Solved Can only access Google / Yahoo websites

[chev65]

It looks like you may have typed in a static IP which is not in the subnet of the router you are using? It looks like someone typed incorrect info into the IPv4 settings.

Hmmm, class B subnet is being used, must be a class B router which is rather strange.

You should have two DNS servers showing up there as well but I only see one. Try going to Google's DNS at 8.8.8.8 and 8.8.4.4

Is DHCP turned on in the routers settings because the IP you are showing isn't right, or maybe somebody typed in this incorrect IP.

It should be something like 172.17.1.199 not 172.17.148?? .199 you can change this by going into your IPv4 properties from the network adaptor.

 

[ltvvaughn]

My settings are to obtain an IP address automatically. I have not assigned anything static, either IP or DNS.

As for the wireless B, I have no control over what kind of signal I'm getting. I don'e know what the hotel I'm at is using. I wouldn't think they have such antiquated equipment or that they would restrict users to wireless B.

I've tried changing the DNS servers to Google but it doesn't seem to make any difference. I spoke to the tech support for the hotel wireless system early on about this problem. They had me set the DNS servers manually to 4.2.2.1 and an alternate to 4.2.2.2, but it didn't seem to solve the issue. I'll go back and retry these.

I still am going to try the ethernet connection to see if that has any different results.

Thanks, and let me know how I might solve the IP issue.

LtV

 

[ltvvaughn]

Well, after the Thanksgiving holiday break, I'm ready to tackle this thing again. I was able to try an ethernet connection during the holiday (both on my home network and at the hotel where I am staying otherwise) and it didn't have any effect. I'm not sure exactly when this happened, but now IE won't pull up Google sites, only Firefox will. And I can't get any other sites on Firefox but Google sites, but it doesn't always hold true. I can go to the Google search page and click on most of the links (images, shopping, etc.), but some of them I can't pull up. I can go to the "videos" page and see the thumbnails but when I click on the link, the page comes up but the video display is just B/W static like an old B/W TV. Sometimes the issue will clear up on its own after a few to several minutes, and other times I have to reboot. It doesn't seem to make any difference whether I clear the DNS cache, do the IP reset, etc. as long as I do a full shutdown and restart. Sometimes when I hibernate it will reset everything and sometimes it doesn't. Sometimes I can disable and restart the wireless adapter and it will fix the problem and sometimes it won't. I thought for a while it might be the result of extended internet use, but I've had some instances lately where the problem flared up just a few minutes after startup. It just doesn't seem like there's any rhyme or reason to it!

By the way, I tried setting the DNS servers manually as suggested. It didn't help.

Any ideas?

LtV

 

[ltvvaughn]

Would the advanced TCP/IP settings under IP SETTINGS or DNS or WINS have any effect on this?

LtV

 

[stull]

Hi,
I'm posting on this board because I am having the exact same problem except I"M ON A MAC! I deleted the entire hard drive and did a restore from my "time machine" backup and still have the same problem. I can go to google.com sites fine but cannot access any other sites. Just thought I would say so to provide reference.

 

[bur]

I don't have a Mac, but I assume if you restore a Time-Machine Backup the error's cause will be restored as well.

Ltv, maybe that's something you could try as well. Backup your system, preferrably on an external drive, then repartition the HDD to make sure everything's gone and reinstall Windows.

After that only install drivers and nothing else and see if the connection works.

That way you can see if it's hardware/driver-related or something to do with special software or a virus.

 

[ltvvaughn]

Sorry I haven't been on the forum for the last few days. I wanted a break and decided to put up with rebooting every time for a while and see if any patterns developed. (I kinda hoped it would just go away.) Unfortunately, there are no patterns as far as I can tell.

I'm still suffering and am ready to tackle this again. Regarding BUR's remarks, I have run every kind of virus scan, malware scan, registry scan, etc. I can think of and nothing turns up. Does anyone know what differences there are between Google sites and other sites? Maybe that would give a clue as to why this is happening.

I'm not quite ready to do a reinstall of Windows yet. I'd like to find a solution (I like to know why things happen and fix them).

Thanks for any and all advice/help.

LtV

 

[ltvvaughn]

Well I finally figured out what was causing the problem. I'm not sure why it happened, but my anti-virus software was not allowing me to access any sites but Google. I read somewhere else that anti-virus software had caused a similar issue for someone else. I could disable the anti-virus software when the problem occurred, and then re-enable it and the then I'd be able to access any site . . . for a little while.

I contacted Avast! and requested their assistance. The couldn't tell me why it happened but suggested I uninstall the program and reinstall it. So far things have been working without issue. I'll post again if it reverts back to the same problem.

Just wanted anyone else who might be having this problem to know what the solution was.

 

[ltvvaughn]

OOPS ! ! ! The fix prescribed by Avast! didn't hold. It worked for most of one day, which is longer than I've gone between problems in the past. At least we know who the culprit is. I'll post more if Avast! can tell me what else to do.

LtV

 

[chev65]

OOPS ! ! ! The fix prescribed by Avast! didn't hold. It worked for most of one day, which is longer than I've gone between problems in the past. At least we know who the culprit is. I'll post more if Avast! can tell me what else to do.

LtV

Use their uninstall tool for this.

avast! Uninstall Utility | Download aswClear for avast! Removal

Did I mention that I literally and figuratively hate third part A/V software with a pink and purple passion.

I guess it's pretty obvious what the reason might be for this.

If you don't want problems like this then use Microsoft security essentials and scan with Malware bytes.

 

[ltvvaughn]

Chev65,

I decided to follow your suggestion and downloaded Microsoft Security Essentials. I installed it yesterday and so far, so good. I'll post again after I see if this is going to work. Thanks for the advice!

LtV

 

[finnius]

Was just reading through this thread because I have been having the same issue. My internet connection at home has been awful for awhile, but the last week it became worse and worse until it stopped altogether. I have rebooted my combo modem/router many times, but it no longer seems to work. I realized yesterday I could get to google and execute a search, and get a list of results, but when I click on any of the results, nothing happens. I have repeated this problem on two Microsoft Surface RTs, a Sony Windows Vista laptop, a Dell Inspiron all in one running Windows 8 Pro and a Compaq netbook running Windows 7 starter. When I tried the laptop last night, I noticed by accident that I can get to any Yahoo website. From My Yahoo, I could click on any link and as long as it was an article on the Yahoo site, I could go there. I finally decided to hook my laptop up via LAN cable to my router and received the same exact results.

I thought my router was the problem or the modem portion of it, but I can get to Google and yahoo. I tried pinging sites, and got good results.

Other than Yahoo and Google, my Windows mail is coming in. It seems intermittent, but every so often I have new emails.

I cannot use my Netflix app from any TV or device, or any app on my tvs that require internet access.

So the problem seems very odd.

One last point, I am using one of the Surface's that wont work at home right now, but I am at work, connected to the Wi-Fi connection at work.

Any thoughts would be great. Have not tried Microsoft tool recommended at the end of the thread as I just red it this morning.

 

[ltvvaughn]

Since I uninstalled Avast! Antivirus and installed Microsoft Security Essentials, I haven't had a single problem. I'd recommend it if you're having this problem. I still haven't figured out why it happened, but my problem is solved!

LtV

 

[chev65]

Since I uninstalled Avast! Antivirus and installed Microsoft Security Essentials, I haven't had a single problem. I'd recommend it if you're having this problem. I still haven't figured out why it happened, but my problem is solved!

LtV

Hmmm imagine that.

OOPS ! ! ! The fix prescribed by Avast! didn't hold. It worked for most of one day, which is longer than I've gone between problems in the past. At least we know who the culprit is. I'll post more if Avast! can tell me what else to do.

LtV

Use their uninstall tool for this.

avast! Uninstall Utility | Download aswClear for avast! Removal

Did I mention that I literally and figuratively hate third part A/V software with a pink and purple passion.

I guess it's pretty obvious what the reason might be for this.

If you don't want problems like this then use Microsoft security essentials and scan with Malware bytes.

 

[nimonster]

Try switching your Dns to for example google DNA which is 8.8.8.8 alternate 8.8.4.4

 

[Edzen77]

Restart Avast Firewall

Hi all, I had very similar symptoms to the original poster and switching off the Avast firewall and enabling it again solved the issue for me.

I'm on Avast Internet Security 2014.9.0.2008.

 

[UsernameIssues]

Welcome to the Seven Forums Edzen77.

Thanks for the extra info.

 

[SamRic]

I don't even have antivirus and yet I am facing the same problems. Even my smartphone doesn't open websites when on the institute's wifi. Please help. I have executed the cmd netsh commands but to no avail.

 

[omnidoc]

(Solved) Step by Step

This may not solve the problem for everyone but i have a simple solution for this that worked for me and doesn't require DLing a bunch of unfamiliar programs. Simple explanation is most sites still use IPv4. Sites like Google Youtube Facebook and many other very popular sites have already started using IPv6. If you find that you can connect to sites like these and no other sites you probably have a problem with your IPv4 settings. I'm using Win7 so I'll leave instructions for that but I'm sure you can figure out the steps on other versions.

1) CONTROL PANEL -> NETWORK AND SHARING CENTER.

2)Once on NETWORK AND SHARING CENTER page click on CHANGE ADAPTER SETTINGS (toward top left portion of page)

3)Find the connection you use on the NETWORK CONNECTIONS page (<-the page that pops up) RIGHT CLICK on your connection and choose PROPERTIES.

4)In the popup window on the NETWORKING tab you will see a list of checked boxes with script next to them. Find the one labeled INTERNET PROTOCOL VERSION 4 (TCP/IPv4)

5)Highlight the text (single left click) and click the PROPERTIES button (middle right on page)

6)On the PROPERTIES page under the GENERAL tab you will want to make sure the bubbles next to OBTAIN IP ADDRESS AUTOMATICALLY and OBTAIN DNS SERVER ADDRESS AUTOMATICALLY are both checked. (the top bubble for ip and top bubble for dns should both have a dot)

7)Push OK/APPLY on all windows as you back out of these options and repeat these steps for all connections on the NETWORK CONNECTIONS page.

8)Restart computer/router/browser as necessary but this should fix the problem instantly.

 

[Zworba]

Can search google, facebook works yahoo works but nothing els does

For people still having this issue in 2015 like me and none of the answers on the Internet work try this.

Windows 7 x64


ltvvaughn i admire your persistence and because of that i registered here and had to post my solution after trying almost everything.

Tried:

dns flushing
checking out the hosts file
remove avg
ran registry cleaner like ccleaner
did winsock reset

press start> type Windows firewall with advanced security
pick diagnose/repair and click network adapter. It will start checking and will tell you that is has changed some invalid IP settings.

Now try to surf. I hope i helped some other people because this cause allot of headache to me.

edit1:

Problem is back, i will post my next steps.

Uninstalling DWA-160a wireless driver, reinstalling again.

Instead of letting it automatically configure the router settings i picked manually just to make sure. When it showed me available networks wiifree network was highlighted (probably because it has the best connectivity). Hopefully this was the problem i will reboot.

The last step fixed the problem. Hopefully it helps yours aswell!

Edit2

Another day of headache but now i really found the problem, uninstall ROG gamefirst program. It most have stayed in "gaming mode only" setting. Glad its finally fixed!