Mum not found in the KB cab

65c02 · Mar 18, 2013

Hi all,

CSUR checked the following are missing, however, going into the downloaded packages, there is no such mum/cat.

eg.
It looks for: Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
Only available in cab file: Package_for_KB2726535_rtm~31bf3856ad364e35~amd64~~6.1.1.1.mum

However, renaming it and put into C:\Windows\Temp\CheckSUR\servicing\Packages will crash the CSUR with BSOD.

Any idea where can I get those mum/cats?

Thanks

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-19 01:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store

Summary:
Seconds executed: 518
Found 4 errors
CBS MUM Missing Total count: 4

Unavailable repair files:
servicing\packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
servicing\packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat
servicing\packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.cat

tom982 · Mar 18, 2013

Hello 65c02 and welcome to the forums :party:

Great job for getting this far, but this was a tough one - every single one of those missing packages are what's known as the default package. They are in the cabinet file however they aren't named as such, instead you will find them under update.cat and update.mum and they will need to be renamed accordingly. To save you the time, I have extracted all of the files that you need

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the updates from these links. They must be downloaded using Internet Explorer.

Download Update for Windows 7 for x64-based Systems (KB2773072) from Official Microsoft Download Center
Download: Update for Windows 7 for x64-based Systems (KB2726535) - Microsoft Download Center - Download Details
Download: Update for Windows 7 for x64-based Systems (KB2786081) - Microsoft Download Center - Download Details
Download Update for Windows 7 for x64-based Systems (KB2786400) from Official Microsoft Download Center

Tom

65c02 · Mar 19, 2013

Hi Tom982,
Thanks very much for your great help!

In fact before there was 23 mum missing, after reading the posts, I manage to put most in by extracting the packages (thought I put them in C:\Windows\servicing\Packages directly...), except those default packages that I have no idea where to get it. :cry:

After I put them all to
C:\Windows\Temp\CheckSur\Servicing\Packages

and run SURT, now it shows them fixed!=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-19 23:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2786081~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2786400~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Component Store

Summary:
Seconds executed: 500
Found 4 errors
Fixed 4 errors
CBS MUM Missing Total count: 4
Fixed: CBS MUM Missing. Total count: 4
Fixed: CBS Paired File. Total count: 4and now I can see them 4 in the View Installed Updates!

However, the KB2790113 still cannot be installed with error 8007371B, I will try to reboot the PC now...

tom982 · Mar 19, 2013

Hi 65c02,

No problem, happy to help.

How did you put them directly in the Servicing folder? It's best to get the System Update Readiness Tool to do it as you won't have to worry about resetting permissions.

If you are still getting Windows Update errors, please provide us with this information: http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

Tom

NoelDP · Mar 19, 2013

Please run an SFC scan and post the resulting CBS.log file

SFC -System File Checker -Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages -and then reboot.

Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your reply

NoelDP · Mar 19, 2013

tom982 said:
Hi 65c02,

No problem, happy to help.

How did you put them directly in the Servicing folder? It's best to get the System Update Readiness Tool to do it as you won't have to worry about resetting permissions.

If you are still getting Windows Update errors, please provide us with this information: http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

Tom

Interestingly I attempted to use my usual SFC repair method to fix a CheckSUR mum/cat error earlier today elsewhere.
The result was that the SFC errors were fixed, but the CheckSUR error wasn't, and had to be fixed the conventional way

tom982 · Mar 19, 2013

That's odd, it's worked when I've tried it with robocopy before

There's nothing special about the files so it should work with xcopy, you sure the OP didn't do something wrong?

NoelDP · Mar 19, 2013

Unfortunately he's off on a business trip - but here's the thread so you can check my file/methodology
Windows 7 not genuine

tom982 · Mar 19, 2013

NoelDP said:
Unfortunately he's off on a business trip - but here's the thread so you can check my file/methodology
Windows 7 not genuine

Looks good to me, both you and the OP. I've got a few things to sort out now but I'll see if it'll work in my VM later

65c02 · Mar 19, 2013

Found new error message by SURT from IE10?

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-19 23:55

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1211
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

NoelDP · Mar 19, 2013

That seems to be a common one - it's the second time I've seen it in the past 24 hours.

65c02 · Mar 19, 2013

Using verify first as I have enabled the Windows Mail in Win 7

C:\Windows\system32>sfc /VERIFYONLY

tom982 · Mar 19, 2013

Were these two packages the ones you did manually by any chance? If they were the ones that you did, please rename them accordingly. The permissions should still be wide open.

In C:\Windows\Servicing\Packages\

From: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
To: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum

From: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
To: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.cat

Tom

65c02 · Mar 19, 2013

NoelDP said:
That seems to be a common one - it's the second time I've seen it in the past 24 hours.

I should uncheck IE10 when try installing KB2790113

65c02 · Mar 19, 2013

tom982 said:
Were these two packages the ones you did manually by any chance? If they were the ones that you did, please rename them accordingly. The permissions should still be wide open.

In C:\Windows\Servicing\Packages\

From: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
To: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum

From: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
To: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.cat

Tom

No, IE10 was installed via Windows Update, let me try.

NoelDP · Mar 19, 2013

65c02 said:
Using verify first as I have enabled the Windows Mail in Win 7
C:\Windows\system32>sfc /VERIFYONLY

Anything is better than Windows Live Mail!

The only error found was

Code:

2013-03-20 00:01:33, Info                  CSI    00000434 [SR] Beginning Verify and Repair transaction
2013-03-20 00:01:40, Info                  CSI    00000435 Hashes for file member \??\C:\Windows\System32\taskhost.exe do not match actual file [l:24{12}]"taskhost.exe" :
  Found: {l:32 b:SZqAPeFJBfL/e8pW2BzJg+FqjZzqk+xLhKBqNm58uTk=} Expected: {l:32 b:nf2AYQy7yRiPbGvIXIcBawrkIlT8KJwrV46FKCvdnCM=}
2013-03-20 00:01:40, Info                  CSI    00000436 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"taskhost.exe" from store
2013-03-20 00:01:40, Info                  CSI    00000437 Repair results created:

There is a lot of stuff going on in the background, though.

65c02 · Mar 19, 2013

Now is like this, running another time also.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-20 00:32

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 405
Found 2 errors
Fixed 2 errors
CBS MUM Corrupt Total count: 2
Fixed: CBS MUM Corrupt. Total count: 2
Fixed: CBS Paired File. Total count: 2

65c02 · Mar 19, 2013

NoelDP said:
65c02 said:

Using verify first as I have enabled the Windows Mail in Win 7
C:\Windows\system32>sfc /VERIFYONLY

Click to expand...

Anything is better than Windows Live Mail!

The only error found was

Code:

2013-03-20 00:01:33, Info CSI 00000434 [SR] Beginning Verify and Repair transaction 2013-03-20 00:01:40, Info CSI 00000435 Hashes for file member \??\C:\Windows\System32\taskhost.exe do not match actual file [l:24{12}]"taskhost.exe" : Found: {l:32 b:SZqAPeFJBfL/e8pW2BzJg+FqjZzqk+xLhKBqNm58uTk=} Expected: {l:32 b:nf2AYQy7yRiPbGvIXIcBawrkIlT8KJwrV46FKCvdnCM=} 2013-03-20 00:01:40, Info CSI 00000436 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"taskhost.exe" from store 2013-03-20 00:01:40, Info CSI 00000437 Repair results created:

There is a lot of stuff going on in the background, though.

Just use it as news reader

Is it fixed and shall I take any action otherwise?

NoelDP · Mar 19, 2013

I use Forte Agent - it's a lot less hassle

The msoe.dll change was seen by SFC but not fixed
You could try running it again in /verifyonly mode and see if the taskhost problem is still there - or bite the bullet and run it in normal mode and swap the msoe.dll fil back in afterwards.

65c02 · Mar 20, 2013

2 Cases:
1st - if I rename it with + neutral
2nd - if I copy the files without the neutral to the packages directory
Either one the repair file is said to be not available...
I am doing a sfc /scannow now...

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-20 21:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum

Checking Component Store

Summary:
Seconds executed: 521
Found 2 errors
CBS MUM Missing Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-20 22:02

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 121
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

Mum not found in the KB cab

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