Solved 0x0F4 when trying to create restore point, 0x1E randomly.

[DRPCs]

0x0F4 BSOD when trying to create restore point, 0x1E randomly.

Hello all, I'm getting stumped on the AIO desktop I'm working on. My friend first complained that her 'internet is not working'. Which turned out to be a few trojans and viruses, but they're cleaned and gone now. I'm facing two BSOD, one (0x01E) randomly, and one (0x0F4) while trying to create a restore point. I believe it has to do something with the hard drive because when I would get the 0x01E BSOD, it sounded like the hard drive was active. Attached is the info from sevenforums tool.

 

[x BlueRobot]

[COLOR="Red"]BugCheck 1E[/COLOR], {ffffffffc0000005, fffff800033bd6ea, 1, 18}

Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+29a )

Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

1: kd> [COLOR="SeaGreen"]!error ffffffffc0000005[/COLOR]
Error code: (NTSTATUS) 0xc0000005 (3221225477) - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

Update BIOS (if possible):

BiosVendor = Dell Inc.
BiosVersion = A05
BiosReleaseDate = [COLOR="red"]10/28/2009[/COLOR]

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

• SeaTools for DOS | Seagate
• CrystalDiskInfo - Software - Crystal Dew World

Post a screenshot of Crystal Disk Info summary:

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

:info: Make sure you have the latest firmware for SSD, and ensure all the SATA and Power cables are connected to the drive.

Check for any file system errors and bad sectors using Option #2 of:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Use this command with Disk Check:

chkdsk C: /f /r

 

[DRPCs]

Update BIOS (if possible):

BIOS updated from A05 to A06

Run some hard-drive diagnostics and follow these steps:

• Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Ran WD's diagnostic, nothing found. Ran SeaTools, passed.

Additional Tests:
CrystalDiskInfo - Software - Crystal Dew World
Post a screenshot of Crystal Disk Info summary:

attached

Check for any file system errors and bad sectors using Option #2 of:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Use this command with Disk Check:

chkdsk C: /f /r

attached


Thank you for the reply. I ran a memtest earlier today with 0 faults. I had to give the computer back tonight, so I'll mark it as solved. If I get it back, I'll reopen it.

 

[x BlueRobot]

chkdsk should have produced a log file, which can be found within the Event Viewer:

• http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

How many passes did you run MemTest86+ for?