windows 7 with SP1 ISO file here: Dell Community - Windows 7 ISO Downloads, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install with using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.

​

B) Go to Go to step 7 below.
​

[/ QUOTE]

Sorry to be asking so many questions, but I fall into the category that Murphy's Law hangs over my head like a plague.

Something in the SF method above has me totally confused or I'm simply missing the boat...

Okay as a prerequisite, the instructions state "If you do not have a Windows 7 with SP1 installation DVD/USB, then you can download the latest official Windows 7 with SP1 ISO file..."

Then the next step is "A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay..." then jump to Step 7 to begin the reinstall process while my retail DVD is in the drive.

If so, why is the ISO copy created & where is it used? Or, is it considered th retail version now?

 

[randun]

If WU indicates that it's awaiting installation, then see what happens if you install it



Download the SP1 Refresh for your language and edition from the links on these pages...

Heidoc - Microsoft DR Download links

The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get

Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster

Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)


Good luck with it!

I finally saw the light & figured out that I should use the ISO DVD that I created to use during the repair reinstall process.

Well, Murphy's Law caught me!

After Checking Compatibilty was running it stopped & the desktop log that was created noted:*

"The followingissues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

Windows needs to be restarted so necessary changes to system files can be*made before continuing."

So, if I restart, are there other logs that will be created & what tasks am I to complete?

 

[NoelDP]

Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.

 

[randun]

Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.

Just so I'm clear, so I run the diagnostics prior to restarting? Tx

 

[randun]

Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.

I went ahead & ran SFC & CheckSur prior to restarting. Results are:

=============
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Randy>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Users\Randy>
=============

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 17.0
2012-12-17 08:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 573
No errors detected

So, things look good here, eh?

Will now run WU Fixit Tool.

 

[randun]

Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.

WU Fixit Tool Results
==============

Windows Update​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]

Issues found​

[/FONT][/FONT]

Repair Windows Update components​

​

​

​

​

​

​

​

​

Detected
Windows Update components must be repaired [FONT=36xphcwj,Italic][FONT=36xphcwj,Italic]Not Run​

[/FONT][/FONT][FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]

Issues checked​

[/FONT][/FONT]

Repair default Windows Update locations​

​

​

​

​

​

​

​

​

Checked​

Issues found​

��​

​

​

​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]Repair Windows Update components [/FONT][/FONT]Detected
Repairing Windows Update components frequently resolves common Windows
Update errors​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]

Windows Update components must be repaired​

​

[/FONT]​

[/FONT][FONT=36xphcwj,Italic][FONT=36xphcwj,Italic]Not Run​

[/FONT][/FONT]

One or more Windows Update components are configured incorrectly​

Issues checked​

��​

​

​

​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]Repair default Windows Update locations [/FONT][/FONT]Checked
Change Windows Update locations to Windows default settings​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]

Default Windows Update data locations have changed​

​

[/FONT]​

[/FONT][FONT=36xphcwj,Italic][FONT=36xphcwj,Italic]Not Run​

[/FONT][/FONT]

The location where Windows Update stores data has changed and must be
repaired​

Detection details​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]

Collection information​

[/FONT][/FONT]

Computer Name:​

​

​

​

RD-VAIO​

Windows Version:​

​

​

​

6.1​

Architecture:​

​

​

​

amd64​

Time:​

​

​

​

Monday, December 17, 2012 8:35:57 AM​

Publisher details​

[FONT=99vuyqcw,Bold][FONT=99vuyqcw,Bold]

Windows Update​

[/FONT][/FONT]

Resolve problems that prevent you from updating Windows.​

Package Version:​

​

​

​

4.0.2.20110211​

Publisher: Microsoft Corporation
=====================
WU Fixit Tool Results Post-repair
=====================

Windows Update​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]

Issues found​

Repair Windows Update components​

​

​

​

​

​

​

​

​

Fixed
Windows Update components must be repaired [FONT=92vmdtgh,Italic][FONT=92vmdtgh,Italic]Succeeded​

[/FONT][/FONT][FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]

Issues checked​

[/FONT][/FONT]

Repair default Windows Update locations​

​

​

​

​

​

​

​

​

Checked​

Issues found​

��​

​

​

​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]Repair Windows Update components [/FONT][/FONT]Fixed
Repairing Windows Update components frequently resolves common Windows
Update errors​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]

Windows Update components must be repaired​

​

[/FONT]​

[/FONT][FONT=92vmdtgh,Italic][FONT=92vmdtgh,Italic]Succeeded​

[/FONT][/FONT]

One or more Windows Update components are configured incorrectly​

Issues checked​

��​

​

​

​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]Repair default Windows Update locations [/FONT][/FONT]Checked
Change Windows Update locations to Windows default settings​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]

Default Windows Update data locations have changed​

​

[/FONT]​

[/FONT][FONT=92vmdtgh,Italic][FONT=92vmdtgh,Italic]Not Run​

[/FONT][/FONT]

The location where Windows Update stores data has changed and must be
repaired​

Detection details​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]

Collection information​

[/FONT][/FONT]

Computer Name:​

​

​

​

RD-VAIO​

Windows Version:​

​

​

​

6.1​

Architecture:​

​

​

​

amd64​

Time:​

​

​

​

Monday, December 17, 2012 8:35:57 AM​

Publisher details​

[FONT=10mzuvog,Bold][FONT=10mzuvog,Bold]

Windows Update​

[/FONT][/FONT]

Resolve problems that prevent you from updating Windows.​

Package Version:​

​

​

​

4.0.2.20110211​

Publisher: Microsoft Corporation
=============================
Performed manual check for updates --> 3 optional updates found --> Did not select as to not invoke explorer.exe crash

Well, what's next? Restart Win 7 normally, i.e. (not bootable ISO DVD)?
[/FONT][/FONT]

 

[randun]

If you want to see the WU log, I uploaded it to my SkyDrive account (https://skydrive.live.com/redir?resid=7C41C68C6993E70D!406&authkey=!AM1U7PtTvgqdUTQ).

 

[randun]

Please run SFC and CheckSUR again, and post the new logs

The run the Fixit from here... How do I reset Windows Update components?
and do a manual Check for updates.

All diagnostics ran without a hitch this time. Currently reinstalling. Will let you know how everything comes out.

 

[NoelDP]

<fingers crossed>

 

[randun]

<fingers crossed>

Well Houston, the Eagle has (finally) landed!

After a lengthy process everything seems to be working nominally again with one rather annoying exception.

I still have a black desktop & when I tried to open Personalization to set a new theme Windows Explorer crashed! ARGH! This was another issue I had along with the WU & Explorer crashes. However, when I accessed Personalization again through the CP I was able to set a new desktop theme. Any thoughts on why that may have happened?

Thanks again for your assistance!

 

[NoelDP]

It's possible that there was corruption in a setting somewhere which triggered the crash - which forced teh system to re-evaluate the setting and correct it.

Are you now problem-free?

 

[randun]

It's possible that there was corruption in a setting somewhere which triggered the crash - which forced teh system to re-evaluate the setting and correct it.

Are you now problem-free?

Turned out to be a .dll module (Dropbox) that caused the crash. It turned up once before in explorer.exe crashes, but the usual culprit was USer.dll. Since the registry was rolled back, I lost the ability to capture explorer.exe dump file logs.

Hopefully I'll not encounter further issues.

PS: I was considering the jump to Win 8. Thoughts?

 

[NoelDP]

Unless you have a good reason to do so, I'd think again - Windows 8 really only comes into its own for systems with touch-creen capability.

 

[randun]

Unless you have a good reason to do so, I'd think again - Windows 8 really only comes into its own for systems with touch-creen capability.

My PC is actually a touchscreen & I'm finally getting a tablet for Christmas. My only concern about updating now is that they've already announced the launch of the next version of Windows!

 

[NoelDP]

Windows 9/Blue is a way off yet
I'd say go for it.

 

[randun]

Windows 9/Blue is a way off yet
I'd say go for it.

Yea, thought so. Just remembered seeing an announcement. The way it was worded, you would barely have time to get used to 8 before 9 rolled out.

 

[NoelDP]

Heh. Windows versions will be much more frequent events in the future - I wouldn't be surprised to see them an annual event, in order to increase the takeup and revenue, since they are bringing the price down, and introducing paid-for extensions such as Media Center, rather than such things being part of the OS.

 

[randun]

Yea, I remember reading that as well. Took them long enough to catch-up with the 'new' technology but then again we're talking about Microsoft.